My Moon Hotel is a 3-star hotels that has been welcoming guests since 2017.
The accommodation went through a renovation in 2017.
There are 25 rooms spread across 8 floors.
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My Moon Hotel
Hotels
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8.6
/10
Very Good
140 reviews
What Guests Say About Their Stay
Nguyen Tan Binh
9.7
/ 10
Phòng ốc, dịch vụ lễ tân, bữa sáng rất chu đáo, nhân viên khách sạn vui vẻ, niềm nở 😊. Vị trí thuận lợi, ngay trung tâm. Rất hài lòng về dịch vụ ở đây.
Jimmy
9.4
/ 10
The rooms are clean, the service is steady, meaningful.
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IN LIE
10.0
/ 10
All staff very helpful, hotel is clean and good location
Thanakrit U.
10.0
/ 10
Located in old quarters. Staff are nice, speaking English very good (Lyn and her team). Breakfast has many kinds of food. Room are new and clean
Samsol B. T.
9.1
/ 10
Friendly staff, good location, clean room, good WiFi and thanks to Henry for a special service
In the Area
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59 Cua Dong, Cua Dong, Hoan Kiem, Hanoi, Vietnam, 104545
Main Facilities
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Laundry service
Airport transfer
Restaurant
Luggage storage
Elevator
Family room
What's around My Moon Hotel
59 Cua Dong, Cua Dong, Hoan Kiem, Hanoi, Vietnam, 104545
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Discover More About My Moon Hotel
General Information
My Moon Hotel is a 3-star hotels that has been welcoming guests since 2017. The accommodation went through a renovation in 2017. There are 25 rooms spread across 8 floors.
Location
Located at 59 Cua Dong in Hoan Kiem, Vietnam. Those looking to explore will find Thien Nien Temple, Vườn hoa hồ Trúc Bạch, and Đào Garden nearby.
Facilities & Amenities
My Moon Hotel has Laundry service, Airport transfer, Restaurant, Luggage storage, Elevator, and more.
Dining
Guests can stop by the café.
Contact
Email: info@mymoonhotel.com
Phone number: +84961457539
Website: Traveloka.com
All facilities in My Moon Hotel
Others
Guest Services
- Laundry Service
- 24-hour front desk
- Bellboy service
- Luggage storage
- Concierge
- Tours
Public Facilities
- Restaurant
- Coffee/Tea in common areas
- Elevator
- Safety deposit box
- Room service
Accommodation Facilities
- Family room
- Smoking area
Transportation
- Bicycle hire
- Airport transfer
- Area shuttle
- Car hire
Meals & Dining
- Café
- Breakfast buffet
- Breakfast
Connectivity
- Wi-Fi in public areas
- LAN Internet access
Nearby Facilities
- ATM/Bank
Accommodation Policy & General Information in My Moon Hotel
Check-in/Check-out Time
Check-in time: 14:00
Check-out time: 12:00
Check-out time: 12:00
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at My Moon Hotel | 25 |
Number of floors in My Moon Hotel | 8 |
Another facilities in My Moon Hotel | Laundry Service, 24-hour front desk, Bellboy service, Luggage storage, Concierge |
Frequently asked question in My Moon Hotel
What is normal check-in & check-out time at My Moon Hotel?
The standard check-in time at My Moon Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does My Moon Hotel provide breakfast?
Yes, My Moon Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of My Moon Hotel?
My Moon Hotel is a 3.0-star hotel.
How many floors does My Moon Hotel have?
My Moon Hotel has 8 floors.
How many rooms are available at My Moon Hotel?
My Moon Hotel has 25 rooms in total.
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More Reviews from Other Guests in My Moon Hotel
Overall Ratings & Reviews My Moon Hotel
Traveloka (80)
Other sources (60)
8.6
Very Good
From 80 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.4
Meal
8.5
Location
8.5
Service and Facilites
8.7
People often mention about My Moon Hotel
All
Distance to City Center (2)
Family Friendly (2)
Staff Friendliness (2)
Wifi (2)
Accessibility (1)
Activity Option (1)
Check-in/out Time (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
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Traveler Reviews My Moon Hotel
Number of reviews per page
20
40
Customer reviews
TH
Tran H.
Staycation
9.1
/10
Reviewed 78 week(s) ago
The location is very convenient, the road is clear when entering Hoan Kiem Lake and when the shuttle bus goes to other places, there are many shops around, near Tong Duy Tan food street, near the train street...,
The staff is very enthusiastic from the security guard to the kitchen guy and the reception girls..
With such a price, it is too OK
But if the hotel upgrades the dining room, and the rooms and bathrooms, it will be much more luxurious
Will see you again next time.
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2 people find it helpful
K***o
10.0
/10
Reviewed 83 week(s) ago
quite close to everywhere. can walk. good service. we checked out in the morning at 4 am and were given a food package for breakfast. great
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Nguyen Tan Binh
9.7
/10
Reviewed 132 week(s) ago
Phòng ốc, dịch vụ lễ tân, bữa sáng rất chu đáo, nhân viên khách sạn vui vẻ, niềm nở 😊. Vị trí thuận lợi, ngay trung tâm. Rất hài lòng về dịch vụ ở đây.
1 people find it helpful
nisma n. b.
10.0
/10
Reviewed 134 week(s) ago
Very friendly staff, if you go to Hanoi, you will definitely come back here.
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nisma n. b.
10.0
/10
Reviewed 134 week(s) ago
Nice place feels like home with vietnam vibes. All the staff very helpful. Great to be back.
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YS
Yew S. T.
9.1
/10
Reviewed 138 week(s) ago
Good environment, friendly service, only breakfast a bit normal.
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LV
Le Van T.
9.7
/10
Reviewed 188 week(s) ago
The hotel is clean, the staff is enthusiastic and hospitable, I will come back here when I come to Hanoi
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1 people find it helpful
TRUNG T.
6.1
/10
Reviewed 290 week(s) ago
The hotel is relatively clean However the glasses front desk does not seem friendly So the service 2/3 *
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2 people find it helpful
Nguyen T. D.
6.2
/10
Reviewed 302 week(s) ago
The room is too tight, not exactly 25m2 as shown on the pp
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2 people find it helpful
Nguyen Thi Le Van
6.0
/10
Reviewed 305 week(s) ago
The hotel is dirty, has a bad smell in the restroom, from the hotel owner to the very service. Guests have called in advance to change rooms from 2 days to 1 day 2 rooms, the hotel agreed (with recording calls), the hotel refused, said misunderstanding. get more money. a very bad experience at the hotel. will never come back !!!
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Accommodation's Reply
20 Jan 2021
Thank you for your hotel stay! The hotel would like to correct your words: the hotel did not charge any more from you. You are not up here slander. You also had a very uncultured attitude and language and disrespect to the staff at the hotel lobby, affecting other guests. You should behave properly and be more cultured
Thank you
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DM
Dang M. H.
4.8
/10
Reviewed 307 week(s) ago
The staff is not friendly, the shower water is very cold, it is 12 degrees without water, it feels terrible, the room is very noisy. No free drinking water, no razors, lack of basic conditions
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2 people find it helpful
Nguyen
Backpacking
8.8
/10
Reviewed 421 week(s) ago
Friendly staff, clean hotel
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Nguyen H. V.
8.4
/10
Reviewed 424 week(s) ago
Also quite on, however, the room design is quite cheesy.
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BT
Bui T. D.
Medical
8.5
/10
Reviewed 428 week(s) ago
Nice room, clean, enthusiastic staff!
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NN
NURUL N. H.
Business
9.4
/10
Reviewed 437 week(s) ago
It was great. Nice and friendly staff. Especially Sarah and Henry. We felt overwhelm by their hospitality. We recommended for other guest to stay here. Nice room and clean. Just same as what they did advertise in the website :)
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Vivi Hartono
Family
8.8
/10
Reviewed 438 week(s) ago
The hotel is clean. New enough. Receptionist named Ming really helped us with the service they have. Ming English is quite good compared to the others. The breakfast menu is delicious. There are some menus that are not served but can be ordered via the menu to the chef. For travelers who book a hotel here but don't know where to go, they will give a city tour recommendation with a pretty cheap price recommended hotel in Hanoi.
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B
Budiprasad
Family
8.5
/10
Reviewed 453 week(s) ago
Room is clean and beautiful bit small but okay according to price.
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T
Trong
9.1
/10
Reviewed 453 week(s) ago
Staff courteous, clean room, neat, reasonable price, little breakfast, small room.
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1 people find it helpful
Huynh Thu Bich
Family
8.5
/10
Reviewed 453 week(s) ago
Friendly staffs, clean room.
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J
Jimmy
Shopping and Culinary
9.4
/10
Reviewed 460 week(s) ago
The rooms are clean, the service is steady, meaningful.
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Number of reviews per page
20
40
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