Ohana House

The images on the website don't match the actual product.

The only advantage is the geographical location, near restaurants, cafes, and shopping malls. As for the room, it's quite old, the bathroom is not very clean, the cups are covered with green moss, the faucet has white residue like it hasn't been cleaned for a long time. The blanket is torn, the pillow is dirty ~ I hope the hotel will review and improve.

When I checked in, I was quite disappointed when I took off my socks and saw dust and dirt on my feet. I called FO and he said the room had been cleaned. I called him to check and he came and a while later brought a broom to sweep but I still found it quite dirty. I was wearing socks and my socks were black 😢😢😢 The soundproofing is not good at all, I could hear footsteps in the other room very clearly, as well as the sound of the door opening. My baby was always woken up by the sound of running and jumping, the sound of cars honking 😭 The toilet smelled from the sewer, I didn't dare to take a shower for 2 days there. I really had a pretty bad experience. Everyone should consider carefully if they want to stay at this hotel.

The room is shabby, the bathroom is dirty and not fragrant The room is old, the bedding is old and discolored The experience is too bad

Good service. Thank you so much!

Nice staff and good service!

In the picture it's 10 points, but in reality it's -1 point. The wall is damp and leaky. The day I stayed for 2 days, there was a night of heavy rain in Hanoi that the water leaked from above and my whole room was submerged in water. OMG (I attached a picture for realism). The staff is okay, they support you, but I feel like you've handled this situation countless times :)) The room is super dark and old. I agree that you get what you pay for, but it's way below acceptable.

Phòng đẹp và sạch. Xung quanh có nhiều quán ăn và cafe rất tiện

Địa chỉ để 153 nhưng lại nằm trong hẻm tối. phòng ẩm thấp có mùi khó chịu. Không như hình ảnh mô tả. Cầu thang chật hẹp không xách được hành lý lên. Mình lỡ thuê nên chỉ để hành lý và thuê khách sạn ngủ hôm sau về lấy hành lý

Phòng deluxe 202 không giống hình, ánh sáng mờ, đèn vàng, nvs có 1 đèn rất mờ và tối, không nhìn rõ được bên trong nvs luôn (lúc chụp ảnh bạn cùng phòng mình đang đi vệ sinh nên mình không chụp lại nvs, nhưng nó tối đen). Phòng trong ngõ, ẩm thấp, đặc biệt không hiểu tại sao giữa lòng Hà Nội lại không có sóng, không hề có sóng, chỉ có wifi nhưng thỉnh thoảng cũng hư, không thể liên lạc được với bên ngoài nếu ở trong phòng luôn??shipper giao đồ ăn đến không gọi không liên lạc được bị chửi quá trời. Lễ tân cũng đi dọn phòng ở phòng nào đó trên lầu, không có sóng không liên lạc được, gọi số bàn cũng không ai nghe. Ngày đầu đến mình complain phòng không thể ở, muốn huỷ phòng như không được hủy, khách sạn đổi hạng phòng Junior ở ngay quầy lễ tân, phòng vẫn tối hơn trên hình rất nhiều không đủ ánh sáng, không hề cách âm, ảnh hưởng giờ nghỉ ngơi trưa của mình. Mình đi làm việc nên cũng không muốn đổi tới đổi lui nhiều, phòng ở tạm nhưng với mức giá này thì không xứng đáng với 1 trải nghiệm như vậy.

The location is great, however, the room on the Ground floor is bad. First of all, the room is moldy. It seems like the hotel staff did not clean the room properly. Secondly, the bathroom sink is filthy and molds were everywhere around the sink. Although the staff was nice, I would not recommend the stay.

The hotel is really bad. 500k is not worth it. Both dirty and dilapidated. No more advertising. By deceiving others, I couldn't stay and threw away the room fee for 1 day. So disgusting. It must be too dirty and too scary.

The room is not like the picture, there is no elevator, going deep into the alley, the facilities are degraded

The spring mattress is rough, it hurts my back to lie down, the ceiling is so damp it's about to burst, never to return

I see the picture on the apartment and the room outside are very different. The hotel should replace the mattress with a new one because I feel like the mattress makes my whole body hurt. The springs keep rubbing on my body and I don't sleep well. I wake up in the morning and my body hurts even more. It's too bad. disappointed

The room is a bit small and old but the price is cheap, so it's ok, but there is no elevator, so it's a bit tiring to go up and down on the 4th floor.

The hotel is a very old house in a narrow alley, poorly renovated, unlike the pictures, the stairs are small and steep with no elevator

The hotel is dirty, smelly, too old, unlike the advertised photo. For such a price, it's not worth it.

phòng cũ, xấu, đồ đạc bẩn, nhà vệ sinh không sạch sẽ

Very bad room, much uglier than photo on app and many mosquitos.