The tour guide was very friendly, skill full & professional, thx to Mr. Shawn.
But I was disappointed with Traveloka & their partner in Penang (travel vago). Very unprofessional. I booked for July 8th. But until 8:30 no one picked me up at the hotel. Finally I called them to ask about the tour package I bought. After I called, they finally gave me the tour guide's cellphone number & car plate number. And the tour will start at 10, even though it should be 8:30. But they gave the wrong information about the tour package I bought to the tour guide. It looks careless. Communication between Traveloka and Travel Vago is poor. Worse still, they did not provide any compensation for their stupidity. For Indonesian travelers, it is better to buy from other applications.