The staff were amazingly helpful, friendly, and lovely. The antique bones of the hotel are great, including touches like exposed brick in the bathroom; this could be a very nice boutique hotel - and it still is nice- but it needs a little updating and TLC at this point (and ideally not a noisy boozy smelling pub attached, but to each their own I guess; i get that Winston’s is considered an epic staple in Saskatoon). Some noise proofing from the busy downtown street would help a lot too. Overall it had character and charm, met our needs well, was pet friendly and safe, well located downtown close to the river, and we very much enjoyed our stay.