Overall Ratings & Reviews Super 8 by Wyndham Universal City

The only thing that would have made it better is if there was coffee and a coffee maker in the room. The only really complaint I have is, I was not told there would be a $40 refundable deposit on top of the room cost, when I made the reservation.

Great as always

The bathroom is very bad

The mattresses were too high off the ground.

Positives: The staff were kind and helpful! And the living area of the room looked clean and renovated. Bed was very comfy! Negatives: The bathroom looked filthy. Reddish brown smears and splatters on the wall and light switch, and the tub was heavily damaged on the surface which also looked dirty.

The room was slanted for some reason, the tub was peeling, the room reeked of cigarette smoke and had burns on the sheets. They intentionally left a bucket for smoker under the AC unit that kept pumping that stink back into the room as well. The shower was leaking via the spigot and the toilet didn't want to flush.

Great

The bed was not comfortable, the tub needed repair, the tv was small, the room wasn’t cleaned well when we arrived. Great price for the area.

They lied on their website and said they offered breakfast but didn't offer any breakfast of any kind.They didn't even have juice or water.And they said that they had breakfast standard every day , that was a lie

They did not Change my seat daily and whenever they took my towels to exchange them.They never brought them back to me.They did not take out my trash.Every day after work.I had to come over and clean my whole room.When that is their job and I paid over a hundred and twenty dollars a day for them to do their job but they didn't

Our stay here was nice enough but it goes to show that you get what you pay for. The lady at the front office was really nice though, she checked me in promptly and let me check in prior to 3 pm which was nice. She also forgot to return my ID to me and she came up to the room to return it instead of calling me and asking me to go to the office. That was super nice. The rooms are not your luxury hotels and the appearance and cleaning leave something to be desired as you can see from the pictures. The floor is laminate and was not clean. The bathroom tub is the worst I have ever seen. Definitely doesn't make you want to sit in it and enjoy a bath. I had to not look at it even stepping into it for a shower. The paint on it is falling off, there is a calking around it but the job definitely was not made by expert hands. The door has an extra security adapter but you can tell it was removed and reinstalled higher. Yes, I put it on then then tugged at the door. That security addition is NOT going to stop anyone if they push the door and want to get in. There were no tissues in the room. Had to call and ask for some, they said we had to go to the office to make requests like that. We went over to the office and they did give us one but really? The house keeper told us she didn't have any. The t.v. was not working, had to call someone to come and set it up for us. The hair dryer was not working either, called it in and someone came over to take a look. Space here ran out . . .

The rooms were so bad that we just slept in the car. Old , moldy, the bathrooms were filthy. I asked for a change of room twice and all the bathrooms were the same. I’m also not a fussy person but the disgust was beyond my threshold

The staff when i reached was rude i asked to check in 40 min early staff stated there was no room available after waiting 20 min i was checked into a un-clean room the cleaning crew called the front office to correct it. The wifi was horrible. Guest 403

Great place to stay!

One thing I did not like was that we left the rooms and the cleaning ppl came in without permission stolen some on my prescription pills not cool

Clean and customer oriented

didn’t even get to stay here. booked everything online, got all of my information just to be turned away from the property because i am 20, not 21. even though i have stayed here previously.

I never got to stay due to the 40 dollar additional fee that they charge. The woman up front told me to take it up with Expedia, when I got on Expedia too much time had passed and I didn’t get a refund whatsoever.

Don’t stay here rooms have roaches bath tub is nasty and dirty and they also have bed bugs and they won’t give you your money back

Great Price