very poor check in, told me to come back late in the afternoon, no vip benefits offered. Had to complain to the manager, which I have rarely done in my life.

I really enjoyed my stay at this hotel. The only downside was that they do have a casino, and although this might be a plus for some people, it does increase the smoking smell in the facility. The staff was very friendly and attentive. Also location. was Prime. Very easy to get around, but definitely stay here again.

This hotel is still the best in Tijuana , but services are terrible now. Ordered some burguers sliders at their restaurant waited fornover one hr and nothing. Couple next table was wasted for almost 2 hrs , told them to get close my tab and they still charged me for the food i never got it . After many years time to find a new hotel in town

It was a great e perience

Great spacious rooms!

Couldn’t sleep can hear music playing all night from a club or bar downstairs?!

Smell old

Great hotel! Staff are amazing!

Nice place with lots of amazing places too eat

Excellent location! Safe area and it was close to my concert! I love it! Great view of the golf course from my room!! Tricky parking but you’ll find your way!

Always a pleasure to stay in this hotel

The walls inside the room were very dirty. Rooms needs new paint.

Loved the staff’s smiling faces, sweet gestures opening doors, holding elevators and helping with luggage. Pool was clean and comfortable and our bartender Angel was so informative.

We've been staying at the Grand Hotel TJ for over 15 years. Always a great experience and safe.

It was a great stay

Dirty had it to change rooms first night elect outlets didnt work hook for towels restroom loose and felt no towels

Outstanding experience. Initially the room we had, the drain in the tub wouldn’t drain. 5 minutes later we weee in a new room. Superb service and hospitality, would definitely come back next time.

Everything was amazing!

It was great

It was great