Overall Ratings & Reviews Hotel Balmes, a member of Preferred Hotels & Resorts

Great

Wonderful hotel. Unbeatable service and locatiom

The location is absolutely perfect - just steps from Passeig de Gracia and countless bars and restaurants. The hotel and room were nice. My only complaint is about the noise in the hallways. The doors are not sound proof and there were many loud voices outside our room coming and going and slamming doors at all hours. Breakfast was excellent with good quality fresh food, a wide selection and made to order eggs. Would recommend (with earplugs).

Probably one of the worst rooms with safety hazards and a fraud. Staying away from this hotel chain in future. The description/pictures showed a two room apartment with a bathroom all on the same floor. The room allotted to us was crammed and not the same - had bathroom access on the room entry floor and a flight of stairs above to access room above and another flight of stairs to access 2nd sofa bed room below. It’s a safety hazard for families with 20-30kg suitcases. On asking hotel staff, room change was not done and staff insisted that this was mentioned. A scam for hotel in this price range.

Accommodated early check-in. Helpful staff.

Great location, very clean, everyone one was very polite & friendly. Room very clean & comfortable.

Very noisy. You can hear everything including footsteps, conversations, and others in bathroom.

Wonderful hotel, staff is very friendly and helpful. Location was great for all the sites and shopping. Would stay again.

Very courteous staff. good value

The staff was so helpful and friendly. Very convenient location to the metro and the rooms were beautiful. Interesting art in each one.

The staff are outstanding and very helpful.

Great lil hotel, with good safe location. Walking distance to restos shops and attractions.

Great location for exploring the city whilst not being in the most busy central areas. Plenty of quality bars and restaurants nearby. Will definitely return.

Location is great. Room facing courtyard is very quiet

Hotel was amazing, we moved from the regular part of hotel to the Preferred Residence/ apartments and the upgraded facilities were fantastic.

The suite I had was amazing. Huge and tastefully done. Staff super helpful and making reservations etc.

Very accommodating staff for a family with young children. Mid-century aesthetic.

We booked 2 rooms for 4 nights. Overall our stay was very pleasant. All the major attractions were a walkable distance. A lot of choices to eat around the area. Also the shopping district piece de gracia is about 8 minutes walk.

Really loved staying here the staff were amazing, great breakfast and a lovely pool to cool off after a great day shopping and exploring. Particular thanks to Rosa and Ryan

Loved it. Would definitely stay again