Roza Palace

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8.5
/10
Very Good
28 reviews

What Guests Say About Their Stay

Angela

10.0
/ 10
The staff at the Roza Palace were amazing. Super helpful and went above and beyond to make sure we had a good experience.

CHEE PENG

10.0
/ 10
Business-friendly. There is some smell in the toilet, but overall it is still OK

William

10.0
/ 10
Everything was amazing. The decor of the hotel is out of a novel, nestled on a mountain side, our room had a private balcony on a mountain ledge. Room was clean and worked well for our excursions into town and to explore the areas.
In the Area
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255, 1/4 Street, Cat Ba, Cat Hai, 255, Cat Ba, Cat Hai, Hai Phong, Vietnam, 100000

Main Facilities

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Restaurant
Swimming Pool
WiFi
Elevator
Roza Palace is a hotel is located at Cat Ba.
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What's around Roza Palace

255, 1/4 Street, Cat Ba, Cat Hai, 255, Cat Ba, Cat Hai, Hai Phong, Vietnam, 100000
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Lobby Roza Palace
Lobby 2 Roza Palace

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General


In Hai Phong (Cat Hai)

Location


With a stay at Roza Palace, you'll be centrally located in Hai Phong, just a 5-minute walk from Cat Co Beach and 13 minutes by foot from Cat Ba Wholesale Market. This hotel is 1.1 mi (1.7 km) from Tung Thu Beach and 1.2 mi (2 km) from Bến Bèo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cat Co Beach - 0.4 km / 0.2 mi
Cat Ba Wholesale Market - 1.1 km / 0.7 mi
Tung Thu Beach - 1.8 km / 1.1 mi
Bến Bèo - 2 km / 1.3 mi
Cannon Fort - 2.5 km / 1.5 mi
Cat Ba National Park - 2.6 km / 1.6 mi
Thien Ung Pagoda - 7.8 km / 4.8 mi
Military Hospital Cave - 8.6 km / 5.3 mi
Butterfly Valley - 10.4 km / 6.5 mi
Chut Chit Beach - 10.9 km / 6.8 mi
Trung Trang Cave - 12.3 km / 7.6 mi
Hai Ha Gia Luan Mother Temple - 21.1 km / 13.1 mi

The preferred airport for Roza Palace is Haiphong (HPH-Cat Bi) - 51.4 km / 31.9 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities


Featured amenities include an elevator and lockers. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 8:30 AM.

Rooms


Make yourself at home in one of the 30 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Roza Palace

Swimming Pool Roza Palace
Swimming Pool
Entertainment Facility Roza Palace
Entertainment Facility
Functional Hall Roza Palace
Functional Hall
Common Space Roza Palace
Common Space
Lobby Roza Palace
Lobby

General

  • Banquet
  • Lockers
  • Smoking area
  • Rooftop terrace
  • Parking

Things to Do

  • Outdoor pool
  • Garden

Public Facilities

  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Roza Palace

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Roza Palace
30
Another facilities in Roza Palace
Banquet, Lockers, Smoking area, Rooftop terrace, Parking

Frequently asked question in Roza Palace

What are available facilities at Roza Palace?
There are top facilites at Roza Palace such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Roza Palace?
The standard check-in time at Roza Palace is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Roza Palace provide breakfast?
Yes, Roza Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Roza Palace?
Roza Palace is a 3.5-star hotel.
How many rooms are available at Roza Palace?
Roza Palace has 30 rooms in total.
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More Reviews from Other Guests in Roza Palace

Overall Ratings & Reviews Roza Palace

Traveloka (5)
Other sources (23)
8.6
Very Good
From 23 reviews
Cleanliness

9.0

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Roza Palace

Number of reviews per page
20
40
Top reviews
Angela
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff at the Roza Palace were amazing. Super helpful and went above and beyond to make sure we had a good experience.
Fisher
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place to stay.
CHEE PENG
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Business-friendly. There is some smell in the toilet, but overall it is still OK
William
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Everything was amazing. The decor of the hotel is out of a novel, nestled on a mountain side, our room had a private balcony on a mountain ledge. Room was clean and worked well for our excursions into town and to explore the areas.
Brandon
icon-with Partner
with Partner
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This is a lower end hotel made to look from appearances like and awesome place! The hot water literally last for about 2-3 minutes for a shower and then you have to wait another 15-20 minutes for more hot water for only 2-3 minutes worth of hot water. It’s impossible for 2 people to take a shower unless it’s together and very rushed but still you will have ice cold water 1/2 way through your shower. There was also a very loud party in the 3rd floor on the outside balcony that kept us up into the night around 22:00 with then singing karaoke extremely loud. Most tour start early so this made us get minimal sleep having to wake up at 6:00am. We had 1 power outlet next to the bed and the Air conditioner hardly worked. We messaged the hotel through hotels.com with our complaints before posting this review and they never responded. We even complained to hotels.com customer service and they messaged the hotel and still no response.
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Joanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Was a great stay. Breakfast on the street is great, rooms spacious and in a cave, very cool. The only resort that I stayed in Vietnam that had hot water. The staff very welcoming and extremely helpful. Shame about the monster resort getting built in front, looking at cranes and building work.
Stephan
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The hotel was immaculately clean The staff helped us with an amzing boat A really beautiful hotel. Everyone was friendly. Lovely breakfast. Really sad to leave
Joel
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Cat Ba is a resort town with lots of mid-range restaurants and markets selling the same thins. We had hoped to bicycle more but it is very hilly and the bicycles available were not up to the task. With non-beach water, there isn’t that much to do. Roza Palace, is a nice hotel with friendly staff.
Jeremy
icon-with Partner
with Partner
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Reception staff very helpful, knowledgeable and friendly. Rooms ok, pool ok, breakfast fast ok, but the staff overall were fantastic. We left with gifts, smiles and hugs. Definitely recommend this hotel because of the location, quality and the brilliant people who work there. Thank you 😊
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

We loved our stay at Roza Palace. The cave interior was so unique and all the hotel staff was very friendly and helpful. It was nice having a simple breakfast in the morning with fresh made to order eggs. I loved that the location was a few minutes walk from the busier areas so it was quiet and peaceful to come back to. Id stay here again if in the area.
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Alan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Absolutely amazing hotel nestled into the rocks. Room clean and airy. Staff excellent and so helpful. Nice location close to shops with shuttles outside to take you around. Nice pool with bar. Great views. Our room had its own private courtyard, a great little sun spot.
Carlo
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Bella struttura, purtroppo in città stanno costruendo molto (in particolare devono aver aggiunto di recente un immenso villaggio proprio poco distante dalla struttura e la struttura a fianco sta costruendo degli altri piani riducendo la vistra sul lato sinistro), quindi la vista che da sulla città non è come mi ero aspettato La struttura e vicino alle spiagge più famose Cat Co 1 Beach, Cat Co 2 Beach e Cat Co 3 Beach. Diciamo che se il personale fosse più sorridente sarebbe meglio, ogni volta che passi vicino alla reception salutano prontamente ma senza nemmeno guardarti. Qui, come in altre due strutture in Vietnam, per i pagamenti con carta di credito ti aggiungono un ' addizionale del 3%
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Maxime
icon-
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Personnel très sympa. Service de location de scooter et de laverie efficace et a des prix très correctes. J’avais une crainte concernant le petit déjeuner en lisant les commentaires précédents, mais c’était finalement très correcte, eave en effet plus de choix quand il y a plus de monde, mais très vie dans l ensemble
Raúl
icon-Leisure
Leisure
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Sin más. La habitación, pese a su lujo aparente, tenía un importante olor a humedad y me encontré insectos pequeños corriendo por las paredes y en el baño. La oferta alrededor del hotel es escasa. El único punto positivo es que fueron muy eficaces gestionándome un transporte de la isla a tierra firme para que pudiera salir antes de que llegara el monzón.
Read More
Robert Viet
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Not luxury as in the name, but the place is great located, off the bars and traffic. The place need some refreshments, but overall just average. Breakfast was crap. Staff though was friendly and helpful, especially the lady in the frontdesk, very cheerful. My room was just above the reception and entry to hotel, so it was some noise going around... but was not too much of disturbance.
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Sylviane
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Bon séjour. Calme. Nous avons apprécié le rooftop et la piscine. Bon emplacement. Le staff est très prevenant.
Johan
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

The hotel is beautiful although the breakfast was really bad and the coffee pretty awful (instant coffee). We didn't even eat dinner there due to how bad the breakfast was. The staff were really nice and talkative though but only two of the lobby guys could speak decent English. There was no hot water coming from the focet in the bathroom sink and there is no shower curtain or anything so the entire floor got totally soaked and took a long time to dry up. One good thing is that they have smart TV's so you can watch Netflix or Amazon prime if you want. The view is pretty terrible because of the massive construction project going on Infront the entire main tourist street. A good thing is that its walking distance to the beach but on the other hand its farthest away from most of the popular restaurants and bars.
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You’ve read all the top reviews.
Number of reviews per page
20
40

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Exterior 4 Roza Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Roza Palace

Traveloka (5)
Other sources (23)
8.6
Very Good
From 23 reviews
Cleanliness

9.0

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Roza Palace

Number of reviews per page
20
40
Top reviews
Angela
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff at the Roza Palace were amazing. Super helpful and went above and beyond to make sure we had a good experience.
Fisher
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place to stay.
CHEE PENG
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Business-friendly. There is some smell in the toilet, but overall it is still OK
William
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Everything was amazing. The decor of the hotel is out of a novel, nestled on a mountain side, our room had a private balcony on a mountain ledge. Room was clean and worked well for our excursions into town and to explore the areas.
Brandon
icon-with Partner
with Partner
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This is a lower end hotel made to look from appearances like and awesome place! The hot water literally last for about 2-3 minutes for a shower and then you have to wait another 15-20 minutes for more hot water for only 2-3 minutes worth of hot water. It’s impossible for 2 people to take a shower unless it’s together and very rushed but still you will have ice cold water 1/2 way through your shower. There was also a very loud party in the 3rd floor on the outside balcony that kept us up into the night around 22:00 with then singing karaoke extremely loud. Most tour start early so this made us get minimal sleep having to wake up at 6:00am. We had 1 power outlet next to the bed and the Air conditioner hardly worked. We messaged the hotel through hotels.com with our complaints before posting this review and they never responded. We even complained to hotels.com customer service and they messaged the hotel and still no response.
Read More
Joanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Was a great stay. Breakfast on the street is great, rooms spacious and in a cave, very cool. The only resort that I stayed in Vietnam that had hot water. The staff very welcoming and extremely helpful. Shame about the monster resort getting built in front, looking at cranes and building work.
Stephan
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The hotel was immaculately clean The staff helped us with an amzing boat A really beautiful hotel. Everyone was friendly. Lovely breakfast. Really sad to leave
Joel
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Cat Ba is a resort town with lots of mid-range restaurants and markets selling the same thins. We had hoped to bicycle more but it is very hilly and the bicycles available were not up to the task. With non-beach water, there isn’t that much to do. Roza Palace, is a nice hotel with friendly staff.
Jeremy
icon-with Partner
with Partner
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Reception staff very helpful, knowledgeable and friendly. Rooms ok, pool ok, breakfast fast ok, but the staff overall were fantastic. We left with gifts, smiles and hugs. Definitely recommend this hotel because of the location, quality and the brilliant people who work there. Thank you 😊
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

We loved our stay at Roza Palace. The cave interior was so unique and all the hotel staff was very friendly and helpful. It was nice having a simple breakfast in the morning with fresh made to order eggs. I loved that the location was a few minutes walk from the busier areas so it was quiet and peaceful to come back to. Id stay here again if in the area.
Read More
Alan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Absolutely amazing hotel nestled into the rocks. Room clean and airy. Staff excellent and so helpful. Nice location close to shops with shuttles outside to take you around. Nice pool with bar. Great views. Our room had its own private courtyard, a great little sun spot.
Carlo
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Bella struttura, purtroppo in città stanno costruendo molto (in particolare devono aver aggiunto di recente un immenso villaggio proprio poco distante dalla struttura e la struttura a fianco sta costruendo degli altri piani riducendo la vistra sul lato sinistro), quindi la vista che da sulla città non è come mi ero aspettato La struttura e vicino alle spiagge più famose Cat Co 1 Beach, Cat Co 2 Beach e Cat Co 3 Beach. Diciamo che se il personale fosse più sorridente sarebbe meglio, ogni volta che passi vicino alla reception salutano prontamente ma senza nemmeno guardarti. Qui, come in altre due strutture in Vietnam, per i pagamenti con carta di credito ti aggiungono un ' addizionale del 3%
Read More
Maxime
icon-
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Personnel très sympa. Service de location de scooter et de laverie efficace et a des prix très correctes. J’avais une crainte concernant le petit déjeuner en lisant les commentaires précédents, mais c’était finalement très correcte, eave en effet plus de choix quand il y a plus de monde, mais très vie dans l ensemble
Raúl
icon-Leisure
Leisure
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Sin más. La habitación, pese a su lujo aparente, tenía un importante olor a humedad y me encontré insectos pequeños corriendo por las paredes y en el baño. La oferta alrededor del hotel es escasa. El único punto positivo es que fueron muy eficaces gestionándome un transporte de la isla a tierra firme para que pudiera salir antes de que llegara el monzón.
Read More
Robert Viet
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Not luxury as in the name, but the place is great located, off the bars and traffic. The place need some refreshments, but overall just average. Breakfast was crap. Staff though was friendly and helpful, especially the lady in the frontdesk, very cheerful. My room was just above the reception and entry to hotel, so it was some noise going around... but was not too much of disturbance.
Read More
Sylviane
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Bon séjour. Calme. Nous avons apprécié le rooftop et la piscine. Bon emplacement. Le staff est très prevenant.
Johan
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

The hotel is beautiful although the breakfast was really bad and the coffee pretty awful (instant coffee). We didn't even eat dinner there due to how bad the breakfast was. The staff were really nice and talkative though but only two of the lobby guys could speak decent English. There was no hot water coming from the focet in the bathroom sink and there is no shower curtain or anything so the entire floor got totally soaked and took a long time to dry up. One good thing is that they have smart TV's so you can watch Netflix or Amazon prime if you want. The view is pretty terrible because of the massive construction project going on Infront the entire main tourist street. A good thing is that its walking distance to the beach but on the other hand its farthest away from most of the popular restaurants and bars.
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40