Overall Ratings & Reviews Fairfax Marriott at Fair Oaks

They over charged us 3 times

Nice

Rooms not updated- an older hotel. Front desk was not super helpful at check in.

love it.

Nice property; great staff.

Outdated but ok. Sadly the pool is closed. The breakfast is fair, powdered eggs but they can make you actual eggs if you ask. No free coffee unless you ask. Breakfast over at 9:30AM sharp. The actual restaurant 5+ stars, 72-hour ribs are the best.

Not bad at all.

Restaurant kitchen closed at 10pm on weekend.

Phenomenal property!!! 10 out 10.

The property’s only real downfall is housekeeping. They barge into your room in the morning without knocking & provide no apologies for walking in. They also do not like to replace toilet paper, cups/glasses, or wipe down bathroom counters, Aside from the housekeeping issues, the hotel is in a great location, is very pretty, and was clean upon check-in.

I had a wonderful stay at the Fairfax Marriott at Fair Oaks. The staff were incredibly friendly and helpful, and the place was absolutely beautiful. However, the room could have been cleaner, and I hope they pay more attention to that in the future. During my stay, there was a wedding ceremony, which got a bit noisy. I think they should consider holding ceremonies indoors rather than in the common areas to keep things quieter for other guests.

One night stay was comfortable. The hotel and room were very clean.

Great stay overall, hotel was very clean and felt high end

Ac never seemed to get cool

Like it

The property is excellent and conveniently located next to a mall with plenty of dining options nearby. We really liked the room—it was clean, comfortable, and well-maintained. The front desk staff were very friendly and helpful, and the room service was equally commendable. However, the major disappointment was the lady serving at the breakfast area. She seemed more focused on collecting gratuities than on refilling the breakfast items. When asked about refills, her attitude was shockingly rude and unprofessional. While guests were waiting for food, she continued to prioritize tips instead of service. I’ve never encountered someone in a hospitality role behave in such a manner. She was a stark contrast to the otherwise wonderful staff and truly deserves zero stars for her service

Another run down property/hotel in Fair Oaks. Nothing “walkable” nor is the staff helpful. I asked to downgrade a room to get some food credits and they wouldn’t/couldn’t do it. I was overcharged and not able to change my room because I booked with Expedia. Please note that you cannot make changes. The “night shift” Sam and Tony know how to say one thing, “No.” Not a good stay, no microwave in the room and lots of issues. They said they would call a shuttle to the airport for me, asked how I would pay and then called a cab company that wanted to charge me $40-44. Lyft took me (because driver was circling the mall for $28. Be aware of what you’re signing up for.

Property needs a lot of work, updating. Wall in bathrooms peeling. Rooms need a safe for valuables. Property is somewhat up to date on the surface or lobby but not the rooms. Ice machine on floor 3,4 and 5 not working.

Clean.

It was convenient to my destination. Stayed here before so knew that it is a very good property.