The Palace Guest House

Guest Houses
7.0
/10
Pleasant
258 reviews

What Guests Say About Their Stay

Charles

10.0
/ 10
Honestly the food was terrible. It tasted like its been cooked 2days before. The food was delivered very late 2 hours after ordering . The fried chicken was stale to aay the list.

Seth

10.0
/ 10
I gave this property excellent ratings because they deserve it. Keep in mind, though, that that it's within the parameters of a very inexpensive lodging option.

Wadzanayi

10.0
/ 10
We visited the palace guest house for 3 nights and we really had an amazing experience.The cleanliness and the service was on point.We'll definitely visit again.The staff is friendly and attentive which made our stay easier and enjoyable
In the Area
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115 Bishop Gaul Ave, Ward 5, Harare, Zimbabwe

Main Facilities

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24-Hour Front Desk
WiFi
Near Avondale Shopping Centre
Read More
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What's around The Palace Guest House

115 Bishop Gaul Ave, Ward 5, Harare, Zimbabwe
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Lobby 2 The Palace Guest House

Discover More About The Palace Guest House

General


Near Avondale Shopping Centre

Location


When you stay at The Palace Guest House in Harare, you'll be in a shopping district, within a 5-minute drive of Avondale Shopping Centre and Avondale Flea Market. This guesthouse is 2.1 mi (3.4 km) from Harare Gardens and 2.3 mi (3.6 km) from Harare Sports Club.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Avondale Shopping Centre - 1.8 km / 1.1 mi
Avondale Flea Market - 2 km / 1.3 mi
Harare Gardens - 3.3 km / 2.1 mi
National Botanic Gardens - 3.6 km / 2.2 mi
Harare Sports Club - 3.8 km / 2.3 mi
Longcheng Plaza - 4 km / 2.5 mi
National Gallery of Zimbabwe - 4.1 km / 2.6 mi
Zimbabwe Museum of Human Sciences - 4.2 km / 2.6 mi
University of Zimbabwe - 4.2 km / 2.6 mi
National Art Gallery - 4.2 km / 2.6 mi
Royal Harare - 4.3 km / 2.7 mi
Fife Avenue Shopping Centre - 4.4 km / 2.7 mi
State House - 4.5 km / 2.8 mi
Mablereign Shopping Center - 4.5 km / 2.8 mi
National Sports Stadium - 4.6 km / 2.8 mi

The preferred airport for The Palace Guest House is Harare (HRE-Harare Intl.) - 16.6 km / 10.3 mi

Facilities


Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this guesthouse include a communal living room, a picnic area, and barbecue grills.

Business Facilities


Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. This guesthouse has 30 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at Florence, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are available daily from 6 AM to 9:30 AM for a fee.

Rooms


Stay in one of 22 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

All facilities in The Palace Guest House

Functional Hall The Palace Guest House
Functional Hall
Common Space The Palace Guest House
Common Space
Lobby The Palace Guest House
Lobby
Accommodation Services The Palace Guest House
Accommodation Services
Exterior The Palace Guest House
Exterior

Things to Do

  • TV lounge
  • Barbecue
  • Picnic area
  • Garden

General

  • Reception hall
  • Lockers
  • Refrigerator (shared)
  • Parking

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in The Palace Guest House

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
10:00 - 00:00
Check-out:
Before 10:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.00 per person, per night

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Noise-free rooms not guaranteed, No elevators
  • Fee for English breakfast: approximately USD 7 for adults and USD 4 for children
  • Airport shuttle fee: USD 20.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.00 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 10:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Palace Guest House
22
Another facilities in The Palace Guest House
TV lounge, Barbecue, Picnic area, Garden, Reception hall

Frequently asked question in The Palace Guest House

What are available facilities at The Palace Guest House?
There are top facilites at The Palace Guest House such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Palace Guest House?
The standard check-in time at The Palace Guest House is starting from 10:00 - 00:00 while the latest check-out time is at Before 10:00
Does The Palace Guest House provide breakfast?
Yes, The Palace Guest House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Palace Guest House?
The Palace Guest House is a 3.5-star hotel.
How many rooms are available at The Palace Guest House?
The Palace Guest House has 22 rooms in total.
See All

More Reviews from Other Guests in The Palace Guest House

7.0
Pleasant
From 258 reviews
Cleanliness

7.2

Room Comfort

6.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palace Guest House

Number of reviews per page
20
40
Top reviews
Kaibos
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything else was above average but the bathrooms are not maintained at all. Mould everywhere including the handles. There was no cold water, so shower was a nightmare. Since the bedroom was well maintained, an average score would be fair
Sylivia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean but had a lid for a bin but no bin, no bathmat outside the shower cubicle making it a high risk of slipping.The reception was not manned in the morning so had to go round the corridor to find someone then eventually a half awake receptionist came who confirmed I had had her woken .TV was not working , one of the employees came and just jiggled about with remote controls and left with the tv not working and no explanation.
Read More
Nesbit
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything
Blessing
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean n quiet place, the bath towel was old n only one , no tv remote , no complimentary water just tea bags n sugar. The lady at your reception needs to learn proper customer service skills, she was not smiling and looks grumpy. The water tap in the washroom I don’t know if it’s rusty or stained but that doesn’t look okay. The place is okay since I was looking for somewhere far from traffic noise .
Read More
Rodwell
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Yes
Gweru Book
icon-with Partner
with Partner
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I loved the surroundings and te hotel location, however when we checked-in the hotel staff had to check out a guest whose payment was delaying, I wondered if that was not , was our booking secure. The staff was friendly. The television channels we re fixed and therefore imposed upon us. Imagine we could not watch our favorite channels the whole night and morning. There imposed channel had not news at all.
Read More
Anil
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Property is on main road so public taxi etc are available anytime. It is quiet and very safe place. The garden and exterior landscapes are natural and gives a good feeling to stay near nature
Charles
icon-
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Honestly the food was terrible. It tasted like its been cooked 2days before. The food was delivered very late 2 hours after ordering . The fried chicken was stale to aay the list.
Andrew
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Wonderful hospitality and the environment is pleasant
Sharon
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great stay all the time
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Good , quite atmosphere.Comfortable easy check inn
Sharon
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great location
Sheckly
icon-Business
Business
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Roaches. Bed bugs. Unclean. Never staying here again.
Kaibos
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Staff very responsive
Seth
icon-Business
Business
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I gave this property excellent ratings because they deserve it. Keep in mind, though, that that it's within the parameters of a very inexpensive lodging option.
Kimberly
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The place has great self catering and laundry facilities.
Joy
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I didn't like how the washrooms was one serving 3 rooms
Tichatonga
icon-Business
Business
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Booked executive room for 2 nights. Linen and toiletries were never changed. Access to the executive rooms was disappointing. passing through dangerous paths. Was please with internet speed. hot water was available
Teklu Erkossa
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The reception staff is supportive. The room is clean, but they do not change the bedsheets, and there is no towel in the room. Food is non-existent and very expensive.
Denzel IP
icon-Business
Business
2.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

The place is filthy dirty with torn furniture,i booked a room with insuit but they gave me the one without,i was sharing a bathroom and a toilet with 4 other guests who were in different rooms,The toilet is disgusting with old plastic dirty seat,the door is broken as shown on the picture,the shower looked like a public toilet,just look at the pictures ,that place has no microwaves,no guests fridges,theres no plugs i couldn't even charge my laptop so i could work . What they advertise is not what they have,their staff looks very tired and weak ,i have been traveling for the past 15 years but i have never seen such a disgusting place ,TV doesn't have remote,i can write a whole book but in short let me say this THE PALACE GUEST LODGE DOESN'T DESERVE TO BE LISTED ON THIS APP .I will never ever in my life book there again because its like taking money and throwing it in a sewage pipe.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Palace Guest House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 258 reviews
Cleanliness

7.2

Room Comfort

6.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palace Guest House

Number of reviews per page
20
40
Top reviews
Kaibos
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything else was above average but the bathrooms are not maintained at all. Mould everywhere including the handles. There was no cold water, so shower was a nightmare. Since the bedroom was well maintained, an average score would be fair
Sylivia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean but had a lid for a bin but no bin, no bathmat outside the shower cubicle making it a high risk of slipping.The reception was not manned in the morning so had to go round the corridor to find someone then eventually a half awake receptionist came who confirmed I had had her woken .TV was not working , one of the employees came and just jiggled about with remote controls and left with the tv not working and no explanation.
Read More
Nesbit
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything
Blessing
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean n quiet place, the bath towel was old n only one , no tv remote , no complimentary water just tea bags n sugar. The lady at your reception needs to learn proper customer service skills, she was not smiling and looks grumpy. The water tap in the washroom I don’t know if it’s rusty or stained but that doesn’t look okay. The place is okay since I was looking for somewhere far from traffic noise .
Read More
Rodwell
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Yes
Gweru Book
icon-with Partner
with Partner
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I loved the surroundings and te hotel location, however when we checked-in the hotel staff had to check out a guest whose payment was delaying, I wondered if that was not , was our booking secure. The staff was friendly. The television channels we re fixed and therefore imposed upon us. Imagine we could not watch our favorite channels the whole night and morning. There imposed channel had not news at all.
Read More
Anil
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Property is on main road so public taxi etc are available anytime. It is quiet and very safe place. The garden and exterior landscapes are natural and gives a good feeling to stay near nature
Charles
icon-
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Honestly the food was terrible. It tasted like its been cooked 2days before. The food was delivered very late 2 hours after ordering . The fried chicken was stale to aay the list.
Andrew
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Wonderful hospitality and the environment is pleasant
Sharon
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great stay all the time
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Good , quite atmosphere.Comfortable easy check inn
Sharon
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great location
Sheckly
icon-Business
Business
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Roaches. Bed bugs. Unclean. Never staying here again.
Kaibos
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Staff very responsive
Seth
icon-Business
Business
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I gave this property excellent ratings because they deserve it. Keep in mind, though, that that it's within the parameters of a very inexpensive lodging option.
Kimberly
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The place has great self catering and laundry facilities.
Joy
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I didn't like how the washrooms was one serving 3 rooms
Tichatonga
icon-Business
Business
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Booked executive room for 2 nights. Linen and toiletries were never changed. Access to the executive rooms was disappointing. passing through dangerous paths. Was please with internet speed. hot water was available
Teklu Erkossa
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The reception staff is supportive. The room is clean, but they do not change the bedsheets, and there is no towel in the room. Food is non-existent and very expensive.
Denzel IP
icon-Business
Business
2.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

The place is filthy dirty with torn furniture,i booked a room with insuit but they gave me the one without,i was sharing a bathroom and a toilet with 4 other guests who were in different rooms,The toilet is disgusting with old plastic dirty seat,the door is broken as shown on the picture,the shower looked like a public toilet,just look at the pictures ,that place has no microwaves,no guests fridges,theres no plugs i couldn't even charge my laptop so i could work . What they advertise is not what they have,their staff looks very tired and weak ,i have been traveling for the past 15 years but i have never seen such a disgusting place ,TV doesn't have remote,i can write a whole book but in short let me say this THE PALACE GUEST LODGE DOESN'T DESERVE TO BE LISTED ON THIS APP .I will never ever in my life book there again because its like taking money and throwing it in a sewage pipe.
Read More
Number of reviews per page
20
40