Overall Ratings & Reviews Red Roof Inn & Suites Columbus - West Broad

Perfect location

Staff was very friendly the continental breakfast was very limited basically juice and a muffin but the staff was attentive check in was quick plenty of things to eat and shop within walking distance

Great staff. Lady at the front was very nice and welcoming. Breakfast was slim pickings. Muffin, Apple or banana, yogurt, or bagel. The biggest thing for me was the smell. It made me think that the room I was in used to be a smoking room even though there are signs that say no smoking. It was not a great smell and made me not want to be in my room. The lobby smells fine but as soon as you get in the elevator it hits you. On a positive note, there's a Canes in walking distance that is very good.

Room smelled like cat urine

It was okay, mediocre at best. Breakfast was sad and not restocked regularly. Could hear other hotel goers slam their doors at night. Several plugs and lights didnt work. But staff was polite and courteous. Bed was hard but the sheets were nice and clean. No clock in the room but it got very dark with the black put curtains which is excellent. AC worked super well. 3 out of 5 stars.

Everything

Had trouble with fees/refunds. Breakfast was a few apples, bananas, cold cereal, a couple yogurt cups, and stale bagels. Neighborhood a little scary, room was surprisingly good.

The hotel's website was inaccurate, and we were disappointed by the actual experience. The room was incredibly dirty, with dust and grime everywhere. The bedsheets had stains, the bed had blood stains and what looked to be vomit or poop. I immediately walked out and returned to the front desk to cancel my reservation and demand a refund. I took pictures of everything and was told I could get a refund because I booked through Expedia they would be responsible for issuing me a refund. I reached out to Expedia and was told the property would not issue me a refund. Beware of this place!!!!! Do not stay here place is disgusting!!!!

Cockroach alive in bathroom, old blood stains on sheet, minimal breakfast items available during correct time. Check in gentleman was the only excellent thing.

It was fair. Nothing fancy. Terribly noisy.

Room old, several marijuana smokers, homeless walking through lot, no parking for truck with trailer or large vehicles.

Overall fair. Room phone YUK !! Washed clothes ... Dryer very HOT ... but clothes Not Dry... Hung clothes around room... Front desk asked if i wanted them to put in dryer up front... After telling me No More Laundry after 10... Stepped in hall Showed them SIGN ... 10:30... (10:22 I was taking clothes out dryer) Bed not comfortable. Some plugs charge some don't. Cool air very loud on High... Low room gets humid... even on Cool

This particular location has a residential feel to it... Nice area

First Room smelled like straight up cat pee. AC stopping working smell got worst as the room got warmer.. next day they gave us new room Second room bedding was dirty/ stains. kids trying to open our door.. baby crying in hall after 11 pm .. went to call office but the phone wasn't hooked up .. I called from my cellphone. Night clerk said she have someone come fix it or she would.. never happened.. I toddler was following down the hall to elevator no adults anywhere.. we keep saying go back to your room to our parents.. but he won't.. finally the mother can out looking for him.. the pool was closed for chemical issues .. and please the cont. Breakfast was a joke dry cereal/hard boiled eggs/ toast ..the daytime manger was rude unprofessional and very judgemental.. I wish I'd never stayed there period.. the manger said I could leave .. I told her no I'm not I'm paid and have nowhere to stay so this was a terrible

No complaints

Good hotel would stay again if in the area. Pool is a little small and I’m curious if it was salt water filtered but still enjoyed the swim. Very busy right off the highway onto a main road. It didn’t effect sleep

Adequate.

This hotel was in a good location for the visits I did on the Columbus west side. I wouldn't describe it as exceptional but it was adequate. The free breakfast was entirely forgettable and the last day I ate breakfast at a nearby restaurant. There were restaurants within walking distance of the hotel which was a benefit. I enjoyed dinner at a Roosters that was walking distance from the hotel.

Spacious room. Easy to reach. Professional and helpful staff.

The continental breakfast sucked big time I will not be coming back