The Hollis Halifax - a DoubleTree Suites by Hilton

Explore The Hollis Halifax - a DoubleTree Suites by Hilton
9.0
Exceptional
From 942 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews The Hollis Halifax - a DoubleTree Suites by Hilton

Number of reviews per page
20
40
Top reviews
Carmen
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I recently stayed at The Hollis for 3 nights in Halifax. The check-in was swift and was even welcomed with a warm baked chocolate chip cookie which was a great way to settle in. Reception staff were very pleasant. We were provided a beautiful suite with a waterfront view to the Halifax harbour and enjoyed this view. Unfortunately, the room itself was not as clean as we would have expected: the windows had a layer of dirt and were spotty throughout, curtains had moth holes all over, so, they did not as blackout curtains, the nightstand lampsahde nightstand had brown stains all over. The gym was decent enough for a workout, however, the yoga mats were absolutely filthy with brown and grey stains and worn out--they really need to be replaced! Cleanliness was great in the lobby and hallways, but, everywhere else was substandard for a hotel of this calibre. The most challenging aspect to the room was that the air conditioning did not work upon check-in until the next afternoon which made for a very uncomfortable and unrestful sleep and near impossible to work; reception provided a fan for us, however, it was just pushing hot air throughout the night. The next day, reception notified us that the air conditioning was fixed, however, it was not, so, once they sent the technician up again to fix it, all was functioning. Unfortunately, based on cleanliness and climate control, I would not return to this hotel, however, it should be noted that their staff are kind.
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Sana
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The service and place was amazing! Extremely friendly staff, just wished the gym had better equipments
Lane
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awesome trip. Great view from the Harbourfront rooms. Definitely worth the upgrade.
Denise
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
David
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ok
Trevor
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was very clean but the ac did not work in our room and after the first night we had no more towels.
Emily
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

While the front desk staff were lovely and got us checked in well before the 3pm check in time after our red eye flight, our delight ended there. The room was musty and not well maintained. Stains on the floor, lamp shades and ceiling - possibly water damage? Uncomfortable bed, no real amenities, and the room made me feel stuffed up and sore throat which disappeared as soon as we checked out. I wouldn’t stay here again.
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Catherine
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly and very helpful staff
Emil
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Decent stay, responsive staff.
Beverly
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pool too cold Had to ask for more than 2 coffees to be left daily...tiny mugs No cleaning supplies or dishes, cutlery etc in kitchentte Better light blocking blinds needed
Candace Lee
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect location to enjoy the Halifax waterfront. Easy access to everything you could want. Pool and exercise facilities clean. Breakfast included is full menu seated service not buffet style and was excellent!
Allen
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff. Air conditioning not working.
Martha
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Enjoyed the stay. Location is great.
Grace
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I stayed at Hollies Halifax for 5 days. We arrived late the first day (Wednesday) and was told AC broken for the hotel. We stayed on the 9th floor ... flat roof with a day temperature of 30C. A hot stuffy room was our welcome! No windows at all. We requested a fan,. the fan was very loud with a broken nob that we cannot adjust. We had no choice but utilize the fan for air, but the fan was so noisy we cannot hear the TV. AC was restored on Friday! Aside from the fan issues, we like the location ... step away from the waterfront.
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Mike
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Cannery had an excellent breakfast, happy hour and dinner menu and with great staff attention. I enjoyed the pool almost every day. The suite was perfect and as advertised. The staff provided a standing, oscillating fan for a couple of unexpectedly hot days where the sun heated up the windows and therefore the room. So minor problem solved quickly and efficiently.
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Russell John
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Awesome hotel in a great location, amenities were certainly adequate for what is required when on vacation, but what really makes the place special are the staff, front desk staff were great without exception, the most welcoming I’ve had at any hotel and we’ve seen a lot, special mention to Calum in the bar/restaurant who spent several nights with us chatting and keeping us entertained, but every single member of staff was excellent! Highest compliment I can say is 110% we’ll be back! Fabulous job by a fabulous hotel
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Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely place to stay - very close to many restaurants and historical sites.
Casey
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We felt like the room was very spacious and luxurious with updated amenities. A couple things were not in working order, but we still really liked our room.
Leah
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The AC was broken in the entire hotel - none of the windows open - the room was so awfully hot that we did our best to stay out of it. Sleep was awful due to temperature. Looked forward to the hot tub after a long day of activity - the building was just much too hot for this to be enjoyable. The bathroom floor had a fine dust all over it like baby powder or drywall dust. The staff were very kind and did their best by bringing two small fans to our room.
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Jonathan
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I went shopping and left my items in the room. The next day one of my shopping bags was missing. I am not making the accusation that it was stolen by the staff, but it could have been thrown away flag the staff accidentally.
Number of reviews per page
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