Overall Ratings & Reviews Comfort Inn Indianapolis North - Carmel

Choose a different place.

It is an older hotel with non-functioning ice machines. The room was fine and the bed was comfortable. The staff was great. They were very friendly, helpful and professional.

Ccccc

Took a long time to check in

Place needs an over haul. Dirty chairs/upholstery. First room they put us in smelled liked poop and the AC unit did not work. They happily changed our room

Room and bathroom were dirty and possibly infested.

Everything was as expected.

The rooms were comfortable and clean. The breakfast was pretty good. The main areas of the hotel haven't been updated in quite a while and that includes the hallways. The stairwell was very dirty.

The hotel could use some updating as there are several peeling walls, holes in walls, etc and the air conditioner was extremely loud (so happy to have one though!).

Older property, not the cleanest, sheets and towels were fine, but room overall wasn't the best, room door was a bit jammed to open and close

It was dirty. The ceiling tiles had dust hanging above breakfast bar. Hallways smelled real musty. Beds were uncomfortably hard (] and I love sleeping on floor).

Our bathroom sink didn't drain and our room wasn't cleaned. I didn't know I had to request this. Property is really run down.

It served its purpose. We just needed a place to sleep. All of the interior space is very worn and doesn’t seem to have been updated or maintained. There were buckets collecting water from the vents in the lobby ceiling the entire time we were there. You could tell this was a hotel that allowed smoking at some point and hadn’t been updated since. It had an old cigarette smoke odor throughout. The comforter had long black hair all over it. The room was not very clean. The staff was very pleasant and helpful though!

The Comfort Inn was very clean and staff was friendly and knowledgeable. The facility left a lot to be desired. In the bathroom, only 1 of 3 lights were lit. The switch to turn bathroom light did not work. Light was on all the time. Tub spout was loose, making it difficult to activate shower diverter.

The whole facility was dirty. Doors wouldn’t close or lock. Mold growing in the bathrooms because of faulty exhaust fan. Wall fan for room wouldn’t work as it should. With as many nearby hotels as there is, I would definitely stay somehwhere else.

No room cleaning or new towels without arguing with desk clerk. She said that was stopped during Covid??? This is 2025!! Also hotel freaked if cigarette smoke I. The hallways, common area. Elevator broke and we were on third floor and had to use the stairwell. We are both over 77 years old. Overall this place sucked for the price that we charged!

It was decent.

Elevator was out of order. Room was well-worn but comfortable. Needs some remodeling for sure

It was a moldy old shower box, smelled of urine and smole. Ceiling was coming down witjh black mold and furniture would be better at Goodwill store. Clerk at front desk was rude and did not care. She looked so glum.

You pay for two stars and that's what you get.