Niagara Lodge & Suites

Explore Niagara Lodge & Suites
6.6
Pleasant
From 1,545 reviews
Cleanliness

6.2

Room Comfort

6.6

Service and Facilites

7.2

Traveler Reviews Niagara Lodge & Suites

Number of reviews per page
20
40
Top reviews
Michel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had no problems at all
Charanjit
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Actual room and dining area were no where close to the pictures in Expedia. One of the bed in Suite#111 did not even have a fitted bed sheet. Bed mattress was dirty and hard. Window curtain was not adequate to block the entire window in the kitchenette. Light coming in from the window. Pipes in the kitchenette were gurgling periodically all night. Weird smell in the room at night, which seemed to be mostly due to HVAC filters needing replacement. Room bathroom was old - missing tile on wall siding, door had to be pushed hard to close and lock. Unpleasant experience overall. Won't recommend this hotel to anyone.
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Vishwal
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Worth for what you pay. Free breakfast is cherry on top!
Marina
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice place, great location
Jodie
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were OK. Stayed in #344 and #345. We rented two rooms and they were mediocre. Items were missing from 1 room...microwave, towels and soap. Toilet paper missing from the other room. All beds in both rooms had dirty sheets and crumbs under the flat sheet. Floors and bathrooms could have been cleaned better. Wallpaper in both rooms held up by staples. AC in one room was a household AC unit taped into a hole in the wall. The pool was dirty and rusted. No towels. Breakfast was very good. Our 2nd day people did have to wait awhile when they ran out of food. Parking was great and staff were polite.
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Derek
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic
Germania
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was okay. Staff was friendly, breakfast was fine. The room was not what we expected, is was too simple, the living room was converted into a bedroom by placing 2 queen size beds and a twin bed in it. No privacy at all. Then there was 1 single bedroom with 2 more beds that was okay, barely a closet space. The beds were VERY HARD LIKE ROCKS!!! I guess it was okay because we went by to visit and walk around and not to simply stay in the room but I wouldn't recommend it for longer stays or for someone looking for comfortability.
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Domenic
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I have stayed here many many times and always enjoy my stay. Front desk is amazing and courteous. Rooms are spacious and comfortable. Washroom always clean
Eric
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was cheap and as described. Lots of parking and was walkable to restaurants. A little spot maintenance and a paint job would do so much for the rooms. The lobby looks so nice and then you walk into a room that’s quite dated. But like I said it’s as advertised, breakfast was good.
Domenic
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I have stated here several times on business. The hotel is always very clean. The front staff are all helpful and courteous. I would highly recommend
Muhammad Nayyer
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The airconditioners don't work and thermostats are locked. The room gets so hot when it is a hot day. Complained about the ac not working and they sent someone to our room who had no clue what's wrong with the ac and kept arguing that it is not hot. Then they half heartedly changed the room and the ac in that room didn't work either. The ac unit are at least 30years old or older. The rooms are noisy and you hear all the traffic noise in your room. Book it if your only concern is budget and you're a deep sleeper.
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Olayemi
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The customer service here is better now than it ever was. I for one am excited and happy about that. A big thank you to the Manager for attending to my needs over the weekend, amazing thing was he could have asked one of his staff to do it but he attended to me himself, can't complain about that, it keeps getting better.
Mahmood
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff, specially Ms "Aman" and Ms Harmen" Best Breakfast is free from 7:30 am to 10:30 am everyday. Room has A portable refrigerator. Bathroom very clean fully equipped Wide room Comfortable beds Free ample parking near your room
Domenic
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10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rooms are very nice and clean.
Domenic
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I booked a 2 queen room and was upgraded to a family suite Thank you front desk
Karanjit
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Muhammad
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was just ok, more cleaniness required.
Brian
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would not recommend this property
Angelica
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Duty room low maintenance old furniture rusty bathroom shower and bathtub smell duty carpet breakfast burning eggs hard potatoes under cook sausages rusty bad maintained ladders
Domenic
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I have stayed at this hotel atleast 9 times. I have never been given an upgrade even when they gave me the wrong room last visit.
Number of reviews per page
20
40