Good location with Sunshine City just one step away. Definitely would go there if I come to Japan.

This is the third time I've stayed here. I booked the triple room since somehow that time it's cheaper than the twin one. Tbh, it's so huge! I fell super comfortable. The bathroom is also super clean. We used the third bed to place our suitcases so that we won't need to kneel down to open them. Super convenient! The mall connected also has a lot of discounts. Nearly 80% discounts when we bought clothes. Tbh we were super satisfied and felt sad when we needed to check out. The hotel is always full compared with other hotels we used in Japan, probably because it's super convenient. At morning, we can hear the Chinese guests' voice in front of the door, a bit noisy, but it's okay. We received more benefits already. Oh yep, I also like the fact the cleaning won't rush us to go out before 12 (usually they do this). I might book the hotel again next time.

Hotel recommended. If I am in Tokyo, I always stay in this hotel.

All very good. If I am in Tokyo, I always stay in this hotel.

I chose to stay at this hotel only because the VIP Limousine to airport passed this hotel and also it is a 4-star hotel I have high expectation. However, the self check-in machine is not working even after the staff helped, so I should go to receptionist but the process took a very long time. I was charged 200 yen for "tourism" tax while in other hotels (previously I stayed in Toyama, Ginza and Kyoto) didn't charge anything. The room is very very hot I couldn't stand it. They said they turned on the heater since it was winter but I and my friend felt like it was summer. The heater had been turned off but there was no aircon in the room to make it cooler. The front desk suggested me to call to housekeeping and there was no answers and after the frontdesk call the housekeeping, the staff sent us a standing aircon. The standing aircon should be activated to the lowest temperature and highest speed to make us feel a little comfortable but room temperature still hotter than the hallway outside the room. My friend didn't want to change the room since we were too tired and our luggages were too heavy to be carried around, and we just stayed for 1 night only. It wasn't a nice experience at all. How come the staff that brought us the standing aircon didn't say anything after feeling the heat inside the room and offered us some helps at least suggested to change to better room. On the next day when I checked-out and returned the key to receptionist, I expressed our dissapointment to the frontdesk but she made a "sorry-not sorry" statement with uncared expression. I'm not thanked for the worse experiences in this hotel. My previous hotels even they were just 3-star hotels, they had better facilities than this hotel.

Below is mal + Family Mart & near Ikebukuro st, but AC is not working in my room 713, so it is kinda hot for me who stayed for 8 days. Arigato gosaimazu.

Convenient for traveling back to the airport, with a beautiful view of the city. There is a luggage storage service before and after check-in.

AC so hot. The staff not friendly.

The hotel staff is friendly and there are staff who can speak English so it doesn't hinder people who can't speak Japanese. The location is quite good, the hotel is above a mall so it's easy to shop and eat, but it's a bit far from the station (about 10-15 minutes walk). In terms of access, Ikebukuro station is a major station so it's easy to get to destinations such as Shibuya, Shinjuku, Tokyo Dome, etc. by train. There is also direct bus access from and to the airport, so it's practical. The room is quite large for a hotel in Tokyo. The bathroom is also quite spacious even though it's still a bath unit. The amenities provided are good and complete. Overall, I'm quite satisfied staying here, but the downside is that it's quite a long walk from and to the train station.

Nice hotel with friendly staff and private Onsen open 24 hours.

Easy access to shopping mall and Ikebukuro train station.

Everything is very good if improve the refrigerator was cold.

The hotel is one with the mall. Love it.

There is a direct airport limousine bus from HND/NRT airport to the hotel and there is a convenience store inside, adjacent to the mall with connecting entrance, only 5-10 mins leisure walk to the hub Ikebukuro station … a lot of restaurants and shopping centers in the area. The room is standard for hotels in Japan, amenities are provided and it is clean. Absolute favorite place to stay!

Hotel is connected to Sunshine City Mall. There is 24/7 Family Mart in the lobby. You can take the airport limousine from Haneda/Narita to reach this place.

I'm stay in Nov 2023 room no. 2328 and Mar 2024 room no. 2033 everything is good except the refigerator it not cold.

Hotel jauh dari station ikebukuro. Stasion higashi ikebukuro pun agak muter-muter. Tidak seperti di claim 3 menit saja. Realnya bisa 10 menitan jalan. Kalau pulang di atas jam 10 banyak jalan yang menuju hotel ditutup karena mall sudah tutup. Semua jendela kamar tidak bisa dibuka, jadi kalau dateng musim dingin, yang nyala heater sehingga kamar pengap, tidur ga bisa buka jendela. Yang bersihkan kamar juga asal, gelas dibersihkan asal, masih kotor, lantai ga divacuum, sering lupa kasih air minum, nightgown, sandal hotel. Overall ga worth it banget, keliatannya aja hotel besar tapi masih banyak hotel lain yang lebih worth it.

Affordable prices hotel, clean and friendly staff. Room size is an average Japanese hotel room. The hotel is attached to a mall and tunnel to the higashi Ikebukuro station. 15 min walk to stores.

It is a very nice hotel, location is really good, can access the Sunshine city mall.

Location perfect. Family mart in lobby area so convenient and big one too. You don't have to go out much for a good japanese meals, heated. Hotel also connected to many malls, pokemon center in one of the mall. Airport limobus fr Haneda airport perfectly stopped at front of lobby. Check out made easy with a machine. Room size has enough walking area.