Van Nam Hotel Nha Trang

Room is not clean, bedding is not clean

The worst hostel I have ever stayed in, dirty bathrooms piled dirty staff clothes. the bed was dirty and actually not for guests, but staff. It's OK if it's cleaned, but it's not cleaned and is like their own room at home. I asked to be cleaned and finally cleaned by the staff. night at 1:30 I woke up, they were so noisy in my room and watching YouTube so hard. one staff member threatened me in Vietnamese when I asked to be cleaned

Ok hotel, enthusiastic staff. Just not satisfied because the room is a bit small and squash

Quite good at the price range, near the center and the beach. There is something in the details that there is a morning buffet without saying what the receptionist said. Overall okay everyone!

I totally disagree about the service at the hotel, the worst that I have ever traveled, even Nha Trang has gone 5 times. I book 2 hotel rooms: 1 double, 1 triple before half a month. And after I set up a few hours later, I called the reception department of the hotel to support booking 2 rooms for family convenience. And get the consent of the hotel. On the day I went to check in and was happy to check in a few hours in advance because I contacted to try. Nice to be a very enthusiastic male receptionist. But I only received Triple room because Double room was still in the old guest room, the hotel requested to change me upstairs, I refused and let me go out in the afternoon when I went to check the remaining Double room. When I go back to play, a female receptionist, a character who causes instability from the moment I come to leave, you still answer to me in the other Double room, I said that I contacted early and had If you agree, ask you to do the right thing because you are with your younger siblings. And you are not happy, give yourself a Double room on the other floor. When I checked in, according to the standard of equipment used by my kids in Triple's room, in particular and the hotel room when I used to travel, I felt it was lacking: - Towels (only towel face). - Hairdryer. (Trible room has) - Hot water heater. (Trible's room has). Old blankets, frayed fabric; Wifi is flickering, weak, sometimes not accessible. Then when you have a shower, stop by the reception desk to meet a female receptionist to borrow a hair dryer, then ask: - Do you have a girlfriend, why use a hair dryer? What is it, so the hair dryer is only used by women? Finally, talk back and forth and ask me to come to the waiting room for you to contact the Servant of the room to get, with an uncomfortable mood ... OK add another minus point. And then I left the hotel to go out to the evening. The next morning I went down to the hotel for breakfast, because in my book package my room had a free breakfast. When we came down, the female receptionist asked, "Which room do you have breakfast for?" What is it? After reviewing your booking, it still seems not to be happy. I still keep the attitude of thanksgiving, in general, it is polite from the time of check-in to the time of leaving, but I do not get back the very indifferent attitude of this receptionist, and the other staff are very polite and happy. draw. The free breakfast I received: 1 omelet egg, 2 slices of sanwish. Wow ... I don't believe in my eyes, all 5 people have the same dish, if I knew from the beginning I would go out to find a restaurant that would be much better. When you serve guests, you write breakfast for free, at least you have to pay for accommodation in the room, then at least give guests the right food, not through the speakers, for great ... At this time nothing but unpleasant words. I went back outside at 11:00. I only book 1 day, so I check out 12pm. In the meantime, I and my younger sisters are cleaning up, the phone rings and receives the receptionist's statement: - I don't pay the room, honey. - Yes, I wait for 2p, we are collecting things (12h02p right) - I answer. - God ... - A good friend to answer with the guests. Wow for the 3rd time ... I don't know why you guys are quite big and good hotels, but there are staff who are behaving so badly. When I check out, the employee returns the cmnd to the customer without a word or anything but puts his hand on the reception desk. ok ... i don't feel good. I would like to return the baggage to return later, this contacted the hotel for quite some time and while staying and the hotel agreed. But the female receptionist talked not very well. After I went back to pick up my luggage to leave, some of my friends wrote a complaint about the behavior of the receptionist before. Then when I went back to the hotel to pick up the goods, the receptionist asked me and asked to argue with me and loudly with me with very strange words, not a bit of listening, a very bad thing in the service people. . I disagree with the hotel and especially this female receptionist. Looking forward to the hotel review for other customer service times. If you beat it. I'm ready for 1 star. Thank you hotel.

I was checked in a little earlier. Room is a bit tight. Free breakfast, but at 7.30 am to eat. so we have to go out to eat. Drinking too bad.

There is no 7-seater car parking

The reception is not affable, feels not welcome

not exact but satisfying. thank you

Old facilities, old blankets. Wifi is very weak. Staff did not clean the room even after leaving the board, after cleaning up a day and a half. Car rental price changes: the first day when renting the reception, tell the guests the rental price of the car is 120k but when checking out, it is 150k on holidays. Cars are not good. The attitude of the owner and the staff is not friendly and polite to the guests. Will not return.

Room 's comfortable. Convenient. 8/10 point.

With this price range, the quality of service like this is too ok, comfortable rooms, central location, and the biggest plus point is the receptionist as well as the other staff are very friendly and warm. Love, book tour to go to rest assured to ask the receptionist, book the whole tour without worrying about being cut, going back to Nam Nam if you have a chance to go to Nha Trang

Room was clean. However, guests need to use extra blankets, the hotel requires surcharge. Room is not as beautiful as the picture. Stick to unhygienic gum on the floor.

Dirty blankets, white towels have fallen, look unclear. Noisy space in the evening.

Clean room neat. very ok

Attentive enthusiastic staff, reasonable prices, convenient travel, all are satisfied. The room is a bit larger, the more amazing it is, if there's a chance to come back, I'll be here again.

Rooms are not hygienic, really dirty

The hotel address is the old address. The new address is in the alley. Room is not as illustrated. I'm in room 105. I can't use wifi for a whole day. The receptionist newspaper reported that the receptionist was corrupt, waiting for repair, I had to use 3G but because the room should be short-lived. When I slept in the morning, I hung up. Free breakfast is bread + 2 omelet eggs. The morning waiters were not happy. Motorcycles, I left the car outdoors all night. In addition to the enthusiastic and cheerful reception, I find it quite bad

I hope the hotel will improve sanitation

Charity staff, old drafts, not clean