The Five Residences Hanoi

Hotels
9.6
/10
Exceptional
33 reviews

What Guests Say About Their Stay

JAMES
10.0
/ 10
The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.
kim anh
10.0
/ 10
We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
Quang Vinh
10.0
/ 10
I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi
In the Area
See Map
345 Đoi Can, Lieu Giai ward, Ba Dinh District, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Five Residences Hanoi is a good choice when you are visiting Liễu Giai ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
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What's around The Five Residences Hanoi

345 Đoi Can, Lieu Giai ward, Ba Dinh District, Hanoi, Vietnam, 100000
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Location


Staying at The Five Residences Hanoi is a good choice when you are visiting Liễu Giai ward.

About The Five Residences Hanoi

From business event to corporate gathering, The Five Residences Hanoi provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, The Five Residences Hanoi is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at The Five Residences Hanoi, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Five Residences Hanoi.

If you plan to have a long-term stay, staying at The Five Residences Hanoi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The Five Residences Hanoi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Five Residences Hanoi is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Five Residences Hanoi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Five Residences Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Five Residences Hanoi.

All facilities in The Five Residences Hanoi

Bar, Cafe and Lounge The Five Residences Hanoi
Bar, Cafe and Lounge
Swimming Pool The Five Residences Hanoi
Swimming Pool
Entertainment Facility The Five Residences Hanoi
Entertainment Facility
Fitness Center The Five Residences Hanoi
Fitness Center
Lobby The Five Residences Hanoi
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre
  • Theatre/auditorium

Things to Do

  • Fitness center
  • Garden
  • Hot tub
  • Indoor pool
  • Indoor heated pool
  • Indoor pool
  • Massage
  • Outdoor facilities
  • Sauna
  • Spa
  • Steam room

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • LAN Internet (surcharge)
  • Free WiFi
  • WiFi in public area (surcharge)

Transportation

  • Bicycle storage
  • Garage
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Sports and Recreations

  • Fitness center
  • Pool or Snooker

Kids and Pets

  • CRIBS
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in The Five Residences Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Five Residences Hanoi
116
Number of floors in The Five Residences Hanoi
16
Another facilities in The Five Residences Hanoi
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in The Five Residences Hanoi

What are available facilities at The Five Residences Hanoi?
There are top facilites at The Five Residences Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Five Residences Hanoi?
The standard check-in time at The Five Residences Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Five Residences Hanoi provide breakfast?
Yes, The Five Residences Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Five Residences Hanoi?
The Five Residences Hanoi is a 5.0-star hotel.
How many floors does The Five Residences Hanoi have?
The Five Residences Hanoi has 16 floors.
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More Reviews from Other Guests in The Five Residences Hanoi

9.6
Exceptional
From 28 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveler Reviews The Five Residences Hanoi

Number of reviews per page
20
40
Top reviews
JAMES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.
REYNALDO
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent reception. Big , clean, rooms. The only downside to my company's stay is that despite unable to have breakfast as we are always out early, the staff are reluctant to refill our coffees and water in the room. It would have been nice if they compensated the missed breakfast with more coffee sachets. Not much to ask....
kim anh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
Jenna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment
Quang Vinh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi
Read More
Alvin Ka Hin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.
Read More
Shahrukh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great experience with family. Will visit again.
Dinh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Dinh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Terri
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Big rooms and friendly helpful staff
David Andrew
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

It was a very nice place but too bad we only stayed one night.
Thanh
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.
Nicasio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars
Read More
Hilary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
Read More
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Regine Fernandez
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Read More
YONGGYU
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

아주 좋았습니다. 깨끗하고 시설도 좋고 수영장 헬스장 마사지 목욕탕 모두 좋았습니다. 가족 숙소로 딱입니다.
Ka ki
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Seung-yeon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.
shuichi
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

このホテルは、5star なのに値段が安くてびっくり☆彡 ゆっくり出来て快適に過ごせました。 少し不便なのが旧市街へ行くとき道が混んでいて少ない距離でも時間がかかってしまうことですかね!
Number of reviews per page
20
40

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Lobby 4 The Five Residences Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 28 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Five Residences Hanoi

Number of reviews per page
20
40
Top reviews
JAMES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.
REYNALDO
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent reception. Big , clean, rooms. The only downside to my company's stay is that despite unable to have breakfast as we are always out early, the staff are reluctant to refill our coffees and water in the room. It would have been nice if they compensated the missed breakfast with more coffee sachets. Not much to ask....
kim anh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
Jenna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment
Quang Vinh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi
Read More
Alvin Ka Hin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.
Read More
Shahrukh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great experience with family. Will visit again.
Dinh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Dinh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Terri
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Big rooms and friendly helpful staff
David Andrew
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

It was a very nice place but too bad we only stayed one night.
Thanh
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.
Nicasio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars
Read More
Hilary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
Read More
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Regine Fernandez
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Read More
YONGGYU
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

아주 좋았습니다. 깨끗하고 시설도 좋고 수영장 헬스장 마사지 목욕탕 모두 좋았습니다. 가족 숙소로 딱입니다.
Ka ki
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Seung-yeon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.
shuichi
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

このホテルは、5star なのに値段が安くてびっくり☆彡 ゆっくり出来て快適に過ごせました。 少し不便なのが旧市街へ行くとき道が混んでいて少ない距離でも時間がかかってしまうことですかね!
Number of reviews per page
20
40