Decent hotel with lots of services (restaurant, spa, parking), a little away from the center of London. Good place to stay if you are looking to drive close to London while avoiding the congestion charge.

Great pool and gym, excellent sized room and the breakfast was very tasty. We had an excellent stay!

Modern hotel, good restaurant, and great location for tube and buses. Taxis always waiting outside.

Amazing breakfast, lovely room and great pool and steam room!

Ok nothing great

I arrived late afternoon and asked if I could a room with a bath, the receptionist managed to find me and changed it at no extra cost. I stayed here last month and the staff are always very approachable and helpful. I had an extremely comfortable room and will be going back.

Great stay at the hotel. The room is large, spacious and clean, large, thick and luxurious towels, free bottles of water that were replaced daily. The staff at the reception are cordial and full of goodwill. The gym and pool are a perfect treat at the end of each day. The breakfast is varied and delicious. The location is excellent and public transportation to all attractions is a short walk away. There is no doubt that the experience was wonderful and we would be happy to stay here on our next visit.

The breakfast has a huge selection and is very good, it’s worth the cost. The staff was super helpful! The location is also very central to major attractions in London and to all the football stadiums. Getting an Uber or a taxi from this place is very easy It’s not the fanciest hotel ever, and it is not a property with a ton of amenities, but if you’re looking for a great place to stay at central with a helpful staff with a reliable and great breakfast, this is it

Breakfast was excellent and diverse.

The property is really nice but you can start to see its age. The bar and restaurant were great, friendly staff and good food. Under ground parking is very tight to don’t bring any big cars. Overall great stay.

Breakfast was delightful. Staff very attentive. Only issue was when we came back to the hotel in the evening we wanted a Hot Chocolate. Only one member of staff and very busy. After a long wait we went off to our room without a drink..

The beds in this place are of poor quality, we had two room moves made no difference. Cannot fault location or restaurant on site. Parking is £40 a night.

Brilliant swimming pool, great breakfast choices-so much variety including pancakes, waffles, cucumber, omelettes. Couldn’t think of anything else we needed. Rooms were nice, comfortable and quiet at night. WiFi easy to connect to. TV signal glitched a bit A brilliant hotel for a family (2 adults 2 children 7&9)

No lock on family room bathroom, did not get fixed throughout the stay.

The breakfast selection was very good. Really friendly staff and very accommodating to our dog.

We have been staying in this hotel for the past 5 years. It has a Great location, short walk to Swiss Cottage tube station. Plenty of space for car parking (at £40 a day this is expensive). The family room ( 2 double beds) is a good size. The hotel rooms need updating as they are starting to look worn and old.

The stay was nice we were given the accessible room which is spacious and good for the kids, however the tap in the sink kept running hot water which we asked maintenance to fix, they did but the issue still appeared at which point we gave up as the stay was short.

If you need a non feather duvet and pillow you have to have a specific room.

Yes

Very nice area. Cute and quiet and not far from a lot of train lines and bus rides to go into the major parts of London. Cute room to rest and reset before going to explore London. Did have a pool and a restaurant onsite but I literally just stayed here to sleep and shower and felt safe and comfortable sleeping here. Especially in another country