Holiday Inn PETERBOROUGH-WATERFRONT by IHG

Explore Holiday Inn PETERBOROUGH-WATERFRONT by IHG
8.2
Very Good
From 1,002 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Holiday Inn PETERBOROUGH-WATERFRONT by IHG

Number of reviews per page
20
40
Top reviews
Brendon
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The air conditioner was obnoxiously loud and stuck in freezing cold temperarture. When you flushed the toilet the water pressure in the shower was affected greatly. Was limited or no hot water at various times during our stay.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was ok. For the amount of money I paid, I would like to have been wow'd more. Ya it was riverfront, but not in an exciting way. The front of the hotel looks horrible, like a cheap motel on a disused two-lane in a crappy town, the back look better! The pool was ok, kinda small. The pics make it look like a party place, but, meh, ya, maybe. They tried to hit me up for a parking rate, I said, "seriously, you're charging me for parking too?" They waived it. Breakfast buffet was amazing. They were handing out gorgeous blueberries and strawberries like they were free, sooo yum. Bacon and sausages too. Lots of places to go to have fun within 5 blocks, good location. I paid way too much tho.
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Renee
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were clean, Parking lot of park side was full of broken glass. Also a lot of homeless hanging around the outside and on our patio , even left broken glass drug paraphernalia. Security was called to walk around. Our booking somehow went from a balcony room with pool view and request for walk in shower due to person with disability to a room with no balcony facing the front parking lot and a bathroom with tub. They did switches to an accessible room without hesitation. The hotel did what they could to assist but the area sadly, was overrun with homeless.
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sabrina
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok
Shelley
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The wallpaper was peeling off the walls in the bathroom. There are cracks in the walls. The patio cement is cracked. There was only one chair out on the patio but it was filthy. The tracks in the patio door was filthy the screen door kept sticking. At night the homeless are all around the property. The only thing going for this hotel is the location beside little lake. It's beautiful.
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Gaynor
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Unfortunately when opening the sliding door to the balcony, the screen door fell off immediately. The staff said they would look into it. It's a bit of a dated place in some areas.
Christopher
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property is in a very bad location. Lots of addicts and homeless people around. It is not a safe feeling place. The check-in guy was curt and not welcoming. If we didn’t put some effort into the exchange it would have been terrible. The bathroom door would not close, the patio door opened only 16” and the air conditioner made such a racket turning off and on all night that you couldn’t stay asleep on the rather comfortable beds. The yard is in a very bad state and while the onsite restaurant had good food and staff it was tragically crappy looking and the kitchen and bar couldn’t coordinate to save the experience. I felt sorry for the wait staff who were very pleasant all considered. Steer clear of this place. It’s a pig with lipstick.
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Michael
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean property. Great restaurant out on the patio.
Viktoria
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean hotel, helpful staff, reasonable price.
Michelle
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly
Emily
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bed was very comfy and the room was nice. We booked a riverside view but couldn’t see the river because there’s a large tree blocking the whole view. We were on the second floor, which also meant that going outside on the balcony meant basically being part of the bbq that some guests were hosting outside, and they were there the whole night.. also there is very little sound proofing. There must have been a family above us, and their child decided to practice for a marching band the whole time. Would we stay here again? Yes, but only after calling and ensuring that we’re not below a family AND we can actually see the water
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Heather
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The area of the hotel is not great. Seemed like it would be nice since near water and marina but Peterborough has a vagrant issue in the park and marina grounds.
David
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very helpful staff.
Mary Kay
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, on the waterfront. Room was slightly musty, but clean.
Christine
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I tried to cancel this with more than 24 hours notice because the event I was attending was cancelled due to wildfires air quality and they would not cancel and credit this for me.
Maria Cecilia Yonzon
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pool looks beautiful only in the photos
Daniel
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was lovely, helpful and welcoming. The AC in the room was not working well, and the restaurant for breakfast was not clean. There was clearly a child with maple syrup who sat in the chair and table I had breakfast at… everything sticky.
Andrew
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Delicious cheese water. Pretty run down. Horrific pillows. Ridiculously rigid check in time policies. Good breakfast!
Sue
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good location, overlooking the river/ lake
Darlene
icon-Family
Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

At $350/night, this hotel was very disappointing. We arrived soaking wet after getting caught in a storm on our boat and it was 4pm “check in” time, so we were excited to get dried off and changed i to dry clothes. Even though he could clearly see we were soaking wet, the male clerk on the desk casually said our room would be at least 20 minutes before it would be ready and waved towards a cooler and said “you can have one cold drink on me”. As if a cold pop is would solve the problem! For 20 minutes, we waited watching several people successfully check in and go to their rooms, finally the female clerk asked what we were waiting for and I said “the only room not ready” and her reaponse was “unfortunately, several aren’t ready” as if that is better!? She WAS however able to find us a room of our style ready by just taking a minute to look, so we do appreciate that she gave us a few minutes of her time. (Unlike the male clerk). The room was clean and large, but the bathroom door lock was broken and the hook on the back of the bathroom door was falling off. The elevator stunk all weekend of urine. The buffet breakfast we prepaid for was more like a continental breakfast. Not worth the $19.00 per person. To top it off, the hotel was surrounded by drug addicts looking for handouts. We even witnessed the waitress run to lock the outside entrance door so they were unable to enter, so obviously they have had previous issues. I would not reccomend staying at this hotel.
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