N/a

I love the location, the staff is fantastic. My only complaint is that the windows could use a good outside cleaning.

Great location with okay rooms.

Nice staff, clean room, right by the waterfront. Don't rely on the breakfast.

This hotel is eaasy to find and lots around. Thank you.

Thx

Yesterday the location was good. The service was just average.

The hotel is well situated, the rooms are clean. The breakfast could have a greater variety.

Fantastic location!

Ideal location and great parking. This is a really good value to stay in Kingston. I want to mention a couple of great team members. My engagement ring got lost in the sink pipe and Ted from the front desk rescued it right away. He was so lovely! Another great touch to staying here, was a really nice "breakfast on the go" box that was included with my stay. I wish I knew this older gentleman's name, he was the best. Just so welcoming! I felt like I got my lunch packed for school and what came with it had me full the whole day. What a thoughtful treat and gesture, thank you! The rooms were clean just outdated, the bed was comfortable. That is the only reason it's not a perfect score. I would gladly stay here again based on the impeccable service I received from all of the staff. Thank you so much Ted and my breakfast friend! Salamat Po!

Cleanroom

Great hotel in a convenient location. Unfortunately the pool was not operational.

Great location. Staff excellent. Breakfast box was better than expected.

excellent location, super friendly staff. older building with well warn room/facilities could use an update/refresh.. but the good price makes up for it.

Central location, walkable from every restaurant or attractions. Clean. The bathroom could use a refresher, especially the faucet was not well attached but worked. We liked the box breakfast system.

Staff are nice

My room had no power and the receptionist could not move me to a new room, stating the hotel was completely booked. This was surprising for a Tuesday night (both the parking lot and breakfast area the next morning were vacant). She offered to reimburse my parking fees as a resolution… I had to insist she check the breakers since I could not be moved to another room. She was unsuccessful but then enlisted the help of the security agent and eventually they were able to flip the breaker on. The breakfast was also disappointing; the hard boiled eggs (that I had to shell myself) were completely overcooked, inedible. Everyone was very nice and I hate to leave a poor review, but it was quite a disappointing stay.

Rooms were super clean, friendly staff, parking is tight, but pretty good and close to the majority of the pubs and restaurants. Accessibility: stairs to enter from the front, no stairs from the parking garage, toilets are VERY low, elevators smaller side.

Front desk was very helpful and efficient. The rooms are very clean. The only drawback is the restriction in indoor parking as due to low ceiling, SUV/trucks more that 6 feet tall cannot be parked underground - however, city parking is available across the street. The hotel is close to everything - restaurants and tourist attractions! The continental bento box for breakfast is nicely done and eating area is quite clean and welcoming! Overall, great experience staying at this hotel!

The location is top at the waterfront and in the center.The room was very large with a nice view and a confortable bed and it was silent.The staff is very friendly and helpful, they helped me purchase the Via Rail ticket.The breakfast is a box with very sweet stuff so the next day I went to another hotel to have a decent breakfast.A part from the breakfast, highly recommended.