Very modern, clean rooms, and nice atmosphere. Only problem was staff. Mostly lack of. Had to wait a while because no one was there for checkin. After 10-15 min other (friendly) staffmember checked us in. Other minor issue was taxis. Staff wil not order them for you. You have to do this yourself. Although its not a problem i never had to do this in any hotel i’ve been to.

Lovely helpful and friendly staff. Rooms were clean and spacious. Great location with walking distancenof the train station and city centre. Would highly recommend

There are some great Positives about Novotel Ipswich. It’s nicely situated with the town centre (and restaurants) a short walk one way and the waterfront a short walk away the other way. The staff in the hotel are friendly and reception was welcoming. Cannot comment on the food as didn’t partake. Breakfast if pre-booked was £15.95 pp. there are options nearby instead. We had a room on the car park side of the hotel which, whilst not a great view, was at least quiet. The opposite side is by the inner ring road and may be noisy. The car park has signs indicating that it’s £20 per 24h to park. If staying don’t take any notice of that and instead pay at Reception £7 for 24h. Didn’t see any cheaper alternatives nearby. Room comfortable enough but my feeling was that it’s a borderline 4* and probably a high 3* as services and additions were limited. I found the guest WiFi poor in the room (3rd floor) and the TV

Ideally located hotel for town centre and station. Room comfortable and very clean, staff friendly and helpful. Breakfast good.

Easy parking and a very well located hotel to walk around the town.

Limited evening menu choices, excellent breakfast options. In room fridge and safe were both faulty.

Very good hotel. Nice location near both the waterfront and the city centre. Very helpful staff.

Stayed at the Novotel many times, always clean and tidy and the rooms are very good.

A nice comfy hotel with good looking reception and dinning areas. I enjoyed my night there. Had breakfast in the morning and it was lovely. Only downside is I requested my receipt by email and left my details @ reception but didn’t receive it as promised.

The quality was poor. An executive room was just a regular room. There was mold in the window. Staff was hard to come by and you end up waiting a while. The staff even messed up my food order. The drink order they tapped the keg dry, decided to replace it, and use the same half from the tapped keg glass to complete my order after stating it wasnt to quality and you cant have it. Only one elevator. No dog amenities and the information about dogs was unclear. You cant leave them alone in the room even if you assume liability and pay for a deposit.

Great location, walking distance to train station and downtown shopping/restaurants. The service was great and the breakfast was good. The hotel seems to be in the process of renovating. Our room was comfortable though the mattress was a bit hard for my taste. Slept very well though.

Excellent hotel. Comfortable rooms and great showers. My one small gripe is that it would have been great if the fridge in the room had water in it - even a bottle of tap water!

Very comfortable stay, good location, short walk into town centre. Nice breakfast, though short of vegan options.. Would come back.

Great location, friendly staff, and clean environment

Great location

Staff very efficient and friendly. Room and service areas spotless and buffet breakfast very good and kept well refreshed.

Novotel is a lovely hotel, Lovely & helpful staff, very clean and a nice feel, we will be coming back for sure fairly soon. More areas to visit. I would give this hotel 10\10 and we rarely give that score.... Mr & Mrs Reed....Thank you Novotel.

Great central location good standard hotel and all services in house or nearby.

tv was of poor standard. pillows was terrible. noisy location

Good value for money, clean and good location for town and theatre, although did feel a little unsafe at night walking back due to noisy groups and environment but perhaps that's an age thing ( mid sixties).