The Oriental Jade Hotel

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9.7
/10
Exceptional
1,107 reviews

What Guests Say About Their Stay

Huy Truong

9.7
/ 10
The hotel is in the center of West Street, so everything is complete and convenient, there are many restaurants. Beautiful rooms. I went to Hanoi on a business trip at 2am, but the staff still warmly welcomed me and helped me carry my luggage to my room. I asked to book a taxi, the reception also enthusiastically supported. If I have a chance, I will come back.
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LE TRAN N.

9.7
/ 10
Very satisfied with the service, the hotel is right in the center, walking around the lake is very convenient.
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ThanhThuy N.

8.5
/ 10
Wonderful services, especially staff’s attitude. The room is clean and comfortable. Excellent Hoan Kiem lake view from the rooftop.

Giang N.

9.7
/ 10
The hotel is near walking street and sword lake. Rooms are clean, comfortable and well-lit. Polite and attentive staff. I order 1 standard room. But the receptionist said they were just operating again so they upgraded themselves to a room with a better view and no extra charge. I am very satisfied and will be back.
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Trang T.

9.7
/ 10
The hotel is located very beautifully in the center of the Old Quarter. New, beautiful and luxurious furniture. All of you staff are very friendly and dedicated. See you again!
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In the Area
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92 - 94 Hang Trong Street, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 100000

Main Facilities

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This accommodation offers:
Winery
Outdoor pool
Poolside bar
Bar
Bicycle rental
Swimming pool
Late check-out
Laundry service
Restaurant
Luggage storage
Elevator
Family room
The Oriental Jade Hotel is a hotel is located at Hang Trong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Oriental Jade Hotel

92 - 94 Hang Trong Street, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 100000
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Lobby The Oriental Jade Hotel
Lobby 2 The Oriental Jade Hotel

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Location
The Oriental Jade Hotel is a hotel is located at Hang Trong.

About The Oriental Jade Hotel

Whether you are planning an event or other special occasions, The Oriental Jade Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Oriental Jade Hotel.

The Oriental Jade Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Oriental Jade Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Oriental Jade Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Oriental Jade Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Oriental Jade Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Oriental Jade Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Oriental Jade Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Oriental Jade Hotel.

All facilities in The Oriental Jade Hotel

Facility

  • Winery
  • Outdoor pool
  • Poolside bar
  • Bar
  • Bicycle rental
  • Swimming pool
Bar, Cafe and Lounge The Oriental Jade Hotel
Bar, Cafe and Lounge
Swimming Pool The Oriental Jade Hotel
Swimming Pool
Fitness Center The Oriental Jade Hotel
Fitness Center
Lobby The Oriental Jade Hotel
Lobby
Exterior The Oriental Jade Hotel
Exterior

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Fullboard without drinks
  • Gluten-free meals
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Winery

Transportation

  • Bicycle rental
  • Car rental
  • Limo or town car service

General

  • AC
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Swimming pool
  • Smoking area
  • Terrace

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Printer
  • Projector
  • Business facilities

Nearby Facilities

  • ATM/Banking
  • Grocery

Kids and Pets

  • Cribs

Things to Do

  • Massage
  • Outdoor pool

Connectivity

  • Internation Call
  • LAN Internet
  • Free WiFi

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Hotel Services

  • Early Check-in
  • Late check-out
  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Accommodation Policy & General Information in The Oriental Jade Hotel

General Check-in Instructions

Please contract the hotel reservation before check-in in advace via +84394623622. Vui long lien he Bo Phan Dat Phong cua khach san truoc khi check qua +84394623622
Surcharge for children pay directly at hotel base on hotel policy. Thanh toan phu phi cho tre em truc tiep tai khach san, phu phi nay phu thuoc vao chinh sach khach san theo tung thoi diem

Minimum Age Policy

Minimum age to check-in is 16. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Oriental Jade Hotel
120
Number of floors in The Oriental Jade Hotel
12
Another facilities in The Oriental Jade Hotel
A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast

Frequently asked question in The Oriental Jade Hotel

What is normal check-in & check-out time at The Oriental Jade Hotel?
The standard check-in time at The Oriental Jade Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Oriental Jade Hotel provide breakfast?
Yes, The Oriental Jade Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Oriental Jade Hotel?
The Oriental Jade Hotel is a 5.0-star hotel.
How many floors does The Oriental Jade Hotel have?
The Oriental Jade Hotel has 12 floors.
How many rooms are available at The Oriental Jade Hotel?
The Oriental Jade Hotel has 120 rooms in total.
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More Reviews from Other Guests in The Oriental Jade Hotel

Overall Ratings & Reviews The Oriental Jade Hotel

Traveloka (103)
Other sources (1,004)
9.8
Exceptional
From 1,004 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

10.0

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Traveler Reviews The Oriental Jade Hotel

Number of reviews per page
20
40
Top reviews
Eric
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Oriental Jade was our home for five nights in the most exciting part of Hanoi. It was lovely to walk back in after a day out exploring the bustle of the Old Quarter and be greeted by a front desk staff that genuinely was happy to see us and also interested if we had had a good time in their lovely city. We travel often, and when we can, stay in 5 star hotels. As we drove away to the airport (in a car provided gratis by the hotel), we both remarked that we may just have experienced the finest service we’ve ever received. Two weeks later, and neither of us has come up with a single flaw. Kudos to management and each and every one of the staff we interacted with. Really exceptional. Thank you again.
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Courtney
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing location!
Jessica
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was incredibly helpful and kind. Top notch service!
Bharati
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Oriental Jade, Hanoi was a truly exceptional hotel. The location was literally perfect, the room was nice and big and the hotel staff were simply outstanding. A delightful experience and a A+++ rating in my opinion.
Miles
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Incredible friendly, courteous and professional staff. Highly recommended in every respect! Thank you
MATTHEW
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It’s at the top of the ratings list for a reason. It’s great in every way.
Kenn
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Helpful staff. Clean room though a bit dated. Will be good if TV menu is provided. Nice location and within walking distance to many attractions.
Andrew
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

From the check in to our departure, the staff were excellent throughout. They couldn't do enough to make our stay perfect. They organised sight seeing on the heritage train which was thoroughly enjoyable. They took care of our airport transfers. Breakfast was the best on our trip with plenty of choice. The rooftop bar and pool are a great place to chill out. Location in the heart of Hanoi is perfect. Will definitely stay again and recommend the hotel to anyone seeking a high quality and very friendly base to explore this vibrant city.
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Ruben
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful hotel in the best spot, all staff were so amazing and eager to help, would stay here for sure!
John
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a really lovely hotel. The rooms are luxurious, clean and quiet. The included breakfast is excellent, the rooftop bar and pool are beautiful and relaxing places to spend a couple of hours with a beer and watch the sunset. All of the staff are incredibly attentive and friendly - service was excellent all around. The location in the old quarter and close to the lake is fantastic for sight seeing and taking in the bustling atmosphere. Highly recommend this hotel.
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James
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

amazing staff; extremely accommodating;good value;excellent restaurant
GORDANA
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a wonderful stay at The Oriental Jade Hotel. The staff were incredibly friendly and welcoming, always going above and beyond to make us feel at home. The location is perfect, just a short walk to Hoan Kiem Lake and many attractions. The rooms were spotless, the breakfast was delicious with plenty of variety, and the rooftop pool and bar offered amazing views of Hanoi. We couldn't have chosen a better hotel and would happily stay here again. Highly recommended! ⭐⭐⭐⭐⭐
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Diana Rose
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best place ever! Near everything and the staffs are amazing!
Mathieu
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Impeccable attention to detail by the staff. Great view from the roof. Perfect location
Michael
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel: Room was clean, neat, and had everything you need. There was a great rooftop bar & pool which offered great views of Hoan Kiem Lake. They also offer complementary drop off to the airport and prepared a takeaway meal for us. Staff: Everyone was so nice and super helpful. Whether you need recs/advice or need them to contact someone, the staff was always available to help. Location: it’s central to a lot of tourist attractions, restaurants, and nightlife. It’s pretty walkable to everywhere while Grab is super cheap! Definitely would stay here again!
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Paolo
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was very welcoming.
Rodrigo
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent staff, rooms and breakfast
Judy
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Staff was very professional and helpful. Everyone was trying so hard to make our stay perfect. The room was very clean, the Outdoors pool wonderful and the Breakfast was next level!
Emmylou
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was an enjoyable stay and the concierge and staff were very helpful. I would recommend this place to friends.
Vanessa
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were so helpful and attentive. I accidentally booked the wrong dates and they immediately helped me get a room for the date I arrived as I was traveling with a friend. The welcome drink was a nice touch, rooms spacious, and the roof top pool has an amazing view.
Number of reviews per page
20
40

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Exterior 4 The Oriental Jade Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.