Overall Ratings & Reviews Americas Best Value Inn Franklin

Nasty cold water would like a money back

I can’t rate the stay because nobody would ever come to the door to check me in. The reservation was made due to there being a 24 hour service desk and it was closed. I waited 20 minutes in sub freezing temps to see if anyone would come check me in. Attaching photos of closed lobby with the lights off and open sign on. The charge of $73.67 needs to be refunded.

The hotel is real filter and it's not like it was on the picture look new on the picture then but you'll see it now so junk hole needs to be free tore down prices are ridiculous the room is like you staying on the outside

So the good parts included newer carpet, clean beds, easy parking and quiet area. The bad parts: beds weren't comfortable and you could feel the springs coming through and the bathroom just needed an entire gut job. The light was rusted and didnt have a cover plate, the shower curtain was molded and the worst part was the leaking ceiling that kept my friend up all night when it rained. Water was all over the bathroom when we woke up and that was obviously the reason for mold on the ceiling. For the price we paid I wasnt too upset but would def probably stay elsewhere next time.

Room had nice new carpet and bathroom. Bed was great. Furniture was a bit worn and the room could have been painted lighter colors. For the price if you want a clean comfortable room it was great. If you want fancy you will have to pay more someplace else..

The room was spacious. The bedding clean and soft, and the hot water came up instantly. Everything was a little shabby, but it was cheap, comfortable, and everything that needed to be clean was clean.

Property was clean and had spacious well lit parking. Room was cozy, a little out dated and the water never got “hot”, but warm enough to get in and get out. lol! Staff was extremely friendly.

Is ok if you need cheap room for the night but that is exactly what it is a cheap room

Visiting the North Carolina & stay at motel

Great place and people

It was an older hotel but kept in good condition and clean. The workers were friendly and the place seemed safe. I would return again.

Staff was friendly, the room is what you would expect from a budget motel, nothing fancy but clean. I felt safe keeping the motorcycles outside the room.

No hot wster in room and roaches in bathroom

The room was very clean with gracious host. We give excellent rate! Perfect 10

The room was clean and comfortable. The staff was friendly and helpful with a restaurant suggestion. For a night or 2, very adequate accommodation, and the price was great!

Clean and well maintained

room smelled stale, shower floor was very slippery, no hand hold bars for safety, bed was comfortable.

Fine

I have back problems and the bedding did not work well for me. Ms. Patel was a gracious host and otherwise we were fine there.

Property was very dated and not in very good condition. Ice machine broken, tv and cable were unhooked and had to call for assistance but phone was also disconnected from wall jack.