We had a great time in your hotel although we did not get our own junior suite room.everything is perfect, convenient and nice room.all the staff so friendly and kindly. will recommended to others who want to go to hanoi.
Oct 31, 2017 - Shopping & Culinary
All staff very helpful, hotel is clean and good location
Oct 28, 2017 - Business travel
Located in old quarters. Staff are nice, speaking English very good (Lyn and her team). Breakfast has many kinds of food. Room are new and clean
Samsol B. T.
Oct 25, 2017 - Family vacation
Friendly staff, good location, clean room, good WiFi and thanks to Henry for a special service
Translated by Google
Thu L. N.
Oct 17, 2017
Bookkeepers will be happy
Pham N. H. V.
Oct 16, 2017 - Business travel
The plus point of the hotel is in the old town, clean, beautiful. Very cute staff. I will come back when I have a chance to go to the capital.
Oct 9, 2017 - Family vacation
Ok overall everything is good new hotel cleanliness ...
Quynh T. T.
Oct 4, 2017 - Business travel
Staff are very friendly and enthusiastic. We are on business trip and are supported by all the paperwork with the company. Spacious hotel room, clean toilet. Only downside is the wifi in the room is a bit weak.
Based on 158 reviews
1 night stay
We only spent a few hours at this hotel - arrived to Hanoi near midnight, left early the next day but the staff were very friendly and accommodating (including Henry who was our first contact in the reception), the room was clean and the bed reasonably comfortable.
Couples - Nov 20, 2017
One of the best hotel in Hanoi. Especially the hotel staffs are all very friendly and helpful. Rooms at clean and tidy. Having a day tour on our last day of our trip, and many thanks to My Moon Hotel's staff Miss Maya Thu for her warm and friendly company.
Friends getaway - Nov 18, 2017
Zaw Than B
My Moon become my moon.
I love to introduce all of you about my moon . Clean , tidy,perfect healthy breakfast and dutiful sweet staff especially Miss Kim Chi .
Like to visit again and again.
We visited Vietnam by Omm travel program. We been to Nim Bing and Halong Bay. When we're in Hanoi we stayed at My Moon hotel.
Hotel staff,room and buffet breakfasts of hotel are excellence.
We are happy and certified.
Couples - Nov 17, 2017
nice and very good hotel
We arrived at My Moon in a complicated moment after leaving three hotels for being full because of APEC 2017 everything is complete
As the Law states, hotels can allocate 20% of their rooms as smoking rooms. We request a room for smokers but this hotel does not have that service to its customers and offered us a room with balcony.
To emphasize the treatment of Enrick and Lyn very attentive willing to help in everything and very affectionate. Enrik is learning Spanish and speaks some single words
The hotel is well located, spacious room clean and a decoration pulling French furniture new, the bathroom integrated into the room is like an annex that have built but perfectly fulfills its function
The breakfast very complete all the staff in general of the hotel are waiting for you to be comfortable and take care of all your needs
Incredibly with all the noise that is in Hanoi when you close the window of the room it remains silent, very good soundproofing.
They looked for a taxi to the airport with a very good price so that we would not pay more.
In summary I recommend this hotel for staff treatment, location, cleaning, breakfast, and I suggest that they enable a number of rooms for customers who want to smoke in them as many other hotels already have that service, which is why we do not score with the maximum stars
Couples - Nov 15, 2017
Good Place to Stay
We have stayed before in that area but never before in the hotel, We were impressed with the service, the rooms were a good size and breakfast was excellent. This is a nice and friendly type hotel in a prime position.l, and it’s close to lots of places to eat. The only issue especially for our teenage kids was the WIFI was pretty nice.