JW Marriott Hotel Hanoi

Hotels
9.4
/10
Exceptional
609 reviews

What Guests Say About Their Stay

Atheer

10.0
/ 10
Outstanding hotel, beautiful rooms, amazing breakfast choices. Highly recommend. Staff were very helpful and friendly.

Nadeem

10.0
/ 10
The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay.

Jonathan D

10.0
/ 10
this is now one of my favorite hotels ever. Staff here was wonderful and we loved the package we bought...with club access and a dinner included. The spa was also good. The only thing I might give less than excellent marks on is the Wi-Fi. It worked, but not the greatest ever.
In the Area
See Map
No 8 Do Duc Duc Road, Tu Liem Ward, Me Tri, Nam Tu Liem, Hanoi, Vietnam

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at JW Marriott Hotel Hanoi is a good choice when you are visiting Me Tri. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around JW Marriott Hotel Hanoi

No 8 Do Duc Duc Road, Tu Liem Ward, Me Tri, Nam Tu Liem, Hanoi, Vietnam
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Exterior JW Marriott Hotel Hanoi
Exterior 2 JW Marriott Hotel Hanoi

Discover More About JW Marriott Hotel Hanoi

General


In Hanoi (Nam Từ Liêm)

Location


With a stay at JW Marriott Hotel Hanoi, you'll be centrally located in Hanoi, within a 10-minute drive of West Lake and Train Street. This luxury hotel is 6.3 mi (10.1 km) from Hoan Kiem Lake and 6.3 mi (10.1 km) from Hanoi Old Town Night Market.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Vietnam National Convention Center - 0.7 km / 0.5 mi
Hanoi Museum - 0.8 km / 0.5 mi
Keangnam Landmark Tower 72 - 1.2 km / 0.7 mi
The Garden Shopping Center - 1.2 km / 0.8 mi
Ministry of Foreign Affairs - 1.5 km / 1 mi
Vincom Tran Duy Hung - 1.9 km / 1.2 mi
My Dinh National Stadium - 2.7 km / 1.7 mi
My Dinh Aquatics Centre - 2.8 km / 1.7 mi
Viettel Complex - 3.3 km / 2.1 mi
Lang Pagoda - 3.4 km / 2.1 mi
Indochina Plaza Ha Noi - 3.8 km / 2.4 mi
Vietnam National University - 3.8 km / 2.4 mi
Thu Le Park - 3.8 km / 2.4 mi
Hanoi Indoor Games Gymnasium - 3.9 km / 2.5 mi
Vietnam University of Commerce - 4 km / 2.5 mi

The preferred airport for JW Marriott Hotel Hanoi is Noi Bai Intl. Airport (HAN) - 28.3 km / 17.6 mi

Facilities


Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 17 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy French cuisine at French Grill, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 450 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in JW Marriott Hotel Hanoi

Bar, Cafe and Lounge JW Marriott Hotel Hanoi
Bar, Cafe and Lounge
Swimming Pool JW Marriott Hotel Hanoi
Swimming Pool
Entertainment Facility JW Marriott Hotel Hanoi
Entertainment Facility
Fitness Center JW Marriott Hotel Hanoi
Fitness Center
Functional Hall JW Marriott Hotel Hanoi
Functional Hall

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Spa
  • Fitness center
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Swimming pool
  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Transportation

  • Limo or town car service
  • Shopping center shuttle
  • Airport transfer

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business facilities
  • Business facilities

Nearby Facilities

  • Gift shop
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in JW Marriott Hotel Hanoi

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JW Marriott Hotel Hanoi
450
Number of floors in JW Marriott Hotel Hanoi
8
Another facilities in JW Marriott Hotel Hanoi
Romantic proposal packages, Indoor pool, Garden, Spa, Fitness center

Frequently asked question in JW Marriott Hotel Hanoi

What are available facilities at JW Marriott Hotel Hanoi?
There are top facilites at JW Marriott Hotel Hanoi such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Hotel Hanoi?
The standard check-in time at JW Marriott Hotel Hanoi is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JW Marriott Hotel Hanoi provide breakfast?
Yes, JW Marriott Hotel Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JW Marriott Hotel Hanoi?
JW Marriott Hotel Hanoi is a 5.0-star hotel.
How many floors does JW Marriott Hotel Hanoi have?
JW Marriott Hotel Hanoi has 8 floors.
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More Reviews from Other Guests in JW Marriott Hotel Hanoi

9.4
Exceptional
From 602 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

7.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews JW Marriott Hotel Hanoi

Number of reviews per page
20
40
Top reviews
Maria
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A great experience at the Marriott’s and n Hanoi.
Tuyen Duy
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Spot on
Erica
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was beautiful and staff were outstanding.
Vinesh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was a feast, covering many culinary traditions!
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Most staff was friendly and accommodating. Facilities were fine.
Yiu Jun
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Amazing varieties, room is clean
Atheer
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Outstanding hotel, beautiful rooms, amazing breakfast choices. Highly recommend. Staff were very helpful and friendly.
Simi
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

staff , service, room, and hotel ambiance was amazing
Nadeem
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay.
Read More
Jonathan D
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

this is now one of my favorite hotels ever. Staff here was wonderful and we loved the package we bought...with club access and a dinner included. The spa was also good. The only thing I might give less than excellent marks on is the Wi-Fi. It worked, but not the greatest ever.
Richard
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great property
Peter
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Just amazing exp
Seoung A
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

One of the loveliest hotels I have stayed in. the staff here is always for you to help - which was really impressive! the surrounding is also very peaceful and feels like a resort away from the hustle. Breakfast was also superb
Julian
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great luxurious place
Celine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Loved the quietness being far from city center. Easy to take a grab to old quarter
Alexandra
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great property, lovely staff
Vu
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great place.
ABIGAIL ANH
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Staff were extremely kind. Room was clean and quiet. Love their pool, it has warm water for cold morning swim!
Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The spa and wellness centre and the staff make this the best hotel in Hanoi. Special shout out to Thao from the executive lounge , she was so helpful and kind.
Lim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

overall, it looks good but I need to highlight 2 things here : a - executive lounge shortage or baby chair, on 31 Dec, only one available b - breakfast variety but one of the staff attitude needed to be correct, as I requested him to help me put the hot chicken feet herbs soup on my plate but first, he wanted me to take it myself but it was hot, therefore I am requesting him to put onto my plate, he did it unwillingly finally. (1/Jan/2025)
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 JW Marriott Hotel Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 602 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

7.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JW Marriott Hotel Hanoi

Number of reviews per page
20
40
Top reviews
Maria
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A great experience at the Marriott’s and n Hanoi.
Tuyen Duy
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Spot on
Erica
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was beautiful and staff were outstanding.
Vinesh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was a feast, covering many culinary traditions!
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Most staff was friendly and accommodating. Facilities were fine.
Yiu Jun
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Amazing varieties, room is clean
Atheer
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Outstanding hotel, beautiful rooms, amazing breakfast choices. Highly recommend. Staff were very helpful and friendly.
Simi
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

staff , service, room, and hotel ambiance was amazing
Nadeem
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay.
Read More
Jonathan D
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

this is now one of my favorite hotels ever. Staff here was wonderful and we loved the package we bought...with club access and a dinner included. The spa was also good. The only thing I might give less than excellent marks on is the Wi-Fi. It worked, but not the greatest ever.
Richard
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great property
Peter
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Just amazing exp
Seoung A
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

One of the loveliest hotels I have stayed in. the staff here is always for you to help - which was really impressive! the surrounding is also very peaceful and feels like a resort away from the hustle. Breakfast was also superb
Julian
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great luxurious place
Celine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Loved the quietness being far from city center. Easy to take a grab to old quarter
Alexandra
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great property, lovely staff
Vu
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great place.
ABIGAIL ANH
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Staff were extremely kind. Room was clean and quiet. Love their pool, it has warm water for cold morning swim!
Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The spa and wellness centre and the staff make this the best hotel in Hanoi. Special shout out to Thao from the executive lounge , she was so helpful and kind.
Lim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

overall, it looks good but I need to highlight 2 things here : a - executive lounge shortage or baby chair, on 31 Dec, only one available b - breakfast variety but one of the staff attitude needed to be correct, as I requested him to help me put the hot chicken feet herbs soup on my plate but first, he wanted me to take it myself but it was hot, therefore I am requesting him to put onto my plate, he did it unwillingly finally. (1/Jan/2025)
Read More
Number of reviews per page
20
40