Great location but terrible staff. Cappuccino arrived cold, used towels were taken but not replaced, sane with bathrobes, trash not changed every day…

welcoming staff, personal attention

Fantastic service, food and cleanliness!

The property is located at the heart of Saint Germaine. It's beautifully designed and the personnel are very helpful and friendly.

excellent hotel, great location

We had a lovely stay. The hotel is beautifully designed, the beds were very comfortable, the breakfast was excellent, and the location couldn’t be better. The only issue was the heating system: in midwinter it only blows hot air, so the rooms were uncomfortably warm when we arrived. Because the hotel sits on a lively street, opening the windows to cool down the room meant dealing with noise. The soundproofing is superb when the windows are shut, but you can’t have both a cool room and a quiet one at the same time. Still a great hotel overall, but travellers who are temperature-sensitive should be aware of this if visiting in winter.

We’ve stayed several times and the incredibly friendly staff are always why we come back. The rooms are wonderful too and the location cannot be beat but the amazing staff (Marie and crew) are simply top notch and always fun!

Wonderful and Friendly

I loved the location. Close to several metro stops and the RER. So many cafes in a 5 minute walk radius. Safe! My only complaint was that there was no fridge in the room.

This hotel has style

Great location, friendly staff and the hotel is very nice / well maintained. Rooms are on the smaller side, I had a hard time finding room to open up my luggage as the floor space was so limited, but everything else was great. They also have a filtered water and coffee station in the lobby which was very useful :)

Staff was excellent, amazing location as the hotel is right on Rue de Buci where there are lots of restaurants and cafes.

Such a great experience. The staff was very friendly, welcoming and accommodating the moment we arrived. The bed was so comfortable! The toiletries in the room felt and smelled so good. The hotel is also in such a great location. Loved the hotel, staff and area!

Nice hotel. Helpful staff. Area full of restaurants and shops. Very central.

clean and friendly staff. would be better if room amenities like teas, shower cap are check and replenish daily

Greeted by a very friendly and helpful staff. I cannot praise the staff enough. Rooms were very clean, comfortable bed, great A/C, and nice shower. Room size was smaller compared to USA rooms, but served its purpose. Spacious lobby if you want to sit and visit. Complimentary, still, sparking water, and Nespresso available in the lobby 24 hours. Location was great for us.

My wife and I had an excellent stay at Hotel Artus. It is walking distance to anything. The service is great and staff were always very helpful.

Great location with multiple dining options. You can walk to almost all Paris sites to visit. It is unfortunate that I had a water leak in my room.

Staff were lovely

We loved our stay. We come to paris often and we found this hotel to be one of our new favorites. The bed is actually queen size, the room is comfortable, they had a small doggie bed, bowls and a treat for our frenchie and the staff was incredibly friendly. Oh and seems like a small thing, but they had the best hair dryer i’ve ever encountered at a hotel. The location is quite considering the busy area it is in. By busy I mean walkable to a lot of shops, restaurants and parcs. We will stay again. Thank you.