Personable staff and well appointed room.

This hotel is a gem! We loved the differently themed floors and adored the thoughtful interior design of our room. Everything was very clean and comfortable. They even offer a pillow menu. The room has blinds and curtains to darken the room entirely and the AC worked very well and was really quiet. We slept through every night and the Nespresso machine was another highlight. Don't miss out on their excellent breakfast! It was delicious and their staff was lovely.

Rooms were spacious and very clean. Service was impeccable every day. Thanks!!!

We greatly enjoyed our stay at the Hotel. The location was right next to the lake, old town, and the Opera House. All in walking distance. The staff were courtious and helpful. They arranged for ride to the airport. The rooms were clean and large; ours had a balcony that we could sit out. The closet and storage shelves were placed to be super useful. There were power outlets with adaptors to charge our phones. Mini bar was filled with free drinks. Nespresso machine was ready with pods as well as a kettle for tea. Bathroom was large with super soft robes and towels. We will definitely reserve this hotel again.

Beautiful accommodations with excellent, walkable access to the city

Very comfortable rooms and courteous staff. Had a very long overnight trip from US & arrived in the early am to Zurich. Checked us in early so we could shower and rest a bit, before exploring. Excellent location. Would definitely stay here again!!

Amazing staff and location. Great spot for exploring Zurich.

It was great. Loved the location too.

Great location! Clean and quiet. Walking distance to restaurants, bars and shopping stores. Room very small. Not suitable for winter clothes and more than one luggage. Breakfast open early so it’s convenient for early tours.

Super room - we received an upgrade. Super comfy beds and lovely silky bedlinen.

I hardly want to share this little gem of a hotel. Smartly designed rooms, wonderf

Very clean and comfortable room although a little cosy for two people with two suitcases and wintrer coats.

Wonderful room, ambassador superior. Loved the space, decor and location

Clean, great location and friendly staff

I loved the hotel, the ammenities in room... the people

Was very clean

This is a four star hotel—as expected. Clean, comfortable, nice rooms. We were upgraded to one of the largest rooms looking over the Zurich opera house and surrounding. I saw some rooms appeared much smaller. It is an historic building that has been nicely renovated as a hotel. We stayed five nights, in Zurich to visit friends. Location is perfect for central Zurich. Across from Opera house. Near central trolley plaza and trains. Restaurant is elegant and very expensive, but food is rather average. Four blocks away one finds cheap food stalls near the trolley. Staff of hotel were pleasant. We had few needs of them. Beds were on soft side. Room was very quiet despite looking out on the city. Just be aware Zurich is very expensive. You will figure that out quickly.

Room was spotless. Reception was very friendly

Room was quiet, clean, and comfortable but small. Breakfast was not particularly good. I would suggest eating elsewhere. Staff were mostly very friendly and helpful.

Everything about our stay was perfect. No complaints. Was able to check-in early. They upgraded our room and the service was great.