Overall Ratings & Reviews Hampton Inn and Suites Newport News Oyster Point

It was nice and quiet. Front desk workers was very friendly.

This time, we Rana out of toilet paper and there was no extra paper in the room. We had to call to have some sent to the room. Otherwise, our stay was very good.

It was an amazing stay hotel is very modern, clean and excellent FREE breakfast and coffee with a variety of flavors. The suite we had was really clean and good supply of towels and kitchen very nice. The location is everything restaurants within walking distance and a decent mall right across the street. We loved it and will definitely return and also the Front Desk Staff and Management were super nice!!

Our room was conveniently located near a stairwell that was good for us. The breakfast was prepared well.

Clean hotel, nice options for continental breakfast

Loved the location

At about 10PM, the elevator started opening and closing every thirty seconds. The doors were very noisy and squeaky. After alerting the hotel, and receiving no response, I finally left the room, walked down the hall, and pressed the button to send the elevator to the first floor. It came back. I alerted the front desk twice, but received no response until after 7AM. They could have taken action to stop the elevator. They did nothing. The noise went on all night. Our room was not next to the elevator, yet we could not sleep for the racket caused by the broken elevator. In addition, the hallway smelled of something rank. This hotel is not to the usual standard of Hampton Inn.

Property was clean & close to everything

They didn’t have much food put out for breakfast like they used to

I had to change the first night stay from Tuesday to Wednesday. I messaged someone from this website and contacted the hotel, prior to our trip. I was told the rooms were canceled, but when we checked in on Wednesday, they had only canceled one room and not the other. I’m not sure if it is because one was under my name and one under my other guests name, but they were under the same reservation! They charged me a no show fee….which was not suppose to happen because the rooms were canceled. I even called the hotel to confirm this. After all these years using this website for my travels. I was always pleased. But after being charged for a stay I was confirmed was canceled, I will not be using them again.

Quality stay! Would pick here again!

Ice maker on the 4th floor ( odd numbers side ) was very dirty. Probably not working.

The staff was professional however I could easily the other person next door talking in the bathroom and coughing loudly which was quite unsettling!

Helpful staff, clean and comfy!

THE NEED TO BE UPDATED

Besides the elevator not working for over a month now that’s my only complaint everything else was great.

It was okay for an overnight stay. The bathroom sink was very small, no counter space to get ready for going out. The bed was comfy. No indoor pool or hot tub to enjoy. Breakfast was good. Over all it was an okay stay

My stay was absolutely amazing. From the check in staff to the housekeeping staff, everyone was absolutely phenomenal and friendly.

This is the cleanest, most spectacular hotel I have ever stayed. The complimentary breakfast was beautiful jesture. You all really thought of everything.

The kitchen staff was superior. Energetic and accommodating. The check in staff couldn’t tell us how to get the guide on the tv. Something she should have known. The lights over the desk did not work and flickered so short somewhere but they might not have known if no one reported it previously. Otherwise pleasant stay. Convenient location.