Overall Ratings & Reviews Wijaya Platinum Summarecon Bekasi

The service was very satisfying and my face felt fresh. Thank you. I'll be back.

The clinic is clean, the therapists are kind and patient. Very Recommended.

Maybe as a suggestion, for new customers, according to the description instructions, they must make a reservation or make sure first at the clinic. I have made a reservation but the service is lacking. Before I bought the voucher, I asked whether reservations could be made on that day or not. And at that time there were still empty hours. When it was informed that I could, I immediately bought the voucher. If there are new customers who make a reservation before they buy the voucher, they should be asked for a photo of their face condition at that time before they come and before they buy the voucher. So that new customers don't buy the wrong voucher. So they don't just buy it and it's not a waste of buying it but it can't be used. In my opinion, the point is that the service at the beginning is lacking in asking for more information for customers who are just trying. Thank you

The reservation process and voucher exchange are easy. All staff are friendly and the service is good.

friendly staff fast, according to the time on the selected voucher the place is luxurious and clean

The service is really great..will come here again next time

The staff is friendly, the voucher redeem process is easy, the treatment work is okay.

recommended...

really recommended...

recommended...................

This is the 2nd time I've had treatment at wp Bekasi, the first time, it was a bit disappointing because the staff at the frontliner took a long time to respond, and had to wait for more than 30 minutes, at the second time, I made a reservation for set 5 hours, and already deal, when I come to the clinic I have to wait for more than 1 hour, even though I have arranged a time so that my activities on that day are on schedule, I don't know I have to be delayed, and I canceled the event that was previously planned, just suggest me, please improve the time management , and don't look at the customer from whether he bought your product how much the nominal is, we never know, maybe if the customer feels comfortable with the services provided, he becomes a loyal customer, and wants to try all your products.

The facial staff is friendly, can give advice on the treatment needed

The staff is friendly, the facials are good on a clean face and always have facials here... Comfortable...

my fav me time... always here by traveloka... clean and friendly staff

the front desk is not responsive, the customer is left waiting on the chair while waiting for an explanation about whether the voucher can be used or not

very friendly service and clean comfortable place.

Facials make it clean, open, friendly service, the products are suitable for the face. Always come back here again.

Good service, super friendly therapists, can book via wa.

Good service but have to wait a long time even though it has been a reservation.

okay and polite service. redeem voucher is also fast.