Overall Ratings & Reviews Extended Stay America Select Suites - Columbus - Worthington

This is the worst hotel I have ever encountered in this area. Its a stripped bare place with a kitchenette and no utensils or even a cup. Mold and mildew everywhere, no outlets to plug in a phone. Plugs/outlets behind the box springs of the bed. Ceiling in the bathroom was disgusting with brown droplets dried. They have used that counter repair paint to coat tubs, walls, sinks, etc. and its peeling. Dogs are allowed but the place is just nasty and cheap. Staybridges next door is about 3 steps above. If you plan to stay at Extended stay being your kitchen with you-including paper towels.

When I check in, Front Desk Stuff was unprofessional and unknowable. I arrive just few minutes before Midnight, room was booked Under my Name. I didn't have Driver Id, I had USA Passport. Front Desk Lady, told me I cant check in without Driver License , why??? After All day Traveling from Europe 22 hours, I was kicked out from Hotel, without any Reason. Left on the cold weather outside, very rude, unprofessional behavior of the Front Desk. Without Cell phone I was forced out and with all bags to walk on the very Cold weather outside, to go on the Gas Station to purchase Cash Card to go to another Hotel. After few Hours I came back and Front Desk Stuff told me I can book a room with USA Passport ??? Very Stressful situation without any reason!! Front Desk Personal without Knowledge, Rude and Unprofessional!!

Check was a breeze. The clerk was very kind and friendly.

Great staff and clean room!

Overall good stay the room smells like curry but it was quite and clean.

At at 1;30 morning someone kept knocking on door, loud music playing outside all night and man passed out from drugs or something outside hotel door with cigarettes smash up around him in the carpet. No staff on duty during the night. They shut down where you check in with looked like a hurricane shutter. Scary experience. Left at 8;30 morning still no staff yet.

We were immediately greeted with a the front desk attendant smiling and excited to welcome us to the hotel. She had asked us about our plans and we had great small talk before going up to the room, the room was great. The room was very clean and the bed was comfortable and the bathroom was spacious. The natural lighting was also great too, I’m a big fan of natural lighting. The room also had a nice fridge and sink as well as a stove for more long term travelers, we stayed for one night and it was a great one. Thank you.

It was not horrible, I felt safe, it was clean and had a comfy bed. But no breakfast, no coffee, cigarette burn stains in a non-smoking room with that "coverup the smoke" smell. For an "extended stay", there were no kitchen supplies and the refrigerator was loud. I will avoid this one in the future.

I don’t normally write reviews, but there’s a few things I wanted to inform future guests… First, The staff was very friendly and cordial. Hotel isn't upscale by any means, but the room was clean. Now, for the negatives: 1. The site advertises free breakfast, but what they offer isn’t anything close. They put out coffee and prepackaged muffins in the morning. That’s it. There’s no hot food, and no place to eat. 2. Beds are not comfortable, and we had to run the shower for 10 minutes to get hot water. Room didn’t smell the best, either. 3. The worst part of our stay was that we didn’t get much sleep. Our neighbors were screaming obscenities, slamming doors, and fighting outside off and on from 1-4 am. I actually considered calling the police because the woman was so out of control. I know her behavior isn’t the fault of the hotel, but it went on way too long before things finally quieted down. We were just looking for an affordable place to stay after the OSU game. Will not stay here again.

Very peaceful and friendly staff!!

Service was amazing. Staff was helful and informative. We did have hair that was not ours on the wall in the shower and in the sink. The air conditioner was super loud. Something sounded like it was scratching or knocking on the wall above the tv. I didnt get any sleep due to the excessive noise from inside the room, but it was still an ok stay.

Don’t expect much for breakfast.

There is not late check in facility available and they are not ready to adjust even 30 minutes

Hard to find

The bed was horrible, could feel the springs in it and there was blood spots on the door frame going into the bathroom.

Grateful for the attention to my family and my dogs. Excelent customer service.

The service was terrible. Shante was rude and unaccommodating at the front desk. The rest was mediocre at best. There are better options. STAY AWAY!

Dirty lobby

I was charged for a room didn’t stay there. I need my refund asap

Good service