Overall Ratings & Reviews DoubleTree by Hilton Manhattan, KS

Very nice motel

Had a wonderful stay

Hotel roof leaked during rain storm. Wall paper is coming off of the walls. Pool not heated very cold.

The building had character, and the room was beautiful. Everything was clean, and the staff were friendly and helpful.

The hotel was remodeled and is a beautiful space. The rooms are quiet even when people were in the pool area. The staff was friendly and helpful. Itvwas graduation weekend for both the local college and high schools so we were grateful to be able to book a room. The only issue was the water pressure in the toilet was low so it filled slowly and didn't always flush completely. The staff did attempt to fix it but it still didn't work quite right-it wasn't so bad we needed to change rooms or hotels just an inconvenience and hopefully they can figure out the problem while they have the room empty. The hotel had packaged options and coffee available for breakfast which we didn't take advantage of, hopefully they can offer breakfast in the future as they have what looks like a space that would work. Overall we will definitely stay here again when we come to visit family.

On graduation weekend this hotel had a gas leak, forcing an evacuation for hours on Saturday. To top it off, there was no hot water, leaving us with cold showers. Hugely inconvenient and poorly timed. Management needs to address these issues to prevent future disruptions.

No hot breakfast and no hot water for showers because of a gas leak the day prior to our checkin all of which we found out the day after our checkin and after we swam in the pool.

I didn't like that they had a gas leak and just let a note under everybody's door and letting us know about it and we had no hot water over the weekend or even when I checked out on Monday morning I had to take my dog out and the elevator was not working because of the gas leak and I'm handicapped and I had to walk down two flights of stairs and I fell down the first flight of stairs

The hot water was not working during our stay.

It was not their fault a pipe broke and when we had only a small water in the bathroom basin and NO hot water. Again bad things happen and they were doing their best to correct it

This is graduation weekend so they were very limited options to reserve with regards to accommodations. We were familiar with the standard of Doubletree and anticipated this hotel to have that standard. It appears to be an old holiday Inn from the 1970s that had been somewhat redone Very poor Lighting in the rooms, confusing hotel layout, (interior, and exterior rooms) definitely geared toward children as there is a swimming pool in the atrium. We found out that there had been a carbon monoxide leak overnight that no one knew about which required the hotel to turn the gas off, so there was no hot water in any of the rooms. No one had been told that this would be the case so there were ice cold Showers. We did tell the front desk, which gave us a total refund, but we much rather would’ve preferred to have a decent Stay then have to tell the management that it was a miserable experience.

There’s no hot water and the hot tub that they advertised has been closed due to changing into a baby pool. The continental breakfast that we added also was only called breakfast due to a gas leak so their kitchen was shut down.

Front desk staff - friendly, efficient. Hot tub and one elevator was out of commission. Breakfast is ok. Bed was super comfortable, but the pillows could be better. Would stay again while traveling but it's not top notch.

Hotel and room were very nice. The staff was very friendly and helpful.

Definitely needs maintenance work. The Maine entrance is nice. The rooms are clean And nice but the hallway is dime light with low ceilings, missing and broken ceiling tiles, outside doors to hallway don't latch unless you apply pressure and make sure it latched. Staff was professional and accommodating.

Nice place and I will recommend to all my friends! 💜

Megan at Front desk was amazing

Well when u first see the place it nice on the outside and the lobby, but when u walk down the hallway it's creepy has a smell and the doors take a moment to shut or not even fully shut. Also we had a interior door that went out to the pool but the door lock for the key wasn't working to get back into the room so we had to go around. To get in our room! Also if u like a well lighted room this isn't the place for you but the bed was soft and clean as the bathroom but no suit case rack. We also had the breakfast included and it was a yummy way to start our day! 3Gold Stars

The room was clean. Poor lighting, room was hot due to the chills not working or turned on. Bathroom not finished, needed toilet paper holder, bath towel holder, hand towel holder, shelf in shower to hold personal shower items. Spoke to the manager and he was very receiptive of consern and agreed these items should have been completed during remodel and he is working on these items.

This was a nice hotel, comfortable beds and clean. The only issue was they were hosting several youth sports teams that same weekend. There were LOTS of kids running around making noise. The parents congregated in the lobby and sitting areas taking up every single space. There was nowhere for us to hang out in the evenings as they totally took over every shareable space.