Carmen
Business
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I recently stayed at The Hollis for 3 nights in Halifax. The check-in was swift and was even welcomed with a warm baked chocolate chip cookie which was a great way to settle in. Reception staff were very pleasant.
We were provided a beautiful suite with a waterfront view to the Halifax harbour and enjoyed this view. Unfortunately, the room itself was not as clean as we would have expected: the windows had a layer of dirt and were spotty throughout, curtains had moth holes all over, so, they did not as blackout curtains, the nightstand lampsahde nightstand had brown stains all over.
The gym was decent enough for a workout, however, the yoga mats were absolutely filthy with brown and grey stains and worn out--they really need to be replaced! Cleanliness was great in the lobby and hallways, but, everywhere else was substandard for a hotel of this calibre.
The most challenging aspect to the room was that the air conditioning did not work upon check-in until the next afternoon which made for a very uncomfortable and unrestful sleep and near impossible to work; reception provided a fan for us, however, it was just pushing hot air throughout the night. The next day, reception notified us that the air conditioning was fixed, however, it was not, so, once they sent the technician up again to fix it, all was functioning.
Unfortunately, based on cleanliness and climate control, I would not return to this hotel, however, it should be noted that their staff are kind.
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