My stay here was welcoming and mostly comfortable. Room was clean although it felt a little dated, they definitely tried but no denying this is an older property. There was a lovely little welcome bowl of fruit and a well stocked mini fridge. Both coffee and a tea kettle were provided. Air conditioning worked well and there was the option to open the windows which I loved. Bathroom was large with a walk-in shower and toiletries were high-end. I also noted the lack of a proper hotel lobby. There are two restaurants, one is pretty separated and the other opens towards the lobby although that seating is part of the other restaurant/bar area. So really no lobby seating which seemed strange. Overall a lovely stay; however, I would give another property a try before I stayed here again.

The rooms were very small and dated!! I lost an earring and I can’t tell you all of the gross items I picked up on the floor trying to find it. Needs a refresh

The staff were amazing and so helpful with all of our requests. The room itself was very small and the hotel lacked amenities such as a swimming pool or any common area to socialize. Additionally, there wa no where to grab take away food

Very nice place excellent service

first time at the Mandarin in Geneve, the service is not what one would expect from Mandarin Oriental. three flies in my room throughout my stay. i complained to house keeping three times and did not do to rectify. on check out i told reception of this complaint - they did even apologise. I ususally stay at the Ritz Carlton, much better location, service like a 6 star hotel and more like the same price.

Fantastic

Very nice property. Great service and great food.

Excellent

Great stay

Facility is old, doesn’t match other Mandarin Oriental hotels. Very nice hotel Menager. They have problems with pipes, so there are noises at night. Price and quality don’t match.

Very attentive staff.

Lovely rooms, well located near the center of town

Clean hotel. Public areas recently redone. Clean and modern. Conveniently located. Stayed in other Geneva hotels and MO is my preference

Very friendly and helpful staff

great

Nice hotel very friendly and helpful staff

Frequent traveler, first time staying with the chain, and sure will try to be back. excellent experience throughout. cleanliness prefessionalism and hospitality 10 out of 10

The pillow are horrible, zero comfortables. The heat was so hot in the room with the heater. We couldn’t turned off.

The reservation desk could be more polite and accomodating

Mandarin Oriental deserves every star they have. they are professional and demonstrate their hospitality experience and excellence at its best. details, details, details. every one is well trained and know what they do and when to do it. the hotel is well located and at walking distance from most places you will need to go to.