Overall Ratings & Reviews SureStay Plus Hotel by Best Western Price

Older property, renovated, but not very well maintained. Bathtub was very slick - too slick for taking a shower. It had marks where it previously had traction strips, but they had worn off. Also, tub did not drain water well. When checking in, there were very few pet-free rooms - only on second floor without elevator. For those of us with allergies (or who don't wish to stay in a carpeted room where pets stay), you need enough pet free rooms that there are options on the first floor.

All the outlets were taken up by lamps and other things. You had to unplug something to plug in the microwave or charge a device. More outlets would have helped me a ton. Other than that, please keep the young lady who was there the evening of my stay. I forget her name, but what a kind and polite person. Not enough of those anymore at jobs like that, and it changes the entire mood of the stay when people are kind. Let's face it...it's not a blast staying someplace other than home, but a kind smile and a polite, yet professional demeanor really makes a difference. Thank you so much for everything taking the time to read this.

Clean, comfortable, and a great breakfast!

Nice hotel. Comfy bed. Hot showers. Very nice staff. A little smoky smell in the rooms.

It was pretty clean and comfortable. The only issue I encountered was that the TV did not work, but I was only there for one night.

Room is nice, aside from the water noise coming from the room above us, good location, pet deposit somewhat unreasonable, but i get it. Reastraunt leaves a lot to be desired. We were lucky to get anything at all. Not real happy for the $$ spent.

We really appreciated the friendly staff here. Maintenance was top notch and the pool was clean and a perfect temperature.

Great place stayed while grandkids desert raced. Inside heated pool was definitely a bonus. Easy, friendly check in.

Great stay, clean rooms, great breakfast!

A bit dated but breakfast was wonderful!

Great bar! Elisabeth at the bar was first class. The rooms were very quiet and comfortable.

The entire staff, from the front desk to the restaurant staff, were friendly and helpful throughout our three-day stay. Free cookies and popcorn were a nice touch. Breakfast was great. We enjoyed the on-site restaurant and bar, and would definitely stay here again. Thanks SureStay!

Wonderful

The front desk staff was so kind but when we got to our room the toilet seat was disgusting.

Jordan was great however the leftover used soap in the shower from previous guests was pretty nasty. Yes i called and told the front desk but nothing was done just stayed there

No

This hotel is run down, dirty, janky, and overpriced. I would not recommend staying here.

The staff was very friendly and very customer oriented. A special thanks to Jessie!

Pleasant check in...pretty clean place but I was assigned to Room 178. The closest exit to a parking lot was out of a door where garbage was stacked up, cigarette butts on the ground and evidence of dead leaves and other debris near the door, very clearly had been there for some time. It was dirty and unkempt and well, icky.

Very friendly staff from checking in to the morning breakfast