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The Grand Palace Hotel
Hotels
8.4
/10
Very Good
24 reviews
What Guests Say About Their Stay
Andrew
10.0
/ 10
For Zambia, this is a very good value fort money hotel, very close to good shopping
Teresa
10.0
/ 10
The grand palace was truly a great hotel to stay in. The staff was very attentive to our needs. The location was great.
The one drawback for us was the safe was on the very bottom and was impossible to get to unless you got down on the floor and for us older people that was impossible to do.
Andrew
10.0
/ 10
This is an excellent hotel. Very good value for money, and extremely close to East Park Mall. I would definitely consider staying here again.
In the Area
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35376 Thabo Mbeki Rd, Lusaka, Zambia
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in The Grand Palace Hotel
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What's around The Grand Palace Hotel
35376 Thabo Mbeki Rd, Lusaka, Zambia
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Discover More About The Grand Palace Hotel
Location
The Grand Palace Hotel is located in area / city Lusaka.
About The Grand Palace Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Grand Palace Hotel.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Grand Palace Hotel exclusively for you.
With all facilities offered, The Grand Palace Hotel is the right place to stay.
All facilities in The Grand Palace Hotel
Others
Public Facilities
- Others
- Restaurant
- Coffee/tea in lobby
- Elevator
Things to Do
- Outdoor pool
- Spa
- Turkish bath
Hotel Services
- Wedding service
- 24-hour Receptionist
- Laundry service
Food and Drinks
- Bar
- Breakfast
General
- Parking
- Smoking area
Business Facilities
- Meeting facilities
- Conference center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Grand Palace Hotel
Important Note
- Airport shuttle fee: USD 30 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Grand Palace Hotel | 75 |
Number of floors in The Grand Palace Hotel | 5 |
Another facilities in The Grand Palace Hotel | Others, Coffee/tea in lobby, Outdoor pool, Spa, Turkish bath |
Frequently asked question in The Grand Palace Hotel
What are available facilities at The Grand Palace Hotel?
There are top facilites at The Grand Palace Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Grand Palace Hotel?
The standard check-in time at The Grand Palace Hotel is starting from From 14:00 while the latest check-out time is at Before 10:00
Does The Grand Palace Hotel provide breakfast?
Yes, The Grand Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Grand Palace Hotel?
The Grand Palace Hotel is a 3.0-star hotel.
How many floors does The Grand Palace Hotel have?
The Grand Palace Hotel has 5 floors.
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More Reviews from Other Guests in The Grand Palace Hotel
Overall Ratings & Reviews The Grand Palace Hotel
Other sources (24)
8.4
Very Good
From 24 reviews
Cleanliness
8.6
Room Comfort
8.6
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Grand Palace Hotel
Number of reviews per page
20
40
Top reviews
Emmanuel
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very nice staff and clean environment
Christine
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
It was okay though could be better
Christine
Friends and Family
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
It was okay though it could have been better
Loren
Leisure
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
It could have been better overall I felt like it was overpriced for what I actually booked but theirs always room for improvement
Katherine
Family
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Friendly staff. Hot water not always available.
Mishelle
Business
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
There were a few issues with my room when i arrived. Some things did not work. But the staff quickly attended to those issues and are an absolute blessing to this hotel. They are truly amazing and embody African hospitality.
Kevin
Business
6.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Super front desk staff and bar staff. Good value.
Andrew
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
I have stayed at this hotel many times over the last 4 years or so. It is a pity that Hotels.com has not always offered rooms, instead I have had to book through a competitor. It is very convenient, very close to East Park shopping mall. The hotel itself offers reasonable value with a guarded car park, though maintenance of the rooms need to be improved.
Read More
Martin
Business and Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Loved the proximity to popular shopping spaces.
Mobin
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
There was no warm water for bathing
Freddy
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
I love the breakfast menu
Andrew
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
For Zambia, this is a very good value fort money hotel, very close to good shopping
Christina
2.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
I do not recommend this hotel. My experience was very disappointing. Upon returning to my room late at night, I discovered that the hot water was not working. After waiting over 30 minutes for maintenance to arrive, they confirmed that there was no hot water available in any of the other rooms either. This was incredibly frustrating, especially since I had an early flight to catch at 5 AM and just wanted to take a hot shower before leaving.
Service from reception was slow, adding to my frustration, and I had to call multiple times to get someone to even show up to take a look at the shower.
Read More
Sofia
8.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
It is a good money value.
Haile
Leisure
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Great stay
Teresa
Leisure with Partner
10.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
The grand palace was truly a great hotel to stay in. The staff was very attentive to our needs. The location was great.
The one drawback for us was the safe was on the very bottom and was impossible to get to unless you got down on the floor and for us older people that was impossible to do.
Laurent
Business
8.0
/10
Reviewed 127 week(s) ago
Hotels.com verified review
Too close from night club, music every night from Thursday to Sunday. Huge odour problems of the bathroom drain
Andrew
8.0
/10
Reviewed 127 week(s) ago
Hotels.com verified review
A fairly new hotel very close to East Park Mall and Great East Road
Andrew
10.0
/10
Reviewed 132 week(s) ago
Hotels.com verified review
This is an excellent hotel. Very good value for money, and extremely close to East Park Mall. I would definitely consider staying here again.
John
Business
10.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
Excellent staff, reasonable pricing for business travelers, excellent internet, relaxed environment. I thoroughly enjoyed my stay.
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Grand Palace Hotel
Other sources (24)
8.4
Very Good
From 24 reviews
Cleanliness
8.6
Room Comfort
8.6
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Grand Palace Hotel
Number of reviews per page
20
40
Top reviews
Emmanuel
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very nice staff and clean environment
Christine
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
It was okay though could be better
Christine
Friends and Family
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
It was okay though it could have been better
Loren
Leisure
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
It could have been better overall I felt like it was overpriced for what I actually booked but theirs always room for improvement
Katherine
Family
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Friendly staff. Hot water not always available.
Mishelle
Business
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
There were a few issues with my room when i arrived. Some things did not work. But the staff quickly attended to those issues and are an absolute blessing to this hotel. They are truly amazing and embody African hospitality.
Kevin
Business
6.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Super front desk staff and bar staff. Good value.
Andrew
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
I have stayed at this hotel many times over the last 4 years or so. It is a pity that Hotels.com has not always offered rooms, instead I have had to book through a competitor. It is very convenient, very close to East Park shopping mall. The hotel itself offers reasonable value with a guarded car park, though maintenance of the rooms need to be improved.
Read More
Martin
Business and Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Loved the proximity to popular shopping spaces.
Mobin
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
There was no warm water for bathing
Freddy
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
I love the breakfast menu
Andrew
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
For Zambia, this is a very good value fort money hotel, very close to good shopping
Christina
2.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
I do not recommend this hotel. My experience was very disappointing. Upon returning to my room late at night, I discovered that the hot water was not working. After waiting over 30 minutes for maintenance to arrive, they confirmed that there was no hot water available in any of the other rooms either. This was incredibly frustrating, especially since I had an early flight to catch at 5 AM and just wanted to take a hot shower before leaving.
Service from reception was slow, adding to my frustration, and I had to call multiple times to get someone to even show up to take a look at the shower.
Read More
Sofia
8.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
It is a good money value.
Haile
Leisure
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Great stay
Teresa
Leisure with Partner
10.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
The grand palace was truly a great hotel to stay in. The staff was very attentive to our needs. The location was great.
The one drawback for us was the safe was on the very bottom and was impossible to get to unless you got down on the floor and for us older people that was impossible to do.
Laurent
Business
8.0
/10
Reviewed 127 week(s) ago
Hotels.com verified review
Too close from night club, music every night from Thursday to Sunday. Huge odour problems of the bathroom drain
Andrew
8.0
/10
Reviewed 127 week(s) ago
Hotels.com verified review
A fairly new hotel very close to East Park Mall and Great East Road
Andrew
10.0
/10
Reviewed 132 week(s) ago
Hotels.com verified review
This is an excellent hotel. Very good value for money, and extremely close to East Park Mall. I would definitely consider staying here again.
John
Business
10.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
Excellent staff, reasonable pricing for business travelers, excellent internet, relaxed environment. I thoroughly enjoyed my stay.
Number of reviews per page
20
40