1. Hotel
  2. Vietnam(7,607 hotel)
  3. Kien Giang Province(397 hotel)
  4. Phu Quoc(380 hotel)
  5. An Thoi Township(6 hotel)
  6. JW Marriott Phu Quoc Emerald Bay Resort & Spa

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Resort
Bai Khem, An Thoi Township, Phu Quoc District, Kien Giang Province, Vietnam, 920000
Swimming Pool
Swimming Pool
Swimming Pool
Swimming Pool
Exterior / Building
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Superb
9.3/10
According to 12 guests
Just like a fantastic dream!!!
Thanh P.
See all reviews
Based on 165 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Phu Quoc Prison
(1.68 km)
Sao Beach
(2.89 km)
Phu Quoc International Airport (PQC)
(14.38 km)
Suoi Tranh Waterfall
(16.11 km)
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Review by Traveloka users
Review

Based on 4 reviews

9.3
Superb
Fantastic
6
Very Good
2
Satisfying
0
Average
0
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
10
- Romantic Vacation
Just like a fantastic dream!!!
Translated by Google
9.4
- Romantic Vacation
Great! I am completely satisfied with the service.
10
- Romantic Vacation
Excellent, level, no points can be scorned
9.4
- Romantic Vacation
Không có gì để chê từ phòng ốc cho tới dịch vụ. Rất tuyệt. Cảm ơn khách sạn đã cho tôi một kì nghỉ tuyệt vời
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Based on
165 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business10
Couples57
Solo travel13
Family51
Friends getaway23
Rating Result
Very Bad
0
Bad
0
Average
0
Very Good
22
Extraordinary
144
Best of the Best
I’ve stayed in plenty of resorts & hotels in my time but none that have excited me enough to write a review. This resort is one of a kind from the moment you walk in greeted with stunning architecture & unique interior design that leaves your jaw dropping more & more with every room you enter. The Buffet Breakfast sets a new benchmark for quality and selection and the staff are simply amazing. Everyone there goes above and beyond to ensure your stay is perfect from the friendly gardeners to the guys checking you in at the front desk. A few names I remember in particular were; Joan, Varun, Quyen, Seven and Uyen all deserve a pay rise for their efforts. Bravo JW Marriott, Bravo! Already Looking forward to my next visit.
Business - Nov 15, 2017
Lone_star_spirit
Top shelf
My wife and I recently stayed at the emerald bay and we both agreed it was the best decorated, the best service and our number one hotel stay to date ( we are world travelers and have stayed among the best hotels ). This hotel exceeded our expectation in every way. We connected with Thomas at the bell desk and he catered to our every need. He was extremely helpful and pleasant to work with. Overall we really felt the sincere kindness of the staff really was the icing on the cake The service is the best of the best. I will now rate other hotels against this new standard of excellence. We loved everything about this place The breakfast was unbelievable and truly had everything. The Vietnamese coffees are addicting. Do yourself a favor and stay at this hotel
Couples - Nov 14, 2017
Minh Thu T
Marvelous Stay
I choose this resort for celebrating my mom's birth month and our stay is beyond expactation, The facility is like a wonderland! The resort is an attraction itself with university concept, worth to visit! Great food, we had there some of the best meals! Breakfast is a masterpiece, they offer a huge buffet with excellent food. We was served by Van, a small girl with a lovely smile. She was born in Phu Quoc so she gave us many information which is really helpful for our trips. I recommend her advise Beautiful white sand beach, There were a lot more of options for sport activities, they had even the best equiped gym Very friendly and helpful staff. We were served by Irene for our lovely dinner, the food was great. We appreciates that she chose for us the comfortable table because my mom felt cold when she walked in the restaurant. I think Tran - the receptionist wasn't very friendly with us. Everybody was so nice and tried to make our stay wonderful!
Family - Nov 14, 2017
nguyenquochai898
Marvellous !!!
What an experience that words can’t describe . The resort itself is indeed spectacular, however, it is the staff at JW Marriott that has made my recent stay such a memorable experience. Of course, for a 5-star resort you would expect such a high standard of services anyway, but trust me, if you are looking for a nice break for a weekend or long holiday, then look no further, you won’t regret it. I have to thank Ms Noami and Ms Thuy from the guest relation team for their great services. They tried their upmost to meet even the tiniest request to make my stay even more comfortable than my home. The resort itself is about 20 minutes drive from Duong Dong ( Phu Quoc ) Airport , and it should only cost less than US$15 for a taxi ride. You only need to depart about 1.5 hour before your flight to enjoy more at the resort . Phu Quoc Airport is generally empty and they process with the check in quite fast. Ah, If you are a seafood fan, then ask the front desk for some recommendations. We went to Bien Xanh restaurant for our first dinner. It cost us around $40 for 2 with a lot of seafood leftover !!!! Best thing, you pick whatever you want ALIVE and watch the kitchen cook your food!!! The front desk arranged a mini tour for 4 hours - around $22 and cover up to 4 destinations between the Resort and Phu Quoc's down town. Our taxi driver even waited for us to finish our dinner at the Phu Quoc Night Market without any charges!!! My Tips : try to stay as long as you can, there is so much you can do both at the resort and outside at Phu Quoc (I believe around min 4 days should be sufficient to explore Phu Quoc). Plus, monitor your flight as all Vietnamese domestic airlines tend to delay flights quite often 🤣🤣🤣
Friends getaway - Nov 7, 2017
BangkokLeeky
Couldn't have been better
Just completed a 5-night stay in one of the Torquise Suites and found this property, which IMO ought to be an Autograph Collection because its not the cookie cutter JW and definitely is totally unique in character. A big shout out to Ty and his staff, including Thomas, Naomi and Uyen in Guest Services; Quyen and Sunny at Red Rum and Vi in the main restaurant - they never failed to provide other then great service and ALWAYS with a smile. I think my other half took 500 pics, now all on Facebook, because everywhere you turned it was like a mix of Disney and a living museum with utmost attention to details. Although the living room contained many pieces of furniture there was no sense of clutter and the amount of light from both the open shutters and the high ceiling (we were in the top floor of the Agri Bldg) along with the cool breezes was just amazing. Never had an L sized robe fit before but this time it did and the rain shower and 4 poster bed, well, which movie set was I on ?! Even the outside lifts not only had educational info but were air conditioned. If you want to immerse yourself in history (I was in Phu Quoc back in late '67, but things have certainly changed over time) and get into a total R&R zone of peace and comfort while being treated like royals, this is the place. For the poster who complained about excessive noise - its not property caused as alleged but emanating from the property being developed next door. For the poster who complained about the lack of English speaking staff - this is NOT the US and the staff spoke much better English then you spoke Vietnamese (and the staff communicated with my wife in Thai too) And to the twit who complained that she gave a cash deposit and did not get back the exact same bills several days later, but got back smaller denominations, well cash is fungible and BTW, get a life. To any others contemplating going to stay at this resort, don't disappoint yourself, go NOW
Couples - Nov 7, 2017
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Hotel facility

Description

Hotel policy

  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Money changer
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Late check-out
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Cafe
    • Dining area
    • Gala dinner
    • Nightclub
    • Poolside bar
    • Bar
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Things to Do
    • Children club
    • Children pool
    • Entertainment for adults
    • Entertainment for children
    • Outdoor facilities
    • Outdoor pool
    • Private beach
    • Sauna
    • Spa
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Non-smoking room
    • Swimming pool
    • Recreation room
    • Terrace
  • Business Facilities
    • Conference hostess
    • Conference room
    • Meeting facilities
    • Projector
  • Sports and Recreations
    • Cycling
    • Fitness
    • Water sport
  • Nearby Facilities
    • Gift shop
    • Hair salon
    • Shops
  • Transportation
    • Airport transfer
    • Area shuttle
    • Valet parking
  • Accessibilty
    • In-room accessibility
    • Wheelchair accessible
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Shuttle Service
    • Airport transfer with surcharge
  • Kids and Pets
    • Babysitting with surcharge

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    JW Marriott Phu Quoc Emerald Bay Resort & Spa is a resort in a good neighborhood, which is located at An Thoi Township.

    The resort has a very good location, also near the Phu Quoc International Airport (PQC), which is only 14.38 km away.

    Not only well positioned, but JW Marriott Phu Quoc Emerald Bay Resort & Spa is also one of resorts near the following Phu Quoc International Airport (PQC) within 14.38 km and Phu Quoc Beach within 17.6 km.

    About JW Marriott Phu Quoc Emerald Bay Resort & Spa

    This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at JW Marriott Phu Quoc Emerald Bay Resort & Spa.

    JW Marriott Phu Quoc Emerald Bay Resort & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

    If you plan to have a long-term stay, staying at JW Marriott Phu Quoc Emerald Bay Resort & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The resort’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from JW Marriott Phu Quoc Emerald Bay Resort & Spa exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    JW Marriott Phu Quoc Emerald Bay Resort & Spa is a resort with great comfort and excellent service according to most resort's guests.

    Get precious and unforgettable moment during your stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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