Rooms need to be updated, pillows terrible very hard and old, hard time opening the door to the room and a very terrible smell in the room and the halls. A lot of noice. They don’t have iron and blow dryer in the rooms. I do not recommend this hotel.

Clean, staff.

Staff and room were great

Ok

Necesito mi factura

Room was great. Will stay again

.

Staff was polite and courteous, but the room has cochraches, you can see them at the bathroom counter, bedside tables, even during the day. And that is disgusting. Overall the hotel need an upgrade, too old.

Excelente ubicación y zona muy segura

The room lock door had a failure and it was difficult to open. But in general the services were good.

Great location. Great center point of the city!

Greatest

Rooms poor condition.

Great location and very safe!

Me encanto que esta cerca de la Macroplaza y hay muchos lugares que visitar y puedes ir caminando. En cuanto al desayuno era limitado y su aspecto no era el mejor.

was ok

They didn't invoice the complete amount we paid to EXPEDIA. I will not come back.

Everything was great safe a lot of walkable places

Front desk team was wonderful. I believe was Alan one of them and he went far and beyond to accommodate. Thank you

First they gave us a nasty smelly room. They switched us to another room with old rough towels ,,bed and bedding very low quality. A/C had no filter on it reported it they never came to fix issue.Furniture very very dated.Like 2 Star vs the 4 star they claim online.Desperately needs updating. Could be a nice hotel as its centrally located