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Roza Palace
Hotels
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8.4
/10
Very Good
30 reviews
What Guests Say About Their Stay
Angela
10.0
/ 10
The staff at the Roza Palace were amazing. Super helpful and went above and beyond to make sure we had a good experience.
CHEE PENG
10.0
/ 10
Business-friendly.
There is some smell in the toilet, but overall it is still OK
William
10.0
/ 10
Everything was amazing. The decor of the hotel is out of a novel, nestled on a mountain side, our room had a private balcony on a mountain ledge.
Room was clean and worked well for our excursions into town and to explore the areas.
In the Area
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255, 1/4 Street, Cat Ba, Cat Hai, 255, Cat Ba, Cat Hai, Hai Phong, Vietnam, 100000
Main Facilities
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Restaurant
Swimming Pool
WiFi
Elevator
What's around Roza Palace
255, 1/4 Street, Cat Ba, Cat Hai, 255, Cat Ba, Cat Hai, Hai Phong, Vietnam, 100000
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Discover More About Roza Palace
General
Near Cat Co Beach
Location
This hotel is 0.5 mi (0.8 km) from Cat Co Beach and 0.6 mi (1 km) from Cat Ba Wholesale Market.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Cat Co Beach - 0.4 km / 0.2 mi
Cat Ba Wholesale Market - 1.1 km / 0.7 mi
Tung Thu Beach - 1.8 km / 1.1 mi
Bến Bèo - 2 km / 1.3 mi
Cannon Fort - 2.5 km / 1.5 mi
Cat Ba National Park - 2.6 km / 1.6 mi
Thien Ung Pagoda - 7.8 km / 4.8 mi
Military Hospital Cave - 8.6 km / 5.3 mi
Butterfly Valley - 10.4 km / 6.5 mi
Chut Chit Beach - 10.9 km / 6.8 mi
Trung Trang Cave - 12.3 km / 7.6 mi
Hai Ha Gia Luan Mother Temple - 21.1 km / 13.1 mi
The preferred airport for Roza Palace is Cat Bi Intl. Airport (HPH) - 51.4 km / 31.9 mi
Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Business Facilities
Featured amenities include an elevator and lockers. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 8:30 AM.
Rooms
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
All facilities in Roza Palace
Entertainment Facility
Functional Hall
Common Space
Lobby
Exterior
General
- Banquet
- Lockers
- Smoking area
- Rooftop terrace
- Parking
Things to Do
- Outdoor pool
- Garden
Public Facilities
- Coffee shop
- Elevator
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Roza Palace
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pets
Service Animals Not Allowed
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General Information
Popular Facilities | Restaurant, Swimming Pool, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Roza Palace | 30 |
Another facilities in Roza Palace | Banquet, Lockers, Smoking area, Rooftop terrace, Parking |
Frequently asked question in Roza Palace
What are available facilities at Roza Palace?
There are top facilites at Roza Palace such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Roza Palace?
The standard check-in time at Roza Palace is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Roza Palace provide breakfast?
Yes, Roza Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Roza Palace?
Roza Palace is a 3.5-star hotel.
How many rooms are available at Roza Palace?
Roza Palace has 30 rooms in total.
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More Reviews from Other Guests in Roza Palace
Overall Ratings & Reviews Roza Palace
Traveloka (6)
Other sources (24)
8.4
Very Good
From 24 reviews
Cleanliness
9.0
Room Comfort
7.8
Service and Facilites
8.6
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Traveler Reviews Roza Palace
Number of reviews per page
20
40
Top reviews
Angela
with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff at the Roza Palace were amazing. Super helpful and went above and beyond to make sure we had a good experience.
Fisher
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great place to stay.
CHEE PENG
Business
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Business-friendly.
There is some smell in the toilet, but overall it is still OK
William
with Partner
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Everything was amazing. The decor of the hotel is out of a novel, nestled on a mountain side, our room had a private balcony on a mountain ledge.
Room was clean and worked well for our excursions into town and to explore the areas.
Brandon
with Partner
2.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
This is a lower end hotel made to look from appearances like and awesome place!
The hot water literally last for about 2-3 minutes for a shower and then you have to wait another 15-20 minutes for more hot water for only 2-3 minutes worth of hot water.
It’s impossible for 2 people to take a shower unless it’s together and very rushed but still you will have ice cold water 1/2 way through your shower.
There was also a very loud party in the 3rd floor on the outside balcony that kept us up into the night around 22:00 with then singing karaoke extremely loud. Most tour start early so this made us get minimal sleep having to wake up at 6:00am.
We had 1 power outlet next to the bed and the Air conditioner hardly worked.
We messaged the hotel through hotels.com with our complaints before posting this review and they never responded.
We even complained to hotels.com customer service and they messaged the hotel and still no response.
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Joanna
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Was a great stay. Breakfast on the street is great, rooms spacious and in a cave, very cool. The only resort that I stayed in Vietnam that had hot water.
The staff very welcoming and extremely helpful.
Shame about the monster resort getting built in front, looking at cranes and building work.
Stephan
Leisure
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
The hotel was immaculately clean
The staff helped us with an amzing boat
A really beautiful hotel.
Everyone was friendly.
Lovely breakfast.
Really sad to leave
Joel
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Cat Ba is a resort town with lots of mid-range restaurants and markets selling the same thins. We had hoped to bicycle more but it is very hilly and the bicycles available were not up to the task. With non-beach water, there isn’t that much to do. Roza Palace, is a nice hotel with friendly staff.
Jeremy
with Partner
10.0
/10
Reviewed 110 week(s) ago
Hotels.com verified review
Reception staff very helpful, knowledgeable and friendly.
Rooms ok, pool ok, breakfast fast ok, but the staff overall were fantastic.
We left with gifts, smiles and hugs.
Definitely recommend this hotel because of the location, quality and the brilliant people who work there.
Thank you 😊
Jennifer
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
We loved our stay at Roza Palace. The cave interior was so unique and all the hotel staff was very friendly and helpful. It was nice having a simple breakfast in the morning with fresh made to order eggs. I loved that the location was a few minutes walk from the busier areas so it was quiet and peaceful to come back to. Id stay here again if in the area.
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Alan
Friends and Family Family
10.0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
Absolutely amazing hotel nestled into the rocks. Room clean and airy. Staff excellent and so helpful. Nice location close to shops with shuttles outside to take you around. Nice pool with bar. Great views. Our room had its own private courtyard, a great little sun spot.
Carlo
with Partner
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Bella struttura, purtroppo in città stanno costruendo molto (in particolare devono aver aggiunto di recente un immenso villaggio proprio poco distante dalla struttura e la struttura a fianco sta costruendo degli altri piani riducendo la vistra sul lato sinistro), quindi la vista che da sulla città non è come mi ero aspettato
La struttura e vicino alle spiagge più famose Cat Co 1 Beach, Cat Co 2 Beach e Cat Co 3 Beach.
Diciamo che se il personale fosse più sorridente sarebbe meglio, ogni volta che passi vicino alla reception salutano prontamente ma senza nemmeno guardarti. Qui, come in altre due strutture in Vietnam, per i pagamenti con carta di credito ti aggiungono un ' addizionale del 3%
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Maxime
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Personnel très sympa. Service de location de scooter et de laverie efficace et a des prix très correctes.
J’avais une crainte concernant le petit déjeuner en lisant les commentaires précédents, mais c’était finalement très correcte, eave en effet plus de choix quand il y a plus de monde, mais très vie dans l ensemble
Raúl
Leisure
4.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Sin más. La habitación, pese a su lujo aparente, tenía un importante olor a humedad y me encontré insectos pequeños corriendo por las paredes y en el baño.
La oferta alrededor del hotel es escasa.
El único punto positivo es que fueron muy eficaces gestionándome un transporte de la isla a tierra firme para que pudiera salir antes de que llegara el monzón.
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Robert Viet
Friends and Family Family
8.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Not luxury as in the name, but the place is great located, off the bars and traffic. The place need some refreshments, but overall just average. Breakfast was crap. Staff though was friendly and helpful, especially the lady in the frontdesk, very cheerful. My room was just above the reception and entry to hotel, so it was some noise going around... but was not too much of disturbance.
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Sylviane
with Partner
10.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
Bon séjour. Calme. Nous avons apprécié le rooftop et la piscine. Bon emplacement. Le staff est très prevenant.
Johan
Friends and Family Family
4.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
The hotel is beautiful although the breakfast was really bad and the coffee pretty awful (instant coffee). We didn't even eat dinner there due to how bad the breakfast was. The staff were really nice and talkative though but only two of the lobby guys could speak decent English. There was no hot water coming from the focet in the bathroom sink and there is no shower curtain or anything so the entire floor got totally soaked and took a long time to dry up. One good thing is that they have smart TV's so you can watch Netflix or Amazon prime if you want. The view is pretty terrible because of the massive construction project going on Infront the entire main tourist street. A good thing is that its walking distance to the beach but on the other hand its farthest away from most of the popular restaurants and bars.
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Number of reviews per page
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