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The Palace Guest House

Guest Houses
Finding rooms for you...
7.0
/10
Pleasant
260 reviews

What Guests Say About Their Stay

Charles

10.0
/ 10
Honestly the food was terrible. It tasted like its been cooked 2days before. The food was delivered very late 2 hours after ordering . The fried chicken was stale to aay the list.

Seth

10.0
/ 10
I gave this property excellent ratings because they deserve it. Keep in mind, though, that that it's within the parameters of a very inexpensive lodging option.

Wadzanayi

10.0
/ 10
We visited the palace guest house for 3 nights and we really had an amazing experience.The cleanliness and the service was on point.We'll definitely visit again.The staff is friendly and attentive which made our stay easier and enjoyable
In the Area
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115 Bishop Gaul Ave, Ward 5, Harare, Zimbabwe

Main Facilities

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24-Hour Front Desk
WiFi
The Palace Guest House is located in area / city Ward 5. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Palace Guest House

115 Bishop Gaul Ave, Ward 5, Harare, Zimbabwe
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Lobby The Palace Guest House
Lobby 2 The Palace Guest House

Discover More About The Palace Guest House

Location


The Palace Guest House is located in area / city Ward 5.

About The Palace Guest House

From business event to corporate gathering, The Palace Guest House provides complete services and facilities that you and your colleagues need.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, The Palace Guest House is the right place to stay.

All facilities in The Palace Guest House

Functional Hall The Palace Guest House
Functional Hall
Common Space The Palace Guest House
Common Space
Lobby The Palace Guest House
Lobby
Accommodation Services The Palace Guest House
Accommodation Services
Exterior The Palace Guest House
Exterior

Things to Do

  • TV lounge
  • Barbecue
  • Picnic area
  • Garden

General

  • Reception hall
  • Lockers
  • Refrigerator (shared)
  • Parking

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in The Palace Guest House

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
10:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 10:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Palace Guest House
22
Another facilities in The Palace Guest House
TV lounge, Barbecue, Picnic area, Garden, Reception hall

Frequently asked question in The Palace Guest House

What are available facilities at The Palace Guest House?
There are top facilites at The Palace Guest House such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Palace Guest House?
The standard check-in time at The Palace Guest House is starting from 10:00 - 00:00 while the latest check-out time is at Before 10:00
Does The Palace Guest House provide breakfast?
Yes, The Palace Guest House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Palace Guest House?
The Palace Guest House is a 3.5-star hotel.
How many rooms are available at The Palace Guest House?
The Palace Guest House has 22 rooms in total.
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More Reviews from Other Guests in The Palace Guest House

Overall Ratings & Reviews The Palace Guest House

Other sources (260)
7.0
Pleasant
From 260 reviews
Cleanliness

7.2

Room Comfort

6.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palace Guest House

Number of reviews per page
20
40
Top reviews
Witness
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The price it's too high and not worth it you compare with a places that cost R1000 per night,it real needs to be renovated to become a proper place plus u can't those old style blankets please vist other hotels like sun1 en road lodge en see wat u supposed to do
Wesley
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I did not use the laundry service
Thandiswa
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Terrible terribly terrible
Kaibos
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything else was above average but the bathrooms are not maintained at all. Mould everywhere including the handles. There was no cold water, so shower was a nightmare. Since the bedroom was well maintained, an average score would be fair
Sylivia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean but had a lid for a bin but no bin, no bathmat outside the shower cubicle making it a high risk of slipping.The reception was not manned in the morning so had to go round the corridor to find someone then eventually a half awake receptionist came who confirmed I had had her woken .TV was not working , one of the employees came and just jiggled about with remote controls and left with the tv not working and no explanation.
Read More
Nesbit
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything
Blessing
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room was clean n quiet place, the bath towel was old n only one , no tv remote , no complimentary water just tea bags n sugar. The lady at your reception needs to learn proper customer service skills, she was not smiling and looks grumpy. The water tap in the washroom I don’t know if it’s rusty or stained but that doesn’t look okay. The place is okay since I was looking for somewhere far from traffic noise .
Read More
Rodwell
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Yes
Gweru Book
icon-with Partner
with Partner
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

I loved the surroundings and te hotel location, however when we checked-in the hotel staff had to check out a guest whose payment was delaying, I wondered if that was not , was our booking secure. The staff was friendly. The television channels we re fixed and therefore imposed upon us. Imagine we could not watch our favorite channels the whole night and morning. There imposed channel had not news at all.
Read More
Anil
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Property is on main road so public taxi etc are available anytime. It is quiet and very safe place. The garden and exterior landscapes are natural and gives a good feeling to stay near nature
Charles
icon-
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Honestly the food was terrible. It tasted like its been cooked 2days before. The food was delivered very late 2 hours after ordering . The fried chicken was stale to aay the list.
Andrew
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Wonderful hospitality and the environment is pleasant
Sharon
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great stay all the time
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Good , quite atmosphere.Comfortable easy check inn
Sharon
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great location
Sheckly
icon-Business
Business
2.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Roaches. Bed bugs. Unclean. Never staying here again.
Kaibos
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Staff very responsive
Seth
icon-Business
Business
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

I gave this property excellent ratings because they deserve it. Keep in mind, though, that that it's within the parameters of a very inexpensive lodging option.
Kimberly
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The place has great self catering and laundry facilities.
Joy
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I didn't like how the washrooms was one serving 3 rooms
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Palace Guest House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews The Palace Guest House

Other sources (260)
7.0
Pleasant
From 260 reviews
Cleanliness

7.2

Room Comfort

6.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palace Guest House

Number of reviews per page
20
40
Top reviews
Witness
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The price it's too high and not worth it you compare with a places that cost R1000 per night,it real needs to be renovated to become a proper place plus u can't those old style blankets please vist other hotels like sun1 en road lodge en see wat u supposed to do
Wesley
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I did not use the laundry service
Thandiswa
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Terrible terribly terrible
Kaibos
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything else was above average but the bathrooms are not maintained at all. Mould everywhere including the handles. There was no cold water, so shower was a nightmare. Since the bedroom was well maintained, an average score would be fair
Sylivia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean but had a lid for a bin but no bin, no bathmat outside the shower cubicle making it a high risk of slipping.The reception was not manned in the morning so had to go round the corridor to find someone then eventually a half awake receptionist came who confirmed I had had her woken .TV was not working , one of the employees came and just jiggled about with remote controls and left with the tv not working and no explanation.
Read More
Nesbit
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything
Blessing
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room was clean n quiet place, the bath towel was old n only one , no tv remote , no complimentary water just tea bags n sugar. The lady at your reception needs to learn proper customer service skills, she was not smiling and looks grumpy. The water tap in the washroom I don’t know if it’s rusty or stained but that doesn’t look okay. The place is okay since I was looking for somewhere far from traffic noise .
Read More
Rodwell
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Yes
Gweru Book
icon-with Partner
with Partner
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

I loved the surroundings and te hotel location, however when we checked-in the hotel staff had to check out a guest whose payment was delaying, I wondered if that was not , was our booking secure. The staff was friendly. The television channels we re fixed and therefore imposed upon us. Imagine we could not watch our favorite channels the whole night and morning. There imposed channel had not news at all.
Read More
Anil
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Property is on main road so public taxi etc are available anytime. It is quiet and very safe place. The garden and exterior landscapes are natural and gives a good feeling to stay near nature
Charles
icon-
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Honestly the food was terrible. It tasted like its been cooked 2days before. The food was delivered very late 2 hours after ordering . The fried chicken was stale to aay the list.
Andrew
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Wonderful hospitality and the environment is pleasant
Sharon
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great stay all the time
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Good , quite atmosphere.Comfortable easy check inn
Sharon
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great location
Sheckly
icon-Business
Business
2.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Roaches. Bed bugs. Unclean. Never staying here again.
Kaibos
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Staff very responsive
Seth
icon-Business
Business
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

I gave this property excellent ratings because they deserve it. Keep in mind, though, that that it's within the parameters of a very inexpensive lodging option.
Kimberly
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The place has great self catering and laundry facilities.
Joy
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I didn't like how the washrooms was one serving 3 rooms
Number of reviews per page
20
40