First impression on arrival was "disappointing". The exterior of the hotel is dull and scruffy, not what was expected. There's a reason they don't show the exterior on their website. Single rooms are basic but clean. Bathroom very good. Limited options for dinner in the hotel but quality very good. Staff helpful and overall impression improved a lot after a 4 night stay.

Not very attractive from outside, but very comfortable bedrooms, lovely staff, good breakfast and dinner, and right next to the Royal Palace and train station

A fabulous hotel. Modern, and very well organised. Wonderful location for la Reggia and train arrivals

Good breakfast. Walkable to train and palace

Yes

Comfortable stay, good breakfast selection and right next to the train station & Reggia Caserta!

Everything is perfect.

Convenient location

We stayed here for 3 nights for an event in Caserta. The hotel was well appointed, and in a great location close to the Palace. The staff were lovely and very helpful. Breakfast was excellent with a wide selection of food and drinks. The room was neat and clean with nice toiletries in the bathroom. Air conditioning worked well, and the blackout curtains were useful. I particularly liked that I could communicate with reception via WhatsApp to confirm my arrival time

Short walk to Reggia di Caserta Elevator too Parking can be a challenge

Pictures are fake and not of real property. It’s old and not well kept.

Staff was nice, breakfast was excellent

Excellent location- close to royal palace and train station; friendly staff, and breakfast was great! Nice variety of everything

Friendly staff

Amazing breakfast included - anything you might want. Had a good reasonably priced supper here one night. Well-run hotel with charming staff who looked after us (and others in our wedding party) very well. Short walk from railway station and shops so very convenient.Would definitely stay here again.

Localisation is the main card for the hôtel. Wifi: getting on and off. The carpets in the corridors needs to be replaced. Breakfast: good

Staff were friendly, helpful and professional at all times, offered suggestions for restaurants to visit.

Very nice room and excellent breakfast

Convenient to the palace and train station.

L fine for a buisness trip but for whatever reason neither myself nor colleague managed a decent nights sleep over 3 nights. AC control impossible. It was fine, staff feiensly but its a budget stay.