Really run down, restaurant waitor was rude

Nice facilities

Like the location

always a pleasure staying here.

Nice

Great!

P

Love it

Great Customer Service and rooms are super clean!

I liked they spoke English and it’s clean and there very friendly

It was clean and workers were very helpful and friendly

I like the pool

I like everything about this place and all the staff is welcoming I feel safe, it’s very clean and I love their pool, also the restaurant and the piano bar

My parents had a great romantic stay at this hotel

Simply the best hotel in Mexicali. I have been visiting Mexicali in business trips for years, I have stayed in most hi end hotels and still hotel Lucerna is the very best.

Great place!

Just perfect. Extremely professional, kind and abundant staff. Equivalent to the Ritz-Carlton experience for a small fraction of the cost.

The staff was very friendly and spoke English very well. The rooms were clean and spacious. Two pools on property made it easy to find a place to cool down.

Nice

Good directions to the hotel via Google Maps. The staff was very friendly, Francisco the bell hop was very attentive and provided me with good information.