Beautiful location. A little long in the tooth

Nice to see a turtle release program. The staff were friendly and helpful. The location is quite remote and the beach area is small. The waves were quite large and not family friendly.

Excelente

Don’t go in high season! Lines to eat at only breakfast place. Pool a bit dirty! Rooms are great and clean. Great staff! Will return low season🏖️

Food was great! Loved the view from my room. Staff were helpful and friendly. Room was nice and clean

Food was ok. Many fish options.

Poor food quality, specially the beverages

3 star at best. Very clean rooms and beautiful property. Beach is gorgeous and pools were decent. Didn't have to play the towel game which I appreciate. Lots of chairs available. Lots of shade huts on beach - they could use more at pool. The food is so very average. As a Canadian who generally chooses 4+ star all inclusive resorts, this is a 3. Think glorified Best Western breakfast. Very few items to choose from. Poor quality pastries and basic muffins. Cut up hot dogs - no bacon or sausage available. Heating trays are luke warm. Same for lunch. Very basic and not much selection. We opted to pay for breakfast only and eat off the resort for all dinners. The lunches were way overpriced if you weren't on the all/in plan. Staff was very friendly. Lots of stairs - we knew that going in. But it does make for long trips back to the room if you need to get something. I visited this hotel 20 years ago - my recollection was that it was much higher end back then. If a 3 star basic needs hotel is what you're looking for, it will meet your needs. I wont return. I will spend a bit more to have much better food.

All great as usual. Victor pool waiter at the pool great. Victor and Arturo life guards great. Sergio at the beach great and Margarito great.

Only saving grace from this trip was the women that now

Las instalaciones del hotel son magníficas, grandes vistas, habitación muy amplia con excelentes acabados y decoración. Quizá falta un poco de sazón en algunos platillos. Todo el personal fue muy amable. Disfrutamos la estancia.

This is supposed to be a top rated resort in Ixtapa. We paid for the All-Inclusive and it was a disappointing. The resort only has 4 restaurants where you can have dinner and 3 of those are considered “specialty”. We were only allowed to dine once at each of the restaurants during our 7 day stay. The quality of the food overall was not good. And you couldn’t eat poolside, like what? Also, my bed was hard as a rock. They did put a topper on the mattress after I complained. The walk to the pool was long and the pools themselves were not very inviting. They were all 5ft deep, with no place to lounge. Overall, I would not stay here again.

Loved the property

The junior suit we stayed in was a large up charge while the doors would not fully lock, the decking was peeling up so bad it would cut your foot if you weren’t careful. The main stairs from the pool to the beach were completely unlit and slippery. The pool was full of leaves and the food at the breakfast was frequently not really edible. We have stayed here many times but this will be our last.

Wonderful experience. Club floor is excellent

We love this hotel, we’ve come back every year for 15 years. Every room has an ocean view and the sunsets are fabulous. The only problem is it is not very handicap accessible. They need more handrails on the steps.

Friendly attentive staff but not intrusive. Clean quiet beach. Great if you like dropping your bags in one place and not going anywhere. If you like crowds and lots of things to do this is not for you.

Put “ on hold” at che k in - i was the only one in line , there were 4 receptionist with more important things to do Overall, property is getting a bit tired

Food was good, staff friendly and helpful. Had an accident while there (no fault of resort) and they were extremely helpful, accommodating, and empathetic. They went above and beyond to make sure we got to and from hospital, and to the airport to go home for surgery. Would definitely recommend!

It is an old hotel. I dont think they have upgraded it that much They need to make it look.newer.