Stay worry-free with StayGuarantee
Book Hotels via Traveloka with peace of mind as we have StayGuarantee. Though your room got canceled, we will find new places close to the one you booked for you (both location and hotel star rating) & room upgrade available
Book Hotels today to stay away from being shocked
Book now!
Stay Period: For all stay dates!
How to Claim
Term and Conditions
✅ Claim StayGuarantee with Ease
1.
Open your Traveloka App - Open your Traveloka App (minimum version 2.9). On the homepage, tap the My Booking menu at the bottom of the page.
2.
View Your Hotel Voucher - In My Booking, find your hotel booking and tap View Hotel Voucher.
3.
Tap the “Need Check-in Help?” Button on Your Voucher - Tap the Need Check-in Help? button at the top of your hotel voucher. After a new page opens, tap Claim the Guarantee.
4.
Fill In the Guarantee Form - Explain the trouble you encountered during check-in, then tap Submit Your Claim Request. We will review your submission and get in touch very soon.
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