It was ok place, not what you would expect from the Hilton brand and the price paid. Everything is outdated, including staff members, who need more training in customer experience, guest needs, and the products they offer. Bedding sheets were ripped; no sleepers; bathrooms were not cleaned and were from the 90s; and wooden spoons (really).

Great motel great service

Good comfortable bed pillows nice room

This hotel could do with some Maintenance and upkeep. The gardens are horrific acknowledging this is the desert missing tiles pavers dislodged by roots etc… the hotel has good 70s bones, c’mon Hilton give it a spruce up.

Efficient, friendly and quick service

Good

The room was not serviced during my two day stay the Saltbush restaurant staff were very disinterested. The Hanuman restaurant was excellent and the staff were friendly and excellent. The property is tired and there is no emphasis on hospitality.

Wry clean beds

Loved the hotel it’s the best! I felll in love with my room, the bed, bathroom and huge television made me feel at home. I was served by a beautiful and kind Japanese ladie at the counter. Spectacular service.

The property as a whole is excellent. Good location and wonderful food and beverages on site. Bed was comfy and clean. Rooms need a little update, especially the bathroom. Chipped tiles and grout is disgusting. The only good thing going for the shower is the hot water. For the price the bathroom needs improvement.

Spacious room with a comfortable bed. The room had a small sofa and a writing desk. The balcony and the outdoor spaces would be lovely in warmer weather!

nice quiet location great breakfast

Clean, quiet, safe, comfortable, convenient, and helpful staff.

We had a great time at this hotel. The rooms were attended to daily and we were close to everything. Highly recommend

Expensive. No WiFi included. No exhaust fans in bathroom. Beds and pillows very uncomfortable. Expected better quality accommodation for cost.

The Double Tree is well positioned just a short walk into town. Rooms are ok .check in and out is efficient with good staff. Bars and restaurants are great. Overall a great place to stay

all good

My wife suffers from allergies we asked for a airfilter and were told my manager on desk not part of our service. Paid $240 / night for 7 nights and not one commentary breakfast. Asked to clean very dirty air-conditioning vents. They would look into it. Have stayed 4 times over the years but might look elsewhere now. The staff are mostly helpful

Breakfast is good, the room is nice, just conditions of the outside areas is poor

My preferred hotel to stay in when in Alice for business. Clean with comfortable bed, quiet and spacious room. Always been able to get a park behind the secure gates (at other hotels I’ve not been able to park onsite as car park full). I’ve encountered mould issues at several other hotels so relieve not have had issue here. You get your steps up with the room located a distance from reception and the car park, for me that’s a positive to get more exercise Only negative - This stay the mini bar froze the food I placed in it and the dial was broken so couldn’t fix. Oh and bonus to find a peacock roosting as I exited early one morning!