Edmonton Hotel and Convention Centre

Explore Edmonton Hotel and Convention Centre
8.2
Very Good
From 3,227 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.2

Traveler Reviews Edmonton Hotel and Convention Centre

Number of reviews per page
20
40
Top reviews
Sendazo
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8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Same breakfast for the 3 days I stayed there. I would have preferred to eat different things every morning. Room was nice, but not was I was expecting. Location was great.
Ted
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room 511 AC was not working and one of the beds was broken so if two people slept in it you both would roll to the middle
Amy Sandra
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Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was coming home from visiting my family in B.C pulled in at 2am and very welcoming.
Judy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was a unexpected pleasant surprise. Our king premium room was large with not only a bed, but a dining table, couch, comfy chair and a kitchenette. Bed was super comfortable. The bathroom had a large vanity which I need for all my stuff. Breakfast was included but we slept in and missed it. Our only issue was that it had an adjoining room door and when the occupants in the other room came in they attempted to open the door multiple times and often with great vigor. It was disconcerting. Once I got up and banged on the door and they realized someone was in the next room they stopped.
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Ma Ana Purita
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with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room
Fayrouse
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was beautiful and the staff was very friendly and accommodating.
Barbara
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The lounge was out of a lot of food, it would have been good to know or have it better stocked.
Hardie
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room and bathroom light was incredibly dim, overall very dark everywhere, need higher voltage or more lights. Some of the towels provided were frayed all around. Bathroom can do with an upgrade, especially the shower is very weak and no shower gel provided. Complimentary breakfast was good.
France
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hôtel propre et confortable mais petit déjeuner vraiment pas bon.
Dixon
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

all good
Agampal Singh
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good
Catherine
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This outdated hotel has several tripping hazards with bumpy carpet. There was a bench seating area completely worn out with holes in it. The pool is a disaster, has rust everywhere the tiles have no grip whatsoever, my husband slipped just slightly and tweaked his backs, the jets on the hot tub didn’t work and the steam room was out of order, had to call twice for towels. There was a good variety of food for breakfast but were unable to keep up with the demand as they only had one worker filling and cleaning. Every surface in the room was sticky or tacky. As for the room, there was a bathroom tile that was damaged. The pull out was a very uncomfortable two inch thick spring mattress that had no sheets on it when we got there, we asked for some sheets as we couldn’t find any just a coverlet and a pillow, the staff kept fighting on us on the different places the sheets could have been instead of just brining us some as requested, we eventually got sheets by 10pm after asking for them at 3:30pm. There was one worker who was trying to be helpful and get them to come make the pull out but her supervisor said “they can do it themselves”. They also fought with us when we asked for extra towels due to the jets in the shower spraying everywhere. There was dust on the outlets and cabinets. There was some shady looking electrical work done with the microwave. The walk to the room was long, we were denied a room change.This was the second worst hotel experience in 40 years of travelling
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Itbar
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Swimming pool was too small for the hotel. Gym was extremely small. Breakfast was great with lot of variety- enjoyed our breakfast during my stay. Staff were very helpful and response is very good.
Kim
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Other than dinner at the pub which the food,waiter and drinks were AMAZING.We had no towels in our room so asked and they said they would get some.Came back later called as we had no towels and front desk said we have to come and get them if we want them as they are busy,like really.Then our room smelled when we walked in.Breakfast was gross.Staff looked like they did not want to be there.Nothing was being checked or filled.Then the grosses thing I saw was a female staff member going to stock the utensils with 1 blue glove on and she could not get it opened so she used her teeth to open them.Will never stay there again.The staff done care and the only place that was great was the pub.The pool omg watch when you walk in there the floor is so slippery you could kill yourself.We saw a little girl walking and then slip and fall.There were no pool towels we had to go to front desk for more.This hotel needs to change alot of things.Hopefully the manger see this and does something.On Google there is not 1 good review makes us wonder.
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Karamjit
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not happy
Brendan
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6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, elevator problems lead to nose when other guests were using it, water damage problems with the hotel.
Tarrandath
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is located in an industrial park area, NO accessibility to any services, (the nearest restaurant is 15-20 minute walk). When I asked if I could leave / change hotels, they said "YES", but we will charge you for ONE NIGHT ONLY --- they LIED ... They told Expedia I stayed my entirety, even though I have proof that I checked in to another hotel on the same day. Absolutely horrible liars and cheats.
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Bonnie
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were great and the breakfast was good. Some rooms have been updated but others not. One elevator worked only intermittently. It could be a superb centre as it has lots of amenities but it needs a little love. The hallway air conditioning was set so low that we were freezing when we got off the elevator on our floor. We stayed for 5 nights and enjoyed the stay.
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AMITKUMAR KAUSHIKBHAI
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent ambience and room service
Debra
icon-with Pet
with Pet
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfest was good
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