The rooms and location are beautiful, all of the restaurants were great and very delicious! Also, I want to highlight the front desk staff because they went above and beyond to make sure we were comfortable and were very helpful!

We paid 30.00 for brunch per person. Limited selection, not all food items were available. Not the friendliest staff in the restaurant

Staff was great! We did find something unsanitary under the rug and told the staff. The only issue we had The food and service was great. Please make sure to double check the cleanliness

Very, very clean, beautiful property. Romantic pool & waterfall area. Awesome rooftop bar at attached sister property. We'll be back.

I love this place so very much. Top notch.

The room had hair balls on the floor. The floor was dirty. Had to wash my feet again after stepping on it.

Our stay was excellent. The room was nice and clean, the staff were extremely helpful and gave recommendations about the area. We will stay here again if we come back to Tijuana.

Mm

TODO BIEN

Staff at check in were very rude and Aimee insisted on charging me $90 extra for my caregiver that was only there as a visitor...Aimee treated me like trash, They also advertise a complimentary continental Breakfast, that is actually $30 per person. Spa did not work. Cockroaches everywhere. In the middle of the night, we woke up to a horrible smell. 2nd floor of Hotel had flooded and sewage was everywhere. They had to move us at midnight to 3rd floor. I would not ever go here again !

Everything is excellent

El precio del hotel no vale la pena pagar $265 Por un hotel q no lo han renovado el baño pésimas condiciones .

The pool is cold and not warm.

Amazing hotel and staff

Good

Estube hospedado hoy y olvide mi cellular Volvi 2hrs mas tarde contactaron a seguridad lo encontraron y me lo devolbieron Muchas gracias a todos los involicrados

The room was beautiful, the staff went above and beyond to help us out with even the most trivial requests. The pool is beautiful and the rooms are beautiful. My only complaints are that there was no fridges in the rooms and the pool is not heated, but I absolutely will be staying there again!

Love the service the rooms everything it’s closed by

Great staff, wonderful atmosphere, the rooms need updating.

Beautiful and clean