The room was clean, comfortable and quiet. The air conditioner worked very well and had a remote control … handy when it got too cold at night. The staff was very helpful. We’ll be back.

The G-maps app delivered us to a totally different place and we had to phone the hotel 3 times to get proper directions. That said, once we found the place the staff were exceptionally good about helping us get settled, as the room was down a flight of stairs. Once we turned the A/C off (TOO COLD!) the room was perfect temp. no food purchased. Out by 6;30 AM.

Needs some upgrading very old

We slept well on the bottom floor. Very quiet without traffic noise.

..

I was shocked how small the sandman was. I actually can’t believe it’s a sandman. The staff were amazing and very kind. Not the best part of town in Kamloops either.

We had a room on the main floor, didn't see a elevator for the floors above. Our for had been kicked in a few times, not fully locking. AC ineffective, ran it all night but it was loud. Closet door missing and other one was missing the top wheels so not usable and leaning into the closet. Bath door has plywood (painted) covering hole on door. Bathtub grimy stains, faucet needed to be replaced. Wonder if they are going to close for a remodel or for good?

Cheap hotel in desperate need of repairs. Our air conditioning didn’t work first night and no other room available till next day. No compensation (discount) offered, for sleeping the one night in an oven. I don’t recommend.

The hotel needs a refresh. It is not worth the price point they are charging. I would recommend another place.

Unfortunately, our stay was not as good as expected. The room did not seem properly cleaned—we actually found someone’s underwear left on a chair, which was very uncomfortable and made us question whether the room had been cleaned at all. The room lighting was also extremely dim. The bathroom was very tiny, and even the toilet was unusually small and uncomfortable to use. Overall, cleanliness and comfort definitely need improvement.

The room was clean, staff at front desk accommodating, the air conditioning was loud, the restaurant food was very good!

There was simply nothing to recommend. -Rundown -Dirty -In disrepair -No handicapped accommodation -no elevator - no ramps - filthy bathroom -rotted ceiling in bath -tub porcelain peeled. - trim ripped off stands that wasn’t replaced. -AC was so ancient it was noisy. -Windows so old and decrepit they rattled when vehicles passed. The fact that Sandman put their name on the place, they ought to be embarrassed. I could not even call this place a hole, that would be a step up from what it was in reality. DO NOT BE FOOLED BY THE AD PHOTOS; DO NOT STAY HERE!

The rooms are clean but not very soundproof. We were put up right outside the lobby and could hear everything all morning starting around 6am. There are blackout curtains but no blinds and lots of light still comes into the room in the morning. Overall it was a fine stay, but a couple things to note if your picky about sound and light

Nice clean, well valued hotel.

AC worked perfectly, love me a chilled room. Our room’s carpet had some questionable stains and the tub could’ve used a proper deep clean, and there were smudges on surfaces. Bed sheets annd pillows were good. Overall was good though I guess for the one night we spent. But a deeper cleaning beforehand would be ideal to Cassidy my concerns

No

The room was fine But I did not intend to make the reservation. The price was higher than I wanted to pay. Then by the time I realized I had a reservation at Sandman it was too late to cancel without being penalized one nights stay. I had another reservation through Expedia that I had to cancel at a much lower price.

Ok, the pillows are soft, the sheets are clean. Everything else is pretty lacking - broken ice machine, poorly maintained property, shower is brutal, no hair dryer, bathroom seems like the door opens the wrong way so you can barely move in it, paint job looks like someone did it with their eyes closed.

Clean

Ok, first the good: the pillows are good, the sheets are clean. Now the rest, the bathroom is almost unusable, the showers must be 70 years old, it looks like someone painted with their eyes closed, there’s no blow dryer, the ice machine has clearly been broken forever.