Chubb PA + COVID-19 Insurance

Plans & Benefits

With Chubb Samaggi Insurance as our partner, we bring you Chubb PA + COVID-19 Insurance. Designed to provide additional protection during your trip, Chubb offers the following plan for passengers traveling within Thailand.

• Domestic Plan
  Customized for flights traveling within Thailand, with trip duration no longer than 15 days.

Applicant shall study the Benefits, Declarations, and Policy Wording for the full terms, conditions and exclusions prior to buying an insurance.

What does Chubb PA + COVID-19 Insurance cover?

Find your insurance coverage details below.

Chubb PA + COVID-19 Insurance does not cover:

1. Pre-existing medical conditions 
2. Medical treatment that is not related to the disease that cause hospital admission, diagnosis of injury or illness treatment or examination which is not a medical necessity or not a medical standard 
3. Non-modern medical treatment, including alternative medicine 
4. Expenses arising from medical examination from the physician who is the immediate family of the insured
5. Special nursing expenses
6. Treatment or examinations for diseases, symptoms, or conditions unrelated to the diagnosis of the covered disease
7. Orthotics, prosthetic device, medical equipments, and medical supplies

The terms and conditions of CHUBB COVID-19 Insurance are as follows:

1. Insurance purchase is non-refundable. (To Chubb, we put this clause just to minimize number of refund request)
2. Valid for insured age of 1 – 75 years old.
3. Only valid for domestic travel in Thailand.
4. Insurance coverage is effective starting from the departure date.
5. Accidents coverage is valid during your trip.
6. Daily Hospitalisation coverage is valid for 30 days since the departure date.
7. Once your booking is complete, the insurance policy will be sent to your email.
8. You should inform any updates or changes in your policy details (e.g., changes to the travel date due to a rescheduling, wrong input on personal data, etc.) to Insurance Provider. Failure to update to the latest details will cause your policy to be deemed invalid when you need to make a claim. To do so, contact Chubb directly to request Policy Endorsement.
9. Chubb PA + COVID-19 Insurance is underwritten by Chubb Samaggi Insurance Public Company Limited.
10. All Insurance-related matters after purchase are solely between the Insured Person and Chubb Samaggi Insurance Public Company Limited.
11. The amount of benefits paid to the Insured Person is fully dependent on the policy of Chubb Samaggi Insurance Public Company Limited. Traveloka will not be held responsible for the amount paid to the Insured Person.

Chubb PA + COVID-19 Insurance does not cover:

1. Pre-existing medical conditions 
2. Medical treatment that is not related to the disease that cause hospital admission, diagnosis of injury or illness treatment or examination which is not a medical necessity or not a medical standard 
3. Non-modern medical treatment, including alternative medicine 
4. Expenses arising from medical examination from the physician who is the immediate family of the insured
5. Special nursing expenses
6. Treatment or examinations for diseases, symptoms, or conditions unrelated to the diagnosis of the covered disease
7. Orthotics, prosthetic device, medical equipments, and medical supplies

Applicant shall study the Benefits, Declarations, and Policy Wording for the full terms, conditions and exclusions prior to buying an insurance.

For information about personal data protection, click here.

How to Claim

1. The Insured Person, Beneficiary, or their representative, must submit the required documents and evidence to the insurance company within 30 days from the date of the event. 
2. The failure to submit documents and evidence within the required period will not affect the right of claim if it can be shown that there was a reasonable necessity to delay the submission of the documents, and evidence and that such documents and evidence were submitted as soon as possible.
3. The insurance company will make a claim payment in case of death to the beneficiary and for other compensations to the Insured Person within 5 days since the company receives the completed and corrected documents. 
4. In case that there is any reasonable doubt for company to make claim compensation as aforementioned which not followed in the coverage agreement of insurance policy, the period of insurance shall be expanded as necessary, but not exceed 90 days since the company receives all completed documents.
5. Should you have any query in relation to your claim, including a status update, contact Chubb Claims at travel.th@chubb.com. Make sure you have your policy ready before contacting.

Required Documents