Overall Ratings & Reviews Novotel Metz Centre

Hotel is great, area around it is very run down. The location being in the centre of the city is amazing but the shopping centre it is within is very bad.

Staff was very nice and helpful. Views from the room was amazing. Clean room and hallways. Hotel was close to lots of restaurants and shopping.

Great time The office desk manager was super helpful and nice.

Nice location and normal Novotel room

Breakfast is outrageously expensive! Hit and miss with the front staff as to whether or not they are friendly.

Wonderful

Well located. Easy for restaurants and shops. Hotel is clean and easy to use. Lifts are a bit confusing.

Excellent location, really spacious rooms, indoor car park, kids play area just around the corner, very central and really nice pool. They are dog friendly as well. We had such a lovely experience here. Thank you

Great location, breakfast and facilities

I would say that the hotel is more suitable for a business clientele. The location was central, easy to access and close to all historical sites (therefore very convenient). The inside of the hotel was clean and attractive but the outside was a 1970s concrete jungle of a mess. Staff were not too knowledgeable and clearly did not really know their own city - they were no tourist information center - but they were friendly and courteous.

We really loved our stay here, extremely comfortable and great facilities for families! However, the presence of security guards with alsatians was a bit worrying. It didn’t feel unsafe per se, however the fact that security with dogs was needed made it feel like there might be trouble! The breakfast was good, although the bacon wasn’t properly cooked. Great selection of continental items.

I loved the location and ease of visiting the area. Food great. Breakfast great. Pool great.

Room was a bit dusty and rustic. In a good location.

Good breakfast. Unappealing decor above the first floor. Very slow elevators

Wry central, very safe, large rooms

Nice central hotel. Very clean. Staff not overly friendly

There were no washcloths, would like to have washcloths.

The location was fantastic...everything to see is within walking distance. It is a little difficult to get into the hotel as it's not intuitively obvious how to walk into the lobby. If you're driving, the parking garage is on the property, which is nice, but there's no good/easy place to check in/check out. Rooms were nice although a little small.

Good

The man at reception is wonderful