Overall Ratings & Reviews Holiday Inn BATON ROUGE-SOUTH by IHG, an IHG Hotel

Well, I cant get passed how nasty this hotel room was...I did not have the time nor the energy to complaint and wait to be moved to another room. But I do not recoment this hotel. Dirty and it also took a while to give us a room because the key machine was not working. So far none of the hotels in Louisina are clean, and I've stayed and very expensive ones... My husband and I got some kind of rash from this hotel. Nasty!

Hotel and property were both nice and clean. Staff very friendly. Rooms clean Next door property was scary at best.

Extremely below standards. Food service could not accommodate a group of people Pool was in bad shape, water quality was not good. Room cleaning has to be requested but they did not tell you nor were their signs in rooms to alert you. Elevator was so slow. Overall pool location. Oh the mini shop in the lobby had few items and no ice cream! But it did have Tylenol thanks God!

Oh my goodness- this hotel definitely surpassed our expectations!!! But I must say the lady at front desk, JACINTA, was INCREDIBLE!! Made our stay perfect!!

Highway noise is too loud even on 5th flooor. One can not sleep unless they have a good ear plugs Or take one of the rooms on other side of highway.

It was horrible lights went out so hot

Wasn’t able to check in because the lights are off

It was very old feeling. Elevators were so slow. Pool was ok but felt old too. Our room was musty

Air not working in the room. 77 degrees in the room at the time we checked out

Everything was great from the check-in to room to check-out. Clean room comfortable bed. Hotel is just a little old needs an update

It was a good stay

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Cozy

Excellent and helpful front desk employees

The lady ay the front desk was the best She was vvery nice Gave us suggestion for good seafood restaurant. It was the best meal we had on our vacation. .

This was one of the worst stays I’ve ever had. First off, they gave us a room with bad keys. So they changed the room. We got into the second room only for the tv to not come on at all. But because it was so late we decided to just go to bed. The next day when we got back to our room, the keys wouldn’t work again. So we had to take the super slow elevator back and fourth. But the guy at the desk said they would send someone in to fix the tv. Well, the maintenance man came in and he was really nice and helpful but was unable to fix it. By that time, we decided to not worry about it since we were leaving in the morning. Started realizing we didn’t have enough towels so went to the front desk to get some and was told “can’t y’all use the same towels from last night? We have a full house” I’m sorry..? What? Use towels from last night? The maintenance guy thankfully noticed me and grabbed me some fresh towels. The stay overall just wasn’t worth it to me and I’m highly dissatisfied. I love holiday inn but I will never be returning to this location.

It was terrible first the website said the pool was open then when we check in and get ready to go it’s closed and has been all year. We take a shower and the tub leaks into the room area where the beds are the cable and WiFi was never working in our room and they refused to move us to a different room I had to leave and lose all the money I paid for it. The staff was rude

We had fun at the pool

We were looking for a last minute hotel room for 3 people and were pleased with our choice. We did have to change rooms when checking in because our air wasn’t working, but the staff quickly put us in a new room.

very friendly