Nice room

Stay was fine. Rooms have a bit of noise transference. Sauna is lovey but quite small. A great addition to the ammenities! Wonderful option with a cold plunge. Pool wasn’t open yet due to seasonal cold but looks great with a poolside bar.

Great place to stay, will visit again. Thank you!

Beautiful property All the staff were courteous and helpful Restaurant was great accommodated a food intolerance both days! Would definitely stay here again when I’m in Penticton

I was very pleased with my stay. The room was well appointed, very clean, everything worked properly, the bed and linens were comfortable, it was quiet, and the secured parking was easy to access.

Everything was great. The scents, the room amenities and hot tub were top notch!

Excellent stay

One of my top favourite hotels I have stayed at

Enjoyed our stay with our 2 young children. Will absolutely be back

Clean room, good amenities, convenient location.

Staff was terrible at check in . No guidance and rude when asked questions. Rooms were stale and cold and noisy . Wellness centre is poorly set up with no direction and staff is uninformed and rude.

Rooms are nice. Bed was super comfortable. I like the large soaker tub in each room but the shower head was wonky. You couldn’t aim it properly due to its restricted movement. It was basically spraying at the shower curtain. Kleenex ran out and they didn’t refill it. Minor but annoying. My main concern and the reason I didn’t give 5-stars is because the check-in was mega cumbersome. Took way too long. Arianne made me fill out a whole document with my personal information and car license plate. Like, don’t you already have everything from my Expedia booking? Sign and initial the form in 5 places?? Most of my Expedia booked check-ins are completely seamless. Walk up, provide ID, credit card, receive room key, goodnight. There was also a commotion around me making 2 bookings because I did not know if we would make it up on Friday night so I had to book that night last minute and separately. Arianne seemed majorly flustered over this and it took forever.

New wifi is nice but miss the sports channels lol overall love the location and the secured parking… staff is always super nice and helpful… my regular place to stay when I work in Penticton…

We loved it there. Staff were amazing. We got a lovely surprise of an upgrade for our anniversary. Can’t wait to go back!

Every summer we spent our vacation here in pentincton, this is great place to be with our family members, peaceful, calm and relax

Was really impressed with this place. The renovations are stunning, we enjoyed the balcony and the giant tub. Comfy beds and towels. Very helpful staff

Clean, spacious, close to amenities, beautiful bathroom and tub. Good Coffee selection.

Secure parking and updated rooms.

Fav place to stay in Penticton!

We had a great one-night stay at the Balcomo. The hotel was quiet, clean, and had everything we needed for a comfortable night. It’s perfect if you’re just looking for a convenient and restful place to stay in Penticton. Would definitely consider staying again.