Room size and cleanness is two thumbs up

AC not great

Personal de recepción sin información propia de las amenidades del hotel, la alfombra de la habitación carece de limpieza, si quieres una botella de agua pura es extra o simplemente no se te da.

Al ser Pet friendly hay color ahumedad Y El internet falla con frecuencia en algunos pisos

El hotel es muy viejo necesita renovacion , alfombras sucias y viejas , paredes con humedad , el aire acondicionado no enfria y la habitacion es demasiado humeda . Puertas del baño rechinan horrible, es un hotel muy viejo y sin mantenimiento .

Chose Wyndham brand thinking it would be better than unknown brand hotels in Monterrey. So terribly disappointed to find drain in shower not working and dirty water bath overflowing and backed up. The towels didn't look clean. The sink had a broken piece and drain also not working. Dirty sink water remained backed up from the night before. The room smelled damp and musty and AC did not cool at all. We reported the issues to friendly front desk staff who said a technician would be sent to address them, but no one came. We were so tired, and it was a 1night stay, so just gave up and finally slept for a few hours. Front desk staff was very helpful.

I have to admit I love this hotel. We stayed in it in October 2025 and again just recently. Older place but great rooms and the staff are amazing. Price is great.

Thank you

Good location, quiet rooms, fleas and bed bugs on room,

Mi experiencia en este hotel fue muy mala. Las instalaciones están en muy mal estado, todo se ve viejo y descuidado. Desde que entramos había un olor desagradable en la habitación, como a humedad. Las alfombras estaban sucias y daban muy mala impresión. En general, el lugar se siente poco higiénico y no lo recomiendo. Definitivamente no volvería a hospedarme aquí. Aparte de todo está caro el hotel.

Great hotel. I need to assist to my CAS appointment so I chose it because its 5min walk. Also, took my dogs with me (husky and labrador) and everyone was kind with them and they enjoyed it

Will not return until remodeling this property. This is a rundown hotel, needs new owner. Stay away from this hotel, don’t waste your money !!

The hotel is in poor conditions and smells awful, I requested room change twice, once because the room smelled so much like mildew and our other room had something in the bathroom, they gave us a room that shared doors and at the middle of the night someone entered the room in our sleep, the room they gave us flooded when we showered, the hair dryer didn’t work, we asked for help and the staff was so so nice and tried so hard to help but the hotel is just old imo and maybe the owners are not investing enough in upkeep

I had to pay for my breakfast something that I was not told when I Ck in !! Kind of disappointed!!!

N breakfast

Love it

Pet friendly, safe area food within walking distance

Property is outdated

Great

Everything was fine