Overall Ratings & Reviews Noi Bai Domestic Airport - Lotus First and Business Class Lounge

Good service - lots of food and drinks

The food is okay, the seating is okay but nothing special. It's quite crowded during lunch time so the line counter is a bit messy.

My husband and I felt very comfortable with our experience here.

food is nothing, no service or amenities at all, but 500k

The staff was not enthusiastic, asked for the charging cord but the staff ignored it. The toilet was dirty, no one cleaned it There was no food left Or was it because it was almost closing that it was so sketchy???? Too bad... September 17 at 9pm

The waiting room has enough amenities as described. The food is not too diverse but the quality is okay. However, some areas are hot because there is no air conditioning (working area, armchair area). Sitting in the working area but the Wifi is poor, have to plug in a LAN cable to use stable Internet.

Very good, clean, attentive and enthusiastic

Great I had a good experience

I had a 6 hour layover after my original flight was cancelled. The Lotus Lounge was the perfect remedy for the inconvenience. Spacious with plenty of food and drinks to choose from. I also used one of the fancy massage chairs for about 1 hour. Awesome!

Convenient, comfortable space, enthusiastic support staff

I went on a holiday and had some trouble changing the ticket. VNA Lotus Lounge helped me use the service first and then Traveloka contacted me to explain. Overall, the experience was okay. I hope Traveloka can improve.

It's great, you should try it out

Everything is ok. Friendly staff, delicious food, beautiful space

Nice view, spacious space

Normal food is not much and special

Good service quality, friendly staff, spacious lounge, luxurious space!

Great

poor food, cold, rest ok

Enthusiastic support staff. The food is okay, but not continuously replenished due to lack of dishes. Most of the seats are seats, only 2 seats have leg room so it is not comfortable to rest. The bathroom is full of personal hygiene items, relatively clean, but there is no separate male and female division. Large and handy suitcase.

Not bad. Food and service are fine. Photos are not convenient for me to take, to avoid affecting everyone's privacy.