Overall Ratings & Reviews Courtyard by Marriott Little Rock West

It was nice not to bad could use some a/c in the hallway

Came in from Eureka Springs for a Chefs reunion. Great time. Excellent Marriot facility. Wonderful nights sleep!

The pool was very dirty. Asked them a couple times about cleaning it.

We were looking for a cheap place to overnight in the middle of a cross country trip and it gets the job done. The staff was very friendly and the main part of the room was clean. The shower backed up to the point of being ankle deep in water by the end of a shower. The pool was nice but i don’t know how often they clean it or take care of it.

The room we were given had a bad air conditioner, we did not find out till that night when it would shut off and not kick back on. We would wake up sweating to have to get up and reset the A/C. Did this 4 times the first night. Reported this to management with a promise they would change out the unit. Maintenance came by turned the temp down, watched it for a little while and never came back. A/C went off again so went down and ask what they could do, hotel was full so another promise of fixing, sadly this did not happen!! Water pressure in shower was also low.

I had a good stay. The staff was very nice and accomodating. The hotel was very clean inside and out. The pool however was dirty and the fire alarm went off twice during my week stay and no one knew how to turn it off. There was no fire either time.

The room was nice, clean, bed supper soft and comfy. Went to the lobby for a few drinks at the little bar they have. The bartener Tracy was an absolute delight! She was amazing, we talked and laughed the whole time. My experience there, even though was only for 1 night, was great. Check in was easy and checking out was easy. Front desk ladies were friendly and kind.

Clean and friendly staff

There's no free breakfast. The pool is out of order, the rooms looked clean. It's ok, and know prices have been raised all around but wouldn't stay here again for the price was charged. The receptionist was busy flirting so check in took forever. It was decently quiet.

I have booked my room and it’s confirmed when I went to check in at around 1AM in the morning rooms only one room was available and it’s not cleaned when I asked front they said it’s only room available if you want take it or else leave very bad at that moment and it cost me double outside when I booked other room in different hotel

I always have an issue with my accommodations requests and the pool is never open when I stay....

Very good check in. Very courteous young man that checked us in. We stay here every time we come to LRock to go to UAMS

Wasn’t bad. Room was clean but the air conditioning was preset and couldn’t be adjusted. I sweated all night!

Since when the room cleaning just changes towels and doesn’t even make the bed?

I drivw in early on 2nd morning because of bad storms and tornadoes. Reservation was canceled and I was billed with no place to stay.

This is an older (but renovated) property. Liked: quiet, convenient for appt at Arkansas Heart Hospital early the next morning, comfy bed, large bathroom, a balcony. Disliked: Sign at front desk said to contact them if you needed ice. But the ice machine on our floor was working fine. Signage in the elevator had a couple mistakes regarding the hours of the restaurant and when breakfast is served. Needs to be updated to reflect actual hours. Overall, good stay at reasonable price, clean comfy room in a convenient location.

Convenient

The young man behind the front desk was extremely polite and went out of his way to ensure we knew the area and where we were going. Very nice!

They Only clean rooms upon request! I figured that out after this first day after discovering my room was never cleaned when I returned to it! So I requested it to be cleaned the 2nd day only to return to only clean towels the bed was never made and sheets were never changed! I was there on business and had a five night stay not once was my bed made or sheets ever changed during the 5 night stay.

This place was extremely noisy. There were people who stayed outside in the parking lot drinking and smoking (and being loud) until at least 2am. There’s a place across the street, Eagle Suites, that is very shady. I’ll never stay here again, and wouldn’t recommend that anyone stay here.